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Help for Water Restoration in Raleigh

5/26/2023 (Permalink)

If it rains in your house in Raleigh, SERVPRO can save the day. We’ll make it, “Like it never even happened.”

Water Restoration Happens Fast in Raleigh With SERVPRO

Raleigh is part of a “Research Triangle,” a region in North Carolina that includes Raleigh, Durham, and Chapel Hill. The area has various universities and research centers, such as North Carolina State University, University of North Carolina, and Duke University. Raleigh also has one of the most impressive parks systems in the country, with parks like the William B. Umstead State Park, Pullen Park, and Lake Johnson Park. With the population fast approaching 500,000, water incidents are far too common in residential and commercial buildings in Raleigh.

Professionals like SERVPRO can help you with the water restoration of your Raleigh home using modern equipment and tools. We have technicians certified by IICRC and available round the clock to respond to any emergency water damage situations.

Restorative Drying During Water Clean Up

Raleigh has several areas like the Historic Oakwood neighborhood with several Victorian-style homes, some of which have been damaged by water due to aging plumbing systems and other factors. Wake County Public Schools, the largest school district in North Carolina, has had to deal with water damage and restoration efforts in many of its schools due to flooding and other issues.

Hurricane Florence in 2018 caused significant flooding and damage to Crabtree Valley Mall, leading to substantial water restoration efforts to restore the property. Having professionals like SERVPRO by your side to handle  deal the aftermath of a water-related incident can save your home from lasting damage.

SERVPRO techs use modern restorative drying techniques during the water restoration of your home. The goal is to create ideal drying conditions that accelerate the evaporation rate from wet surfaces.

SERVPRO water restoration experts manipulate the following three aspects of the drying air during drying-

  • Humidity with strategically placed dehumidifying equipment
  • Airflow using air-moving equipment like centrifugal and axial air movers, and
  • Temperature using portable and truck-mounted heaters

Call SERVPRO of Southeast Raleigh / Garner at (919) 615-1179. Our restoration techs are happy to assist you any time of the day.

Let Trained Experts Handle Your Mold Removal Needs in Raleigh

5/10/2023 (Permalink)

Looks like Mold! Call SERVPRO to rescue your Raleigh home, "Like it never even happened."

WHY SERVPRO Is a Number One Mold Clean-up Service Provider in Raleigh

The use of advanced technology is why SERVPRO is among the top mold removal companies in the region. If you recently noticed a musty odor in your property but cannot identify where it is coming from, there are chances that mold might be growing in hidden places. You do not have to cancel your favorite movie at Marbles IMAX or your massage session at Adara Spa– you can trust our team to do the mold clean-up job even when you are not at home.

Our SERPVRO technicians use moisture meters and infrared cameras to detect hidden moisture during mold inspection in Raleigh. Managing the moisture problem helps to protect your property from future contamination. We then set up barriers, do mold-controlled demolition, and use air scrubbers to capture the mold spores and prevent them from spreading to uncontaminated areas.

Did you know that Raleigh is the capital of North Carolina and has an exciting history that dates back to the 1700s? It was planned and surveyed by William Christmas in 1792. This metropolis is one of the fastest-growing cities with several research centers and universities like Research Triangle Park and North Carolina State University.

One of the places you can visit to appreciate its history is the North Carolina Museum of History. While at the museum, you can access historical materials and preserved artifacts to help you understand how the past connects with the present. For instance, you can access the Civil War exhibits and learn more about Native American history.

SERVPRO of Southeast Raleigh / Garner works with your insurance for a stress-free mold remediation process. Our mold remediation technicians are highly experienced and always strive to make your property "Like it never even happened."

Fire Restoration in Raleigh Homes Should Begin Quickly

5/7/2023 (Permalink)

Has your home suffered through a recent fire? Our SERVPRO technicians are standing by to start the remediation process. Call right away.

Trust SERVPRO for Fire Restoration in Raleigh Properties

Homeowners go through an emotionally wrenching experience when they watch their homes burn. Despite the trauma, acting quickly is crucial. Delays can lead to secondary destruction like rainwater entering the home or mold infestation, increasing repair costs.

You need to contact your insurer as soon as possible after the fire to report it and to see the steps it wants you to take next. These steps may include hiring a firm that offers fire restoration in Raleigh, protecting the home, and making an inventory of the destruction. SERVPRO specializes in assisting people to recover from disasters like fire damage. Our services include the following:

  • Assessing the destruction
  • Securing the home
  • Water extraction and drying
  • Cleaning 
  • Reconstruction

Assessing the destruction

Our SERVPRO technicians can inspect every room to assess smoke, fire, water, and soot damage.

Securing the home

Burning embers might have caused roof damage. The fire’s heat may also have caused the stucco to crack or the siding to melt. In that case, we can board up your home and place tarps on the roof to prevent damage from weather elements.

Water extraction and drying

Water extraction is essential for eliminating moisture from a house. A fire can ruin pipes, tanks, and connectors, leading to water intrusion into the home. Our SERVPRO technicians can remove the water using submersible pumps, deep extraction tools, light wands, and extraction units. We can use air movers and dehumidifiers to eliminate the moisture from affected surfaces.


Cleaning a home to a preloss state means eliminating the effects of fire damage. Our SERVPRO crew can use different techniques to eradicate smoke residues from the exterior and interior surfaces of the property.


A fire can render parts of your home unsalvageable, making it necessary to remove and replace them. Reconstruction might include replacing carpeting and wallboard, wood floors, damaged roofing materials, and interior fixtures. 

SERVPRO of Southeast Raleigh / Garner understands the unique challenges linked to fire damage and provides high-quality services to restore homes to preloss state. Contact us for help at (919) 615-1179. 

How Can Raleigh Mold Damage Be Prevented?

3/28/2023 (Permalink)

If your property has mold damage, call SERVPRO today for remediation assistance.

SERVPRO Techs Can Removal Traces Of A Raleigh Mold Infestation

Vigilance is the key to avoiding the need for mold remediation in Raleigh properties. Homeowners should be on the lookout for sources of humidity and moisture in the home. Common areas for mold to grow within a home include:

  • Around air conditioning units
  • Basements and crawl spaces
  • Attics
  • Bathrooms
  • Appliances such as refrigerators or dishwasher

To minimize the potential for mold damage, homeowners in Raleigh need to stay aware of the conditions in their homes and the state of the plumbing. It is helpful to keep and maintain interior humidity levels below 50% to discourage mold spores from germinating. This air moisture level is also too low to sustain mold colony growth. Leaks in the plumbing need to get addressed as soon as they are seen. Areas in the home that lack ventilation should have air movement methods to stop moist air from stagnating. Exhaust fans can assist in dispelling moisture.

What Are The Signs of Mold Damage?

Although a mold infestation can grow behind the scenes in a home and can continue to spread until the conditions within the house do not allow it to sustain life. Even though mold damage does not announce itself, there are warning signs that colonies are present. One of the early warning signs that an area within the home needs mold remediation is the presence of a musty odor. Condensation on walls or other surfaces can indicate an issue with drainage or humidity in the room. Water stains on walls, floors, or ceilings can signify that mold lurks nearby.

Types of Mold

A single type of mold does not cause mold damage. There are over 300,000 species of mold throughout the world, and each kind needs specific conditions to thrive. Nearly all types need warm, damp conditions with little to no ventilation; mold colonies need sustenance such as wood, cardboard, and sheetrock. Mold can also consume fabrics and even dead skin cells.

How Soon Can Mold Damage Occur After Water Damage?

If the other conditions are right within a property, mold spores can germinate and spread as quickly as 24 to 72 hours after a leak or flood damage event within a home. When the mold grows on building materials, including insulation, they require disposal as they cannot get cleaned for reuse to a sanitary level. SERVPRO IICRC certified technicians can identify the problem areas using their moisture detection equipment to show the most likely regions to sustain mold colonies. This enables the techs to target only the areas that need assistance and leave the entire home section intact.

What DIY Methods Work Against Mold Damage?

Homeowners should not attempt to clean up a mold damage problem independently. One of the main reasons is that improper removal can launch spores into the air, and they can land in other areas of the property, and if the humidity levels and temperature are correct, the spores can grow and spread. SERVPRO technicians can safely remediate mold colonies and apply the treatments to inhibit any return of the problem. We have EPA-approved antimicrobial products to target and exterminate mold spores and colonies specifically.

SERVPRO of Southeast Raleigh / Garner at (919) 615-1179 brings professional mold damage remediation services to the local Raleigh area. The IICRC trained and certified technicians can handle any size mold infestation and make it "Like it never even happened."

How Can Raleigh Homeowners Lessen The Chances of Water Damage?

3/28/2023 (Permalink)

No matter where the water damage is in your home, SERVPRO tackles it and makes it "Like it never even happened."

SERVPRO Tips for Raleigh Property Owners to Avoid Water Cleanup

While burst pipes or floodwater in a Raleigh property are not unavoidable, there are things homeowners can do to lessen the potential. SERVPRO put together a list of actions property owners can use to take proactive measures against many types of damage from water.

Water damage in a Raleigh home can be expensive for a homeowner. The National Association of Water Companies (NAWC) estimated in a recent report that there are 650 broken water mains per day across the United States. That number will continue to increase as the pipes across America age and do not receive timely repairs or replacement. Most homeowners should be aware that water issues in the plumbing running through their property are not the problem of the local water company. It is on the homeowner for the repairs unless specifically covered. That is why regular inspections can nip water issues in the bud before they become large, expensive, damaging events within the structure. SERVPRO offers up the following tips to point out actions that homeowners can take to inhibit the potential for needing water cleanup in their homes.

Water Damage Potential Areas to Watch

Here is a brief overview for local homeowners to avoid water damage:

  • Consider the age and state of repair for the plumbing within the home
  • Notice any trees on the property that could have roots affecting pipes between the yard and the street
  • Clay soil has minerals that can corrode pipes

Older Pipes At The Root Of Water Mitigation Issues

According to the NAWC, the majority of the water pipes in the U.S. average 45 years or older. The older the plumbing is, the more likely it will need repair or undergo water damage causing a break.

Tree Roots Can Destroy Water Pipes

The water damage potential from a pipe back up in a home has the potential to cause thousands of dollars in damages. Regularly looking for signs of a tree root invasion into a line can save homeowners the stress and expense of this situation. Signs to look for are:

  • Clogged or blocked drains happen regularly
  • Gurgling sounds after flushing the toilet
  • Sinkholes appearing in the yard can indicate a collapsed sewer pipe

Clay-Based Soil Can Cause Water Pipe Corrosion

When there is a large-scale leak outside of the home, it is usually only a matter of time until the water damage causes problems inside the property ranging from foundation issues to mold. While sandy soils have the least corrosive properties, soil with clay can have a high chloride content to damage the pipes over time, leading to leaks or weakening enough to burst.

Preparing for Water Damage

Another issue in Raleigh homes that can bring water damage is the sudden change in the weather. In a study completed by the ASCE (American Society of Civil Engineers), a mere ten-degree drop in temperature can stress main and service lines to the point of breakage, particularly in the cases of old pipes that need replacement. It is not unusual for sudden cold snaps to occur in this area. The simple act of winterizing exterior faucets by turning off the local supply and adding a Thinsulate covering can help avoid freezing pipes when the occasional winter storm or clipper system rolls through the area.

SERVPRO of Southeast Raleigh / Garner at (919) 615-1179 serves the Raleigh area with professional water damage mitigation services. The trained technicians arrive quickly to handle the extraction and drying for the property.

What Is The Best Way To Remove Raleigh Fire Damage and Soot?

3/28/2023 (Permalink)

When your home is damaged by a fire, be sure to call our team of fire restoration experts.

SERVPRO Techs Have Certifications for Raleigh Fire Mitigation

After a fire disaster in a Raleigh property, the first action by a homeowner may be to start the housefire cleanup on their own. Everything flames contact during a fire either get consumed by fire or covered in soot or both. Because of the potential for permanent staining or damage from DIY smoke damage removal methods, outsourcing the fire mitigation service is the best option for property owners.

Raleigh fire damage restoration services should begin as soon as the fire department or other authority figure inspects the structural integrity of the residence and states the property is safe to enter. There are several challenges associated with smoke and fire damage cleanup, including:

  • Removal of soot
  • Air quality
  • Security
  • Water damage cleanup

Removal of Smoke Damage

Soot particles can be less than 1/4th the size of a grain of sand and may rest upon surfaces or be airborne. Due to this duality, it is difficult to remove the residues using a single method. SERVPRO technicians bring air quality improvement tools to capture and dispose of airborne particulates while removing soot from surfaces.

Handling Air Improvement

Post-fire, the air within the home has the pungent smell of smoke, and breathing the airborne particulates can irritate some people. SERVPRO techs set up containment when the worksite is limited to a single area within the residence. For large-scale house fire cleanup, they set up multiple air scrubbers or create negative air chambers to suction out the air within the home and exchange it with fresh air from outside at a more rapid pace.

Security Measures Can Affect Air Quality

During a fire damage mitigation service, it is not unusual for the technicians to put up security tape and use tactics such as boarding up windows or doors. These home areas frequently get broken while the firefighters put out the fire. However, when windows get boarded up, it diminishes the airflow and stops toxins, odors, and particulates from leaving through air exchange methods unless the negative air method is used.

Water Damage Often Comes With Fire Damage

The firefighters may use copious amounts of water to extinguish a house fire, and soot-laden water flows down and saturates carpets, seeps into the subflooring, and can wreck tiles. The techs use their moisture detection equipment to determine how widespread the migration of the water is and extract it quickly.

Special Concern During Fire Damage Cleanup: Electronics

Any electrical appliances or devices in the vicinity of the fire should be assumed to have smoke damage until cleaned and tested. Some homeowners mistake trying a machine and, seeing that it runs fine post-fire, believes all is well. However, the chemicals in soot are corrosive. Once they accumulate on circuit boards and other crucial areas within an appliance or device, they can act as conductors that disrupt the usual electrical impulses along the pathways and cause permanent damage so severely the article no longer functions. Delicate or expensive electronics can be farmed out for specialized cleaning and repair.

Professionally Cleaning Items

Removing soot from items before reuse is vital, particularly in plastic objects containing halogen. When exposed to high heat, halogen releases hydrochloric acid, a very caustic element. SERVPRO technicians have specific cleaning agents to render acidic substances left behind by smoke residues inert.

SERVPRO of Southeast Raleigh / Garner at (919) 615-1179 performs professional Raleigh fire damage restoration services for the local area. The trained and certified technicians are on-call for any size smoke and fire damage cleanup needed.

Local Service Cleans Up Storm-Related Water Damage in Raleigh

3/27/2023 (Permalink)

After a storm, our team will rush to your home to begin drying your property.

Raleigh’s Storm Water Damage Remediated by Experts

A few years ago, in 2018, SERVPRO’s remediation teams helped Raleigh residents overcome problems caused by Hurricane Florence. Our skilled technicians quickly came in and extracted gallons of floodwaters from area homes, effectively cleaned up hazardous wastes, sanitized interior surfaces, and repaired impacted roofing and other damage associated with this powerful storm.

SERVPRO’s actions during Hurricane Florence exemplify how it routinely deals with water damage in Raleigh resulting from the region’s infamous coastal storms. Our emergency water damage services crews rush to residences to repair ceiling leaks and other issues, clear-up basement flooding, and perform biohazard remediation. Once we arrive at your house, company cleanup and restoration experts:

  • Spray powerful, commercial-grade disinfectants on all interior surfaces impacted by floodwaters to limit the proliferation and spread of harmful microbes
  • Use state-of-the-art, truck-mounted and portable extractors to remove stormwater from basements and lower floors
  • Clean up remaining silt and debris with rakes and shovels, then properly dispose of hazardous waste in EPA-approved ways
  • Carefully remove and throw away flood-fouled carpeting and padding, then suction up any remaining water with wet vacs
  • Evaluate structural materials and contents for salvageability, restoring things that can be cleaned and repaired effectively and replacing those that cannot be
  • Decontaminate exposed surfaces with pressure washing and EPA-registered antimicrobials, dry interiors using cutting-edge air movers and dehumidifiers, and thoroughly deodorize rooms with advanced fogging devices

SERVPRO’s attention to detail in resolving these matters often makes it unlikely that you will experience any further issues related to the current storm event.

Keeping this in mind, rest assured that your friends at SERVPRO of Southeast Raleigh/Garner have what it takes to handle your home’s water damage. Regardless of the scale of your remediation project, we can likely help you complete it. So, call us anytime at (919) 615-1179 for assistance.

Ensuring Safety During Commercial Water Damage Restoration in Raleigh

2/26/2023 (Permalink)

Our technicians know how to handle a situation like this. Contact SERVPRO 24/7 for professional remediation and mitigation services for your home.

How SERVPRO Restores Your Water-Damaged Wooden Floors in Raleigh

It can be challenging to do commercial water restoration for a Raleigh business with wooden floors. For instance, if the business we are talking about is a social hall that has just suffered a water damage incident due to a faulty sprinkler system. It helps if you act immediately so that its normal operations resume as soon as possible.

SERVPRO has the required experience and equipment to respond to commercial water damage incidents in Raleigh. We know the kind of hazards to expect when reclaiming wooden floors after a water damage incident. Some of the steps we undertake during the restoration process include:

  • Inspection: During this step, we check if there is discoloration, buckling, cupping, and warping on your wooden floors. The action we take to fix such issues depends on the damage's degree.
  • Water extraction: We use specialized equipment like wet-dry vacuums and pumps to extract water from the floors.
  • Drying and dehumidification: We remove excess moisture from the air and dry the wooden floors using heaters, dehumidifiers, and fans. By doing this, we prevent further structural damage and prevent mold growth.
  • · Sanding and refinishing: Severe water intrusion incidents may leave some stains on the floors. In such incidents, our SERVPRO technicians may decide to do sanding during the water cleanup process. Through sanding, a floor sander is used to remove the damaged top layer, and then we apply a new finish.
  • Cleaning: We remove the debris and dirt and then use specialized cleaning detergents to disinfect the floors.
  • Final inspection: Our team confirms whether the building is safe for occupancy and if the customer is satisfied.

Our professional water mitigation services aim to restore the original appearance of your wooden floors. Since we use the right equipment and methods to do the job, we are always successful in almost all projects we undertake.

Call SERVPRO of Southeast Raleigh / Garner at (919) 615-1179 for effective, safe, high-standard water, mold, and fire damage restoration services. We aim to make your business appear "Like it never even happened" after the unfortunate incident.

SERVPRO Is One of Raleigh’s Top Mold Remediation Services

1/30/2023 (Permalink)

Finding mold on your property can be overwhelming. Call SERVPRO for effective mold damage remediation services. Our team is standing by 24/7.

Fast and Effective Mold Remediation in Raleigh

Restoring mold-damaged homes in Raleigh generally involves containment, removal, cleanup, and drying efforts. Fortunately, firms like SERVPRO are well-versed in the most effective remediation procedures and have the necessary equipment to carry out these actions. Most times, enlisting their aid is going to save you both time and money in the long run.

Unlike some other Raleigh mold remediation firms, SERVPRO technicians are specifically trained in the latest techniques and equipped with the most advanced tools of their trade. After completing their training, our recruits have developed into full-fledged mold specialists capable of performing complete mold inspection, finishing complex mold removal projects, and doing a wide range of restoration work, like black mold damage repairs. Once at your residence, SERVPRO’s experts:

  • Work quickly to prevent mold from spreading to unaffected areas by sealing impacted rooms with plastic sheeting, covering HVAC vents to keep mold out of ductwork, establishing negative air pressure in containment areas, and designating decontamination buffer zones so mold isn’t inadvertently carried into unaffected places. 
  • Identify and remove irreparably damaged porous materials, like insulation, drywall, carpeting, fabrics, and any rotting wood
  • Clear mold from wood, concrete, and other semi-porous materials with HEPA vacuums, damp wiping, sanding, wire brushing, and innovative abrasive methods
  • Remove fungi from nonporous surfaces, including those made of metals, glass, or plastics, using HEPA vacuuming or damp wiping with a detergent
  • Clean up dust/settled mold spores with damp wiping and HEPA vacuuming, starting at the ceiling and working their way down to the floor, cleaning surfaces in the direction of the negative air machines, and allowing time between cleaning sessions
  • Set up air mover-dehumidifier networks to return your interiors to their normal moisture levels once sufficient containment and removal measures have been taken. 

So, if your home ever requires mold remediation, rest assured that SERVPRO of Southeast Raleigh/Garner can help. Call us anytime at (919) 615-1179 for assistance.

Raleigh Properties Deserve Skilled Water Restoration

12/27/2022 (Permalink)

Water damage can impact your flooring, furnishings, walls, and personal belongings.

Contact SERVPRO in Raleigh for Trusted Water Restoration

You count on your house to protect you, your family, and your pets from the elements, which means keeping wind, rain, and other factors on the outside. But what do you do when water damage occurs due to internal sources like a hidden leak or burst pipes? Accidents happen, and when they do, SERVPRO is in the area and ready to work 24 hours daily, each day of the year. We handle all your water restoration needs so you can ensure your Raleigh property is back to how it was before the water-related incident.

If you have water damage anywhere on your property, it can impact your flooring, furnishings, walls, and personal belongings. Additionally, there could be concerns regarding your home’s structure depending on the damage severity. Hiring professionals from SERVPRO for water restoration in Raleigh includes water removal services, thorough drying, reconstruction, and more.

Our water restoration process follows these steps:

  • Assessment of your interior
  • Removal of all standing water
  • Loss mitigation
  • Drying and dehumidification
  • Antimicrobial application/odor control measures

The SERVPRO Green Fleet is stocked up and ready for all restoration projects. Our water restoration technicians (WRT) know how to look for hidden moisture pockets, especially those in hard-to-reach spaces. With equipment like borescopes, the Injectidry system, and other applied structural drying techniques, you can feel confident that no moisture gets left behind to cause further damage or mold growth.

We Have All Areas of Your Restoration Covered

You already have plenty on your mind, so SERVPRO is here to make your life easier by ensuring all facets of your project get handled.

  • Our crew chief adjusts our drying process as the project progresses to ensure we reach our goals.
  • We bring backup power to use should electricity to a portion of your home be turned off.
  • Count on us to act as a liaison with your insurance company to help you facilitate your claim.

Request help online or call SERVPRO of Southeast Raleigh/Garner at (919) 615-1179 when you need water restoration services for your home or business.