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Fire & Water - Cleanup & Restoration

Archived Blog Posts

Microbes Threaten Raleigh Homes Impacted by Flood Damage

4/30/2022 (Permalink)

a flooded living room with water covering the floor and furniture floating everywhere Floodwaters can pose many dangers to the homeowner. Don’t take unnecessary risks and contact SERVPRO for effective water removal and remediation.

Microbe-Related Flood Damage in Raleigh Can Be Reduced by Limiting Fuel Sources

It is widely understood that the greatest threats to flood-impacted Raleigh area homes are those associated with microorganisms. Microscopic creatures carried by floodwaters are capable of causing all kinds of residential problems, ranging from persistent musty odors and discolorations to structure-destroying dry rot. Luckily, these issues can be prevented or mitigated by limiting the factors influencing microbial growth.

The Raleigh flood damage remediation experts at SERVPRO routinely deal with black water microbes and tirelessly work to minimize their effects on your home. They remain forever mindful of these threats while performing biohazard remediation, sewage cleanup, water removal services, and water damage remediation efforts. Once on-site, our highly-trained and experienced technicians act to hinder the growth of microorganisms by:

  • Quickly extracting standing water with state-of-the-art equipment and drying water-saturated areas behind structural elements, like floors, walls, and ceilings, with advanced Injectidry systems
  • Reducing interior moisture levels and keeping the inside of your residence below 60% relative humidity, the point at which mold and other microbes start to proliferate
  • Maintaining room temperatures below sixty-eight degrees Fahrenheit, the temperature at which microbial growth begins to be fostered
  • Removing or properly treating all potential food sources for microorganisms, like dirt, wood, drywall, insulation, and other organic materials, with disinfectants or antifungals

Once all of these measures have been taken, your home is usually protected from further flood-related damage associated with bacterial or fungal growths.

So, as a responsible homeowner, always be prepared for potential flood damage by knowing who to call when the unthinkable occurs. Also, remember that your neighbors at SERVPRO of Southeast Raleigh/Garner are always here for you and can be reached at (919) 615-1179 whenever you need our assistance.

Deodorization Is a Major Part of Water Restoration in Garner

4/30/2022 (Permalink)

SERVPRO vehicles in a parking lot When your store is affected by water damage, call team SERVPRO. Our technicians are standing by 24/7 to assess the situation help you.

Water Restoration in Garner Employs Various Methods to Deodorize Commercial Sites

Foul smells are a hallmark of water damage in Garner area businesses and their elimination is a major goal of remediators. Performing this essential deodorization work necessitates the use of various methods, depending on the materials and situations involved. Fortunately, firms like SERVPRO are experts at all the necessary procedures. 

SERVPRO offers a wide array of high-quality water restoration solutions to Garner business owners. Our odor neutralization efforts address the specific causes of unwanted smells and remove them in ways appropriate for the impacted surfaces. The following is an accounting of the different odor removal methods we use:

  • Large areas of impacted hard flooring are mopped with EPA-approved disinfectants and a ULV fogger is used to fog them with the deodorant best suited for the job
  • After water extraction, both sides of carpeting and its subflooring are treated with disinfectants and then they are fogged with odor neutralizers
  • Pump sprayers or ULV foggers are used to deodorize ceilings and walls
  • After all upholstery has been cleaned and treated for fungi, injection devices or misting foggers are used to apply odor eliminators 
  • Water-impacted areas of your business are thoroughly dried and odor-reducing pellets are used to mitigate smells in more odorous parts of your facilities

In addition to these odor elimination activities, our other emergency water damage services include locating the ceiling leaks and burst pipes that cause your problems, fast and effective water removal services, and expert water damage repairs.

With all of this in mind, remember that your helpful neighbors at SERVPRO of Southeast Raleigh/Garner are always here and ready to assist you with all of your water restoration needs. So, whenever you are impacted by a water-related event, don’t hesitate to call us at (919) 615-1179.

SERVPRO Offers Clean Water Damage Restoration in Garner

3/27/2022 (Permalink)

a flooded laundry room with water covering the floor When water damage affects your home, any delays are critical. Contact SERVPRO for water removal and water damage restoration services. Call us 24/7.

Our Drying Techniques Are Crucial to Water Damage Restoration in Garner

Unlike contaminated floodwaters, clean water generally does less severe damage to Garner homes and is more easily remediated. This fact indicates that fewer microbial threats are usually present and a greater number of household contents can be saved. Ultimately, cleaning up and restoring these issues largely depends on how swiftly and thoroughly moisture can be dried up.

SERVPRO’s water damage restoration experts in Garner are highly-trained and experienced in drying up excess leak-related water. They are knowledgeable in the performance of all emergency water damage services, like fixing burst pipes and ceiling leaks and resolving the harmful effects of basement flooding. When completing their clean water removal and drying work, our technicians: 

  • Ensure there are no dangerous electrical or other issues that could harm residents or workers; if there are, they post warning signs and protect everyone involved
  • Move or block furniture and remove any other items that could stain carpets or suffer additional water damage
  • Try to remove any staining before things are dried
  • Attempt to limit drying times by extracting as much water as possible from carpets and other floorings with powerful, portable, or truck-mounted extractors
  • Ventilate difficult-to-access places behind walls, ceilings, and other structural elements
  • Establish a balanced drying system consisting of the right ratio of state-of-the-art air movers, dehumidifiers, and Injectidry systems

Once these steps have been taken, homes and their contents are treated with strong antifungals and deodorants. These final measures ensure that harmful fungi, like dry rot and mold, are prevented and foul, water-related odors are eliminated.

With all of this in mind, remember that quality water damage restoration is available nearby at your local SERVPRO of Southeast Raleigh/Garner. We are always here to assist you and can be reached at (919) 615-1179 whenever you need us.

Flood Damage Remediation in Raleigh Requires Special Measures

3/27/2022 (Permalink)

a flood damaged ceiling that is dropping from the weight of the floodwater Flooding can come in through loose roof tiles and damage the ceilings in your home. Team SERVPRO offers a fast response to help minimize damages.

The Clean Up and Restoration of Raleigh Flood Damage Must Be Safe and Hygienic

Throughout the year, powerful storms routinely batter homes in the Raleigh area with high winds and heavy rains. The resulting storm damage comes in many forms, including missing roof tiles, clogged gutters, leaky ceilings, cracked or shattered windows, and flooded basements or ground floors. When cleaning up these messes, special hygienic measures are necessary.

Raleigh flood damage cleanup firms like SERVPRO must take special steps to safely remediate the hazardous effects of black water. These measures are essential given that, unlike clean water, floodwaters are almost always fouled with harmful contaminants like toxic chemicals, farm wastes, and sewage. As a credentialed biohazard cleaning company, SERVPRO is professionally skilled at biohazard remediation, including sewage cleanup, water removal services, water damage repairs, and overall flood restoration.

A few of the specialized procedures we follow in cleaning up harmful, flood-related materials are:

  • Always posting warning signs about dangers present, containing hazardous materials to prevent them from contaminating unaffected places, and treating impacted areas with powerful, EPA-approved disinfectants
  • Removing silt and debris from floors with rakes/shovels and then expertly disposing of them in environmentally friendly ways
  • Throwing out carpeting and padding impacted by floodwaters, pressure washing structural components, and disinfecting their surfaces with strong antimicrobials
  • Assessing structural elements and special contents, based on their porosity and the type of contaminants involved, to determine their salvageability
  • Removing irreparably-impacted materials, extracting remaining standing water, and thoroughly cleaning all surfaces
  • Using a balanced system of air movers, dehumidifiers, and Injectidry systems to dry out interiors and prevent further water-related damage

As you can see, SERVPRO of Southeast Raleigh/Garner is your go-to place for flood damage cleanup and restoration. So, whenever flooding impacts your residence, remember to call your helpful neighbors at (919) 615-1179 for assistance.

Cleanability Tests Are Crucial in Raleigh Fire Damage Restoration

3/27/2022 (Permalink)

a fire damaged house with yellow tape over the doorways Fire damage restoration needs to happen very quickly after an event. Team SERVPRO offers effective clean-up and other services. Contact us 24/7.

Cleanability Tests Ensure That Raleigh Fire Damage Restoration Is Swift and Effective

When remediating fire damage in Raleigh, it is exceedingly helpful to know what can be cleaned and what methods and equipment can do it most effectively. This information enables cleanup and restoration professionals to quickly focus on what is salvageable and employ the right equipment to best complete their work, saving homeowners both time and money.

Fire damage restoration in Raleigh, like that provided by services such as SERVPRO, can be quite costly if efforts aren’t properly directed to ensure the greatest efficiency. Knowing where fire and smoke damage is and what might be required to perform house fire clean up and fire restoration efforts is at least half the battle of rehabilitating fire damaged homes. Moreover, it gets the remediation process off to a good start and helps technicians better direct their labors. 

Cleanability testing accomplishes the following things:

  • These checks tell workers where fire and smoke-related residues are, if these residues are cleanable, and if they have resulted from this or a previous fire
  • It allows for more accurate damage estimates, identifies what specific items can and cannot be cleaned, and tells restorers what does not need to be worked on
  • Such procedures give estimators and IICRC-certified technicians a better idea of how much time and money are going to be required to finish the job, as well as what supplies and equipment need to be used
  • It helps better explain your restoration work to insurance adjusters and contrast it with that of contractors who intend to replace or rebuild things 

So, with all of this in mind, remember your neighborhood SERVPRO of Southeast Raleigh/Garner whenever you need fast, quality, and cost-effective fire damage restoration work done on your home. Call us anytime at (919) 615-1179 for help.

Which Restoration Firm Performs Efficient Water Mitigation in Raleigh Homes?

2/9/2022 (Permalink)

water spewing from a pipe Water damage quickly spreads. SERVPRO is always available to restore your home.

SERVPRO Can Perform Water Mitigation in Your Raleigh Home Effectively

Water leaks in a home are always unpleasant to discover. They can disrupt your daily lifestyle, creating uncertainty and stress. Your next decision determines how extensive the damage spreads.

You should contact SERVPRO restorers as soon as possible to perform water mitigation in your Raleigh property. Since we understand how quickly water damage can spread, we respond as promptly as possible. Water mitigation is the process of preventing further water damage. It is the initial step in the water damage restoration process, which brings buildings back to their original condition. SERVPRO’s mitigation process ensures that your family is in a healthy environment and your property is free from water damage. It involves: 

  • Water damage inspection
  • Water removal
  • Removing ruined contents
  • Drying

SERVPRO uses the most sophisticated technology, tools, and authorized products to speed up mitigation. We use portable extractors to remove water from floors and clean carpets and upholstery. With portable extractors, our technicians can access even the restricted areas of your property.

We also use evaporation and dehumidification to remove moisture from the building materials during the drying process. Our SERVPRO technicians can use desiccant dehumidifiers to dry your home. Desiccants, chemicals used in desiccant dehumidifiers, work by pulling moisture from the air. The desiccants have a high affinity for water, and they absorb moisture from the air that the dehumidifier processes. Heated air is then passed across the desiccant material, causing it to release the water it contains. Finally, the moisture-laden air is vented out of the building. Desiccant dehumidifiers are beneficial for the following reasons: 

  • The equipment performs effectively in drier and colder conditions where refrigerant dehumidifiers do not.
  • They produce the driest air, generating air with the least vapor pressure.
  • They operate efficiently in temperatures ranging from 40 to 80 degrees Fahrenheit and remove moisture from the air where the humidity ratio is as low as 15 gpp.

Do not allow water damage to jeopardize the comfort of your home. Contact SERVPRO of Southeast Raleigh / Garner (919) 615-1179 for effective water mitigation services. “We’re Faster To Any Size Disaster.”

Whom Should Homeowners Hire for Fire Damage Restoration in Garner?

2/2/2022 (Permalink)

heavy smoke and soot damage on wall Before cleaning fire damaged structures, our SERVPRO technicians test to determine the appropriate cleaning strategy.

Reputable Restorers Like SERVPRO Perform Fire Damage Restoration in Garner Homes

Property owners affected by fire go through a traumatic and terrifying ordeal. The fire's intensity and ferocity can make you feel stressed and cause massive property damage and loss. To prevent additional damage, hire professional restorers like SERVPRO for effective restoration.

The more you delay fire damage restoration in your Garner home, the higher the chances of costly repairs. Our restorers respond to our customer's emergencies as quickly as possible. We assess the damage and offer the most effective fire restoration strategy.

Our SERVPRO team of restorers also conducts a thorough inspection to determine the damage extent. During the inspection, we answer questions such as: 

  • Are smoke odors present?
  • What type of smoke residues are in the affected structures and contents?
  • Are the residues light, moderate, or heavy?
  • Are the affected materials washable or non-washable?

Before we clean the affected structures, our SERVPRO technicians test to determine the appropriate cleaning strategy. The testing helps choose a method that can effectively eliminate the residues from the material or surface without damaging it.

For effective cleaning of your home's HVAC system, we can use duct cleaning systems, including a strong vacuum and a filtering system. The vacuum extracts soils and contaminants from the HVAC system and traps them at the filtering system to avoid reintroducing the residues back into the indoor environment.

Fire and smoke odors may persist even after a thorough cleaning. Our SERVPRO technicians can use air scrubbers to remove airborne particles, foul smells, and gases. The equipment draws dirty indoor air through several filters to capture gases, odors, and small particles. It leaves the property with clean, fresh air.

Fire damage can be disastrous, especially if left unattended for an extended period. Contact SERVPRO of Southeast Raleigh / Garner for professional restoration at (919) 615-1179.

How to Perform Commercial Fire and Smoke Cleanup in Raleigh

1/26/2022 (Permalink)

$50 bill burning at both ends Even small fires can be costly for your business. Don't DIY, Call SERVPRO!

Work With SERVPRO for Efficient Commercial Fire and Smoke Cleanup in Raleigh 

If a fire occurs in your commercial property, such as an office building, you may find it difficult to clean up the smoke and soot yourself. A fire can leave many employees without work and business owners facing a loss of revenue. A fire's staining usually goes deeper than the surface.

Fortunately, SERVPRO has the expertise to get your business back to its pre-fire state in a short period. Our technicians can perform commercial fire and smoke cleanup in your Raleigh property. Since we understand the consequences of delaying restoration, we:

  • Respond immediately to emergencies.
  • Offer emergency services to minimize property damage, reduce disruption to the insured and reduce claims expense.
  • Mitigate the fire damage to prevent further damage.
  • Use advanced products for effective cleaning.

A fire can ruin some structures badly such that it is impossible to return them to a preloss state. We can dispose of structural items charred by flame or blistered by heat. We clean buildings to their preloss condition, including removing smoke residues from their interior and exterior surfaces. The deposits also give off smoke odors. Our SERVPRO team can use air scrubbers to deodorize the building to remove the malodors. Air scrubbers draw dirty, indoor air through a series of filters, capturing odors, gases, and particles. They then circulate clean air back into the environment.

SERVPRO has skilled professionals equipped with the appropriate equipment and products to restore your property. For instance, our restorers can use stone and porcelain cleaner to clean smoke residues from brick walls. Since the product has a pH of 2, we protect polished metals and wood finishes when using it. The product weakens the layer of soot on brick walls, making it easy to clean.

Smoke and soot can settle even in unaffected areas. Our SERVPRO restorers can use wood crème cleaners to remove the soot and water stains from your office desks, shelves, and other wooden surfaces.

Fire damage can lead to expensive losses. Contact SERVPRO of Southeast Raleigh / Garner for effective commercial fire restoration services at (919) 615-1179. We're Faster To Any Size Disaster.

What Equipment is Necessary for Water Removal in a Garner Home?

1/13/2022 (Permalink)

Equipment We have state of the art equipment that can handle any size water damage. We are available to help 24/7 so call us right away.

Garner Homeowners Should Call SERVPRO for Water Damage Restoration

Water damage in a Garner home can completely derail your daily plans. Trying to contain the damage, salvage your personal belongings, and situate your family out of harms’ way can be overwhelming. Crucial to your success is calling the experts and letting them handle water extraction until your home is dry and everything is back in order. The tools and technology a 

certified water restoration crew bring into your home are recommended to mitigate your loss.

In Garner, water removal, drying, and disinfection is a job for SERVPRO and our staff. Our crew is certified by the Institute of Inspection, Cleaning and Restoration Certification (IICRC) to handle water damage situations expertly and minimal disruption. The key to our success is arriving with the best tools and techniques accepted in the water restoration industry and applying them to your home. Upon arrival, we thoroughly assess the situation and develop an action plan focused on preserving your belongings, discarding whatever is unsalvageable, and returning humidity to optimal levels.

Time is your number one enemy when water damage occurs. The longer standing water remains in the home, the more the situation worsens. The key to preserving structural integrity and avoiding worsening conditions is using equipment such as the following-

  • Pumps of varying power, including truck-mounted and submersible. As needed, we connect to municipal sewage to dispose of water.
  • Handheld extractors are key to accessing hard-to-reach areas and removing standing water behind walls and inside cabinets. Assisted by moisture meters, we take action and document our progress.
  • Vacuums, injecti-dry, and drying mats are also available to our team to extract water from your home.



SERVPRO of Southeast Raleigh/ Garner is here to help. Call us at (919) 615-1179 and let us leave your home “Like it never even happened.”

Is Mold Remediation in Raleigh a Do-it-Yourself Activity?

1/7/2022 (Permalink)

Mold Graphic If your property is overtaken by mold you need to call the professionals. Call SERVPRO today for remediation assistance.

SERVPRO Provides Professional Mold Damage Remediation Services in Raleigh

Mold damage is as prevalent in Raleigh as it is in other cities, and just as one would expect, mold remediation is occasionally necessary. Some homeowners may attempt to eliminate mold growth on their own. Still, only a team of experts with the required training and knowledge can help protect your home from the current mold infestation and future growth. Understanding how it spreads and eliminating its source is the first step in making mold a thing of the past.

In Raleigh, mold damage remediation is possible thanks to SERVPRO and our certified staff. As soon as you suspect mold in your home thanks to discoloration on the walls, a musty smell, or visible evidence of its existence, call our 24/7 hotline and let us take charge. Our team arrives with the latest equipment capable of detecting the source of excess humidity that creates a suitable environment for mold to spread. Thanks to the latest techniques in mold damage restoration, we can restore moisture to optimal levels by addressing the needs of each surface in your home and reviewing pipes, window seals, and insulation.

Our expert staff often hears how our clients have attempted to handle the mold restoration process independently. Some common misconceptions regarding mold include the following-

  • A little mold is okay- mold can pose a health threat to you and your family, so removing it is very important.
  • Bleach kills all mold- bleach is effective in combating mold but not sufficient. Our team uses EPA-approved cleaning solutions targeted at each surface in your home. We pre-treat each item to avoid further damage.
  • Wiping down mold is enough-our staff will wipe down each surface, but we can soda blast surfaces and employ more involved techniques to remove mold from your home fully

Mold remediation is not the time to try your hand at DIY projects. Call SERVPRO of Southeast Raleigh/Garner at (919) 615-1179 and take control of the mold in your home.

Can an HVAC System Cause Water Damage in a Raleigh Home?

12/28/2021 (Permalink)

HVAC units If you have water damage from your HVAC system, call on SERVPRO for assistance. We are Here to Help!

Preventive Maintenance of the HVAC System in Raleigh Homes Can Avoid Water Damage Incidents

An HVAC system (heating, ventilation, and air conditioning) is essential to Raleigh homes. Most homeowners make sure their HVAC runs efficiently, particularly during hot summer months when power bills can sky-rocket. Many do not realize that leaking and condensation can cause moisture to increase and be the culprit behind water damage in your home. When these types of damages occur, it is important to call a professional water restoration team for assessment and next steps.

In Raleigh, water damage assessments and remediation steps are possible thanks to SERVPRO. Our certified technicians arrive to your home with state-of-the-art equipment and the latest water damage restoration techniques. When we are inspecting your home, we look at the source of the problem and adjacent areas to determine whether walls are compromised or mold growth is present. Hygrometers, thermal imaging, and probes help us detect excess humidity within walls and under cabinets to complete a full picture of the water damage in your residence.

  • Even though water extraction, drying, and water damage restoration are commonplace, homeowners can take a few steps to prevent it. Those actions include-
  • Switching out your air filters in your HVAC unit as recommended by the manufacturer
  • Make sure vents are clean and insulation is sufficient.
  • Replace your unit to improve efficiency
  • Control the temperature of your home through the day and be mindful of outside temperature

SERVPRO of Southeast Raleigh/Garner is your local expert team in water damage restoration and protecting your home from water incidents. Our staff is available by calling us at (919) 615-1179 around the clock and inviting our certified team of experts into your home. Our goal, like yours, is to leave your home “Like it never even happened.”

How Threatening is Mold Damage to Raleigh Hotels?

12/17/2021 (Permalink)

"Mold" When mold becomes an issue in your hotel, you want the experts. Call SERVPRO for assistance with mold remediation services.

Post-storm Damage Can Leave Raleigh Buildings Vulnerable to Mold Growth. 

As the home to once-prominent accommodations like the Sir Walter Raleigh Hotel on Fayetteville St, Raleigh continues to place high expectations on its amenities and structures for guests to the city. When situations like mold damage threaten any of these properties, management looks to the experience and fast response of our SERVPRO remediation team.

Storm Damage Response 

One of the first ways that mold remediation in Raleigh accommodations can get underway is to manage flooding and storm damage after a severe weather event. In recent years, the area has seen a share of torrential rains and damaging winds, so flooding is possible to properties meeting specific elevation criteria. This water penetration can cause ideal conditions for mold and microbial threats.

Assessing Mold Damage in the Building

Mold inspections play a vital role in determining just how destructive mold colonies can be to the hotel and its occupants. We evaluate any affected hosting materials and the projected paths of migration for active colonies.

Containment and Remediation

It is important to manage the loss in these hotels and resorts by establishing set containment barriers. Physical plastic polypropylene sheeting over structural openings can prevent the spread of active mold spores to new building areas and keep you operating in some capacity. This also increases the efficiency of remediation approaches like:

  • Surface cleaning
  • Sanding
  • Sponge pressure cleaning
  • Controlled demolition

Preventing Mold Recurrences

Once water penetrates the property and creates moist conditions, this is a situation that can keep happening. Our general contractor license allows us to complete repairs and build-back services necessary to seal vulnerabilities and prevent mold recurrences.

Mold can move fast through sprawling hotel structures throughout Raleigh and its surrounding areas. Our professionals provide efficient remediation services to get your business back up and running quickly. Give our SERVPRO of Southeast Raleigh / Garner team a call today at (919) 615-1179.

What Levels of Smoke and Soot Damage Threaten Raleigh Homes?

12/9/2021 (Permalink)

fire line You need a team you can trust after a fire strikes in your home. Call SERVPRO right away.

Understanding the Level of Damage to Raleigh Properties Can Focus Fire Damage Restoration. 

Fires can be a rapidly spreading and destructive disaster for your home or business. Because of how threatened properties can become by circulating soot particles and smoke solids aerosolized by convection currents, SERVPRO professionals must contend with several types of residues and soil deposits on contents and structural surfaces. 

Light Soot Soiling

Providing fire and smoke cleanup for Raleigh homes means providing immediate actions to overcome threatening soil deposits and residue damage to the structure. Light damage can be common, especially in high-heat fires that leave a chalky residue on several surfaces. While chemical sponges aid in removing these soils, loose debris can be cleared beforehand with light mechanical actions and agitation like:

  • Feather dusters
  • Brushes
  • Vacuums

Medium Residue Damage 

Wet smoke damage can often fall into this category, as it ultimately requires some degree of wet cleaning after the initial removal of loose or excess debris on the surface. These situations and subsequent damage result from smoldering fires that do not burn as hot. Specific actions intended to target this level of residue damage and soil deposits can include: 

  • HEPA Vacuums
  • Compressed air
  • Hard-bristled brushing

Heavy Soot and Smoke Damage 

Heavy concentrations of soot and smoke damage are among the most challenging to remove and threatening to the hosting substrate. Reducing the thickness and formidable residue this becomes, aggressive mechanical actions and respective products are needed. Some of these include: 

  • Media blasting
  • Steel wool scrubbing
  • Abrasive powders

Our responding team needs to acknowledge the kind of damage that gets faced after a fire loss. Our SERVPRO of Southeast Raleigh / Garner team can better overcome obstacles in returning a fire-damaged property to preloss condition by learning the type of residue and the challenges of removing it from affected materials. Give our professionals a call today at (919) 615-1179.

Most Efficient Water Removal Tools for Raleigh House Flooding

11/22/2021 (Permalink)

Drying Mats Our certified technicians come prepared with state of the art equipment your property needs after a water incident occurs.

Flood Damage Requires Prompt and Deliberate Attention to Prevent Greater Harm to Raleigh Homes. 

Many Raleigh homes have already experienced the destructive forces of flooding as recently as the past several years with the devastation of Hurricane Florence in the region. Our fast responding team helped then just as we help now with the worst that nature can do to area homes and businesses.

Clearing Standing Water Concerns

When homeowners think of flood removal in Raleigh properties, pooling is what usually comes to mind. Flooding can leave homes contending with several feet of standing water in extreme cases, and our SERVPRO team must be ready to respond with effective extraction equipment and cleaning strategies.

Removing Trapped Water from Porous Materials

Standing water is an immediate issue, but trapped moisture can be just as damaging and destructive. We must determine where moisture damage exists, including structural cavities and porous materials, and find the appropriate response to remove the trapped water if the material does not require demolition and reconstruction. Some of the tools used in this venture include:

  • Drying mats
  • Positive pressure systems
  • Portable heaters
  • Dehumidifiers

Muck-Out Cleaning After a Flood

After the standing water concerns are neutralized, we still have muck-out cleaning and bulk materials removal to complete. The surface water concerns present immediate problems for absorption and spreading potential contaminants. When resolved, restorers can see the mud, silt, debris, and decaying organic solids that must be addressed with the cleaning process.

Water removal services are a vital part of the mitigation and restoration efforts provided by our SERVPRO of Southeast Raleigh / Garner team. With the urgency of water damage incidents, we have a rapid response team capable of reducing out-of-pocket expenses with prompt emergency services. Give us a call today at (919) 615-1179.

Essential Steps to Simplify Water Damage Restoration in Raleigh Homes?

11/8/2021 (Permalink)

Two people holding blue buckets catching water. SERVPRO of Southeast Raleigh / Garner will take quick action when it comes to your water damage.

SERVPRO Prioritizes Preventive Steps During the Restoration of Water Damage

When water leaks into your Raleigh home, it can cause a wide range of damages. Understanding how the excess moisture interacts with various materials is crucial since that knowledge helps in reversing or preventing damages.

Water damage restoration in Raleigh properties requires unique approaches since damage does not happen uniformly or immediately after the leak. The amount of water involved also influences the type and level of destruction left in the property. SERVPRO’s extensive experience dealing with water intrusions presents a unique advantage since we can anticipate most problems that develop over time after the intrusion.

Some of the common issues you can expect after water intrusion include:

  • Stains on draperies and carpets
  • Waterlogged materials
  • Deterioration such as swelling, rotting, and disintegration
  • Development of pungent odors

Problems like stains readily develop when materials are exposed to significant moisture. Prevention may not be possible in every case, but it is possible to limit their extent, thus simplifying restoration. Our SERVPRO technicians can separate materials in your home that might cross-stain. For instance, we remove area rugs and furniture legs from carpets since bleeding dyes and resin are the common staining agents.

Various materials in your home have porous, semi-porous, and hygroscopic characteristics leading to various degrees of absorption of the spilled water. For instance, carpets are highly porous and thus become waterlogged easily, while wood is semi-porous and thus takes time to absorb water. Faster action helps save semi-porous materials from absorbing too much water, thus limiting damages. 

Other helpful actions include:

  • Expediting extraction of water from carpets to limit the deterioration of glues and dyes
  • Setting up dehumidifiers to control humidity, thus saving hygroscopic materials like drywall
  • Relocating vulnerable contents from the wet sections of the property

SERVPRO of Southeast Raleigh / Garner can help better manage the water damage restoration at your property. Call us at (919) 615-1179. We’re Faster To Any Size Disaster.

What Precautions Help When Dealing With Floors During Fire Cleanup in Raleigh Homes?

11/2/2021 (Permalink)

fire and soot damage to a living room SERVPRO of Southeast Raleigh / Garner knows what has to be done for your fire-damaged property.

SERVPRO Takes Various Precautions to Protect Floors From Unnecessary Damages

When cleaning your fire-damaged property, most of the debris and soils settle on the floors, which can make the removal process challenging. If you are not cautious, your efforts to remove stubborn soils can end up damaging the floors of your Raleigh home.

Taking appropriate precautions during fire cleanup of your Raleigh property can help protect various parts of your floor. When the restoration is handled by a professional like SERVPRO, you can be assured of sufficient protection since the technicians have access to a wide range of tools and accessories to tackle various tasks. 

Some helpful accessories when cleaning floors include:

  • Dollies or lifting straps for moving heavy furniture and appliances
  • Furniture pads or blocks for safe placement of furniture on wet floors
  • Different wand types for cleaning different surfaces like tiles and carpets

Equipment hoses may cause unexpected issues such as door jamb and trim damages when they rub against surfaces. Our SERVPRO technicians use corner guards when cleaning floors to prevent such unnecessary issues. 

Different approaches are necessary when dealing with various floor materials to ensure thorough cleanliness or to prevent deterioration. When cleaning hardwood floors, it is essential to do it repeatedly to remove fire residues thoroughly. When mopping, our SERVPRO technicians change the water several times. For carpets, the method used should introduce minimal moisture to ensure faster drying and prevent the glues holding the materials together from deteriorating.

SERVPRO of Southeast Raleigh / Garner prioritizes the safety of structures during fire cleanup exercises. Call us at (919) 615-1179. We’re Faster To Any Size Disaster.

What Steps Help Contain the Threat of Infectious Waste During Flood Removal From Raleigh Homes?

10/28/2021 (Permalink)

a flooded room with a rubber duck floating Let SERVPRO of Southeast Raleigh / Garner help keep your home safe after flood damage.

SERVPRO Has a Comprehensive Infectious Waste Safety Management Plan For Every Flooding Situation

Flooding causes a variety of hazards within a home, one of which is the spread of contaminated materials. Various health effects can arise from exposure to infectious materials or dangerous chemicals during flood removal without appropriate management. Seeking help from a trained team presents the best chance for the safe restoration of your Raleigh home.

The threat from infectious wastes can vary depending on what you do during flood removal from your Raleigh home. Leaving everything undisturbed can help when you want to protect yourself. However, that leaves the contaminants to fester in the structure. A better alternative is to let a professional like SERVPRO handle the removal while observing top safety procedures.

Safety when handling infectious materials should focus on:

  • Responding correctly to injuries
  • Containment of affected property sections
  • Disinfection of materials or surfaces
  • Washing clothes

People can be easily injured when removing water or materials from a flooded property. Sharp objects, slick surfaces, and falling objects are some common causes of injuries. The presence of infectious materials can exacerbate any injury to a full-blown health effects. Our SERVPRO technicians use PPE such as heavy-duty gloves and rubber boots, reducing the chances of injury. Flushing any skin breakouts with water and leaving the loss site is also necessary.

Limiting the spread of infectious materials during water extraction or demolition is necessary. Otherwise, the entire property may end up contaminated. Our SERVPRO teams set up containment barriers to limit the spread of such materials. We use 6-mil plastic sheets to set up the necessary containment.  

SERVPRO of Southeast Raleigh / Garner takes care of all inconveniences that develop during flood removal. Call us at (919) 615-1179. We’re Faster To Any Size Disaster.

Can Raleigh Water Damage Repair Services Salvage Commercial Carpeting?

10/14/2021 (Permalink)

Carpet cleaning SERVPRO understands how serious water can damage the carpeting as well as other surfaces on your property, Call us for assistance with water removal.

SERVPRO Water Damage Repair Strategies Can Extend the Lifespan of Restaurant Carpets

With the right care, commercial carpeting for businesses in Raleigh and elsewhere can sustain extensive wear and tear from foot traffic, spills, and even water damage due to pipe leaks and other disasters. However, these flooring solutions require fast-acting service to minimize business downtime while keeping property owners’ repair and replacement costs affordable.

SERVPRO professional water damage repair salvages Raleigh commercial structures with a combination of 24/7 service, advanced restoration tools, and extensive commercial cleanup training to render services per Institute of Inspection, Cleaning and Restoration Certification (IICRC) standards. These practices include performing necessary repairs to code after cleanup for more comprehensive and timely service.

Saving Waterlogged Office Carpet from Delamination

While commercial carpeting is quite hardy, SERVPRO is careful to preserve it where possible. Bst practices that save a business’s carpet include:

  • Tenting the carpet and setting up air movers and dehumidifiers to pull moisture from the fibers and the pad
  • Multiple careful treatments with extraction units, while behind careful not to remove too much water and risk removing carpet from the pad, also known as delamination. Rover vacuums are also effective at carefully eliminating large quantities of water from carpet
  • Sanitizing carpet with OSHA-approved antimicrobials that can be injected into fibers for deep-cleaning spot treatments that eliminate residues from food and other potential contaminants
  • Controlling carpet odors with time-release pellets, odor counteractant beads, and HEPA-filter vacuuming
  • Reinstalling and re-seaming carpeting after cleanup

Business owners can call SERVPRO of Southeast Raleigh / Garner at (919) 615-1179 for “Like it never even happened,” quality cleaning services.

How Does Raleigh Home Fire Restoration Remove Odors?

10/8/2021 (Permalink)

Chair on fire SERVPRO is always ready and available to assist with fire mishaps around the clock. Don't wait, Just Call (919) 615-1179.

SERVPRO Fire Restoration Odor Control Thoroughly Mitigates Raleigh Fire Malodors

One of the most pervasive elements of fire damage is not the stains left behind by burnt soils or soot, but the odors imparted by burnt particles. These malodors can seep into porous surfaces, finishes, HVAC systems, and other areas of the home and quickly spread without professional-grade mitigation services.

SERVPRO professionals render Raleigh fire restoration services performed by highly-trained and well-educated technicians. Staff and franchise owners also receive education about fire damage cleanup and related disciplines that can impact fire mitigation, like water cleanup after fire suppression.

How SERVPRO Training Prepares Techs for Odor Control and More

SERVPRO’s training process for technicians, franchise owners, staff, and professionals from related industries includes the following:

  • Technicians benefit from crew training that adheres to Institute of Inspection, Cleaning and Restoration Certification (IICRC) standards
  • Team members can further their knowledge with self-paced e-Learning modules about fire damage cleanup, upholstery cleaning, water damage mitigation, and mold remediation
  • Franchise owners receive a 15-day, hands-on crash course in disaster cleanup at SERVPRO’s Corporate Training Facility
  • Insurance adjusters, real estate professionals, and SERVPRO staff alike can attend credit and noncredit courses and seminars about such topics as Fire Damage Restoration, Understanding Mold in the Restoration Industry, and Restorative Drying for Loss Control

SERVPRO’s commitment to comprehensive education offerings allows staff to earn additional certifications that can further benefit homeowners in need of such services as fire damage odor control or mold remediation.

SERVPRO of Southeast Raleigh / Garner serves the community with service that shows We’re Faster To Any Size Disaster. Call (919) 615-1179 for rapid-response service from an IICRC-accredited firm.

What Makes Professional Raleigh Mold Remediation Effective?

9/27/2021 (Permalink)

Mold on walls Mold can be a serious issue in your home. Don't let mold take over. Call SERVPRO for help today.

Raleigh Mold Remediation Technicians at SERVPRO Use Sophisticated Technologies to Control Microbes

Mold can have many other impacts on top of the potential for health effects. As microbes eat away at drywall, wall studs, subfloor, carpet, and other structural materials, these items gradually lose structural integrity and can become increasingly costly to remediate

.

SERVPRO answers Raleigh homeowners’ mold remediation concerns with fast-acting cleanup that aims to be restoration-focused and cost-effective. In many cases, mold-affected materials can be salvaged without the need for the complete replacement of items or structural elements. Technicians can achieve this with the help of commercial-grade biocides and other cleanup modalities.

Advanced SERVPRO Restoration Technologies Can Remediate Microbial Growth

SERVPRO professionals’ training works in tandem with tried-and-true methods and the latest restoration technologies to provide effective sanitation and mold control. While all buildings and outdoor spaces contain some small amount of mold, problems arise when mold populations proliferate unhindered.

SERVPRO can address these problems with such tools as:

  • HEPA-filter vacuums and air scrubbers, which perform such tasks as cleaning dried mold spores and debris and establishing negative air pressure in contained spaces, respectively
  • Hydroxyl generators, which use ultraviolet light to remove odor-causing particles from porous materials like drapes and clothing
  • Thermal imaging cameras that can identify the potential location of mold clusters behind walls, under floors, and in ceilings via temperature changes consistent with elevated moisture
  • Fogging technologies that can dispense water- or solvent-based deodorizers to address mold and moisture-related malodors at the particle level

SERVPRO of Southeast Raleigh / Garner can be reached at (919) 615-1179 to leave disaster-affected properties looking “Like it never even happened.”

Professional Water Extraction and Removal Services in Raleigh

9/13/2021 (Permalink)

Two girls laying on carpet You want your carpeting to be safe for them. SERVPRO is available 24/7 to handle any water damage needs you have.

Raleigh Homeowners Can Protect Their Property from Devasting Water Damage with Skilled Extraction Services by SERVPRO

Should you find that your Raleigh property takes on excessive, unwanted water because of ceiling leaks or burst pipes, you need a prompt response from skilled water restoration technicians (WRT). SERVPRO is available 24/7, so we are here to help with detailed water removal services and drying to bring your home back to pre-event condition. We work quickly, and our proven methods and industry reputation speak for themselves. Within hours of your initial phone call, water damage restoration professionals will be on-site and begin the extraction process.

Skilled water extraction in Raleigh means that no stone gets left unturned. The last thing any homeowner wants is hidden moisture pockets that lead to further damage, such as:

  • Rot and building material degradation
  • Severe structural damage
  • Mildew and black mold growth
  • Other potential hazards

Extraction and water removal services are critical to mitigate damage after a water emergency. SERVPRO features certified technicians with access to the latest equipment and tools to address all impacted areas. Not only do we work fast to handle water cleanup with pumps and truck-mounted extractors, but we coordinate our efforts with centrifugal air movers, industrial fans, and dehumidification equipment.

  • Our crew works to raise or move furnishings and secure your belongings to limit secondary damage.
  • Water damaged carpeting, carpet pads, and rugs get pulled up to dry floorboards so we can salvage whatever possible
  • We take a look at any wet contents to determine best practices for cleaning and drying
  • Everything is cleaned and sanitized before we wrap up to ensure no bacteria or foul odors get left behind

There is nothing like the satisfaction and peace of mind you have when you hire professionals for water extraction. Whether you need day or night, SERVPRO of Southeast Raleigh/Garner will have our team at your door and ready to work as soon as possible. Contact us by calling (919) 615-1179.

Raleigh Homeowners – Hiring Personnel Experienced in Fire Damage Cleanup Counts

9/6/2021 (Permalink)

heavy smoke surrounding smoke detector Fire damage distressing. Call SERVPRO for effective fire damage restoration.

Save Time, Money, and Headaches on Fire Damage Cleanup by Having SERVPRO Restore Your Raleigh Property

House fire cleanup might be the last thing any Raleigh homeowner expects to experience. However, fires happen unexpectedly, and it is how you deal with the fallout that counts. DIY methods are time-consuming and often ineffective, but you run the risk of making the damage worse. SERVPRO has skilled technicians ready to deploy within hours of your call so that we can make a lot of the stress and worry go away. We always work quickly and efficiently to handle all charred debris, foul smoke, and soot odors, and structural drying to make it “Like it never even happened.”

Why call professionals for fire damage cleanup in Raleigh? Something that sets us apart at SERVPRO is that our crew goes through continual training to stay up on the latest trends in the fire restoration industry. We work hard to get you the results you deserve. During any given project, restoration team objectives will include:

  • Making sure that smoke and soot residue does not have the chance to cause corrosion and secondary damage
  • Making sure that all of our crew and anyone else coming and going is safe
  • Making sure that the worksite gets prepared, including containment barriers that limit tracking of contamination and debris

Our fire and smoke restoration technicians (FSRT) know that each project is unique, so we work accordingly and adjust our methods and equipment as we go. From the beginning of the assessment and any tarping and board-up services you need, all the way through to controlled demolition and the finishing touches, we have you covered!

Are you worried about fire damage cleanup on your property? Call (919) 615-1179 to have the team at SERVPRO of Southeast Raleigh/Garner take care of it for you!

What is Water Damage Mitigation, and Why Would Raleigh Residents Need It?

8/23/2021 (Permalink)

water on hardwood floor by entry door Water on hardwood floors is no match for SERVPRO We are always ready to dry and restore your home.

SERVPRO Arrives Quickly to Your Raleigh Property to Begin Water Damage Mitigation and Restoration

When it comes to restoring your Raleigh property after water damage takes place, mitigation must become part of the process. SERVPRO arrives within hours of your call to begin mitigation and remediation. Mitigating water damage means preventing further damage from impacting your property or belongings. Our crew can lessen secondary losses and the onset of mold and mildew with specialized techniques and equipment. Everything gets done as a way to ensure your property gets left “Like it never even happened.”

With water damage mitigation in Raleigh, SERVPRO initiates treatment strategies, pack-outs, and water removal services. We take the time to ensure all standing water gets removed while also considering the potential for trapped moisture pockets under your flooring or behind walls.

Whenever possible, our IICRC-certified water restoration technicians (WRT) work to restore and repair rather than replace. If you have unsalvageable materials throughout your home, we might perform controlled demolition to restore everything to pre-water event condition. If your Raleigh property has hardwood flooring impacted by water, we use drying mats that allow us to execute water cleanup. Always know that:

  • DIY water removal with a mop and bucket or wet/dry vacuum will not always get the job done right.
  • Prolonged moisture and oversaturation on hardwood flooring can lead to warping or bloating, making them challenging to restore without extensive water damage repairs.
  • We sometimes use tenting to remove any trapped moisture during the drying process.
  • Drying mat placement and regular adjustments help to maximize output and the ability to achieve our drying goals.

Never leave water damage mitigation to chance. Our team at SERVPRO of Southeast Raleigh/Garner is here to help 24/7. Call us at (919) 615-1179, and we can send a crew as soon as possible.

Can Mold Remediation Help Save Carpeted Floors at Our Raleigh Hotel

8/12/2021 (Permalink)

SERVPRO vehicle SERVPRO professionals are trained to handle every level of mold damage, Including the odors that come with it. Call us today, we are always available.

SERVPRO Inspects the Damage Levels Thus Determining the Best Mold Removal Procedure

If mold develops in the highly trafficked hallways or other carpeted sections of your Raleigh hotel, it is essential to take remedial action. Mold contributes to faster deterioration of materials and can cause health effects if people are unnecessarily exposed. 

Before choosing a process for mold remediation at your Raleigh hotel, it is essential to understand the problem since every incident involving mold infestation is unique. Mold can lead to the deterioration of the fibers, glues, and other structural elements of the carpet. It can also cause staining, but in most cases, it emits a strong, musty odor. SERVPRO technicians help tackle the issues you face by undertaking various processes.

The Essential Remediation Processes Include:

  • Mold inspection
  • Mold removal
  • Black mold damage repairs

Mold can proliferate in a carpeted area and remain unseen, especially if the growth starts from the bottom. Long-term exposure creates the opportunity for fiber deterioration and deep staining. The staining is categorized as class 4, the same as those caused by some inks or even red wine. 

Our crews also evaluate the circumstances of the infestation. In case the growth is only a few days old, it is possible to eliminate the problems by cleaning the area thoroughly. Our SERVPRO technicians use methods such as hot water extraction, then set up air movers and dehumidifiers for moisture removal. 

For infestations older than a few weeks or months, removing the carpet may be the only solution. Our SERVPRO technicians handle the removal, disposal, and installation of a new carpet. We also investigate and resolve the moisture source to prevent a recurrence. 

SERVPRO of Southeast Raleigh / Garner offers custom mold remediation services to help resolve any issue that your business faces, “Like it never even happened.” Call us at (919) 615-1179.

How Helpful is Fire Damage Mitigation for Raleigh Properties?

8/6/2021 (Permalink)

Chair on fire Fire can leave your property with many issues. Trust our experts to bring your home back to its original state "Like it never even happened".

SERVPRO Seeks Ways to Restore Pre-loss Conditions after Water & Fire Damage Restorations

Fire is highly destructive. Even a few-minute blaze can cause unexpected damages to the contents and structural components of your Raleigh home. Although you may not manage to save everything, mitigation efforts can help you salvage valuable items.

Fire damage mitigation actions in Raleigh properties vary depending on what you have in the property and the level of harm caused by the fire. Many of the items and structural materials are readily replaceable, but the costs can be prohibitive. You might also have items with sentimental value, such as art or family heirlooms which you cannot replace. SERVPRO can assist you in finding a way to mitigate the damage by heat, flames, or smoke, thus saving more items.

Mitigation is a Viable Approach When Addressing:

  • Fire and smoke damage
  • Smoke damage
  • House fire clean up

Although mitigating fire damage may sound different, the same procedures used for regular restoration apply. For instance, cleaning, tearing down structural materials, and deodorization is essential when mitigating fire damage. However, the approach or resources used may differ to help salvage more items. 

Our SERVPRO technicians can promise better outcomes because we have highly trained staff, and we use superior resources to resolve most problems. For example, when we arrive at your property, we embark on securing it by boarding up unsecured openings or installing roof tarps to prevent further damage by weather elements. When cleaning heavy residues, we use effective yet non-abrasive methods such as blast cleaning, thus removing residues from finished surfaces without ruining them.

SERVPRO of Southeast Raleigh / Garner customizes fire damage mitigation to match your needs and the loss conditions at your property. The goal is resolving the problem you face, “Like it never even happened.” Call us at (919) 615-1179.

What Does Flood Damage Cleanup In Raleigh Properties Take?

7/29/2021 (Permalink)

Storm over home Homeowners have to deal with many things which may include storm damage. SERVPRO is available 24/7 to assist with remediation services.

SERVPRO is prepared to Handle Any Challenges Arising during Water Clean Up

When a storm or other adverse weather swamps your home with murky floodwater, you must prepare for extensive cleaning to restore your property to its preloss state. Although you might have successfully cleaned various messes in your Raleigh home before, soiling from flooding can challenge you beyond your expectations.

Before flood damage cleanup at your Raleigh home starts, it is essential to have a sound plan on what to do at each stage. Starting the process without a proper plan is what leads to complications. SERVPRO can guarantee positive outcomes because of our experience handling various cleaning situations.

Some Common Challenging Cleaning Tasks Include:

  • Cleaning up after a sewer backup
  • Sewage cleanup
  • Basement flooding cleanup

One way to ease the challenge of cleaning a flooded property is to split up the process into different stages rather than tackling everything simultaneously. When our SERVPRO crew chiefs arrive at the loss site, we scope to establish the severity of the problem and thus the stages needed when implementing the cleanup.

Common Stages of Cleaning a Flooded Property Include:

  • Debris and murk removal
  • Extraction of standing water
  • Content pack out or cleaning
  • Drying and deodorization

The complexity of each stage mostly depends on the materials in your property. For instance, if there are carpets and pads, they must be torn down, unlike in a property with a hard floor such as tiles, which increases the debris to be removed. 

The level of soiling also differs in each case of flooding. If the water is mixed with vast amounts of mud or silt, regular removal may not suffice. Our SERVPRO technicians overcome this by using specialized extraction equipment such as self-priming trash pumps. 

Regardless of the challenges that arise, SERVPRO of Southeast Raleigh / Garner can help restore your property to its preloss state. You can reach us at (919) 615-1179. We’re Faster To Any Size Disaster.

Can a Raleigh Kitchen Be Restored After a Cooking Fire?

7/13/2021 (Permalink)

charred and smoke damaged kitchen cabinets Kitchens are common sources of fire damage. Call SERVPRO to clean the smoke and soot damage.

SERVPRO Provides Fire Restoration in Raleigh Using Professional Equipment & Cleaning Products

Kitchen fires are often quickly contained and may not be as damaging as house fires but can still leave homeowners with a huge mess. Residue settles on the ceiling, on walls, and appliances. Foul odors quickly spread throughout the home. 

Is Professional Help Needed for a Cooking Fire?

Cooking fires in Raleigh are different from other fires. They often involve protein, such as skillet with streaks going up in flames, spreading a fine mist everywhere, leaving a coating not easily seen. Soot residue can damage porous surfaces, which is why professional fire restoration in Raleigh is needed when a cooking fire occurs. It is not something to attempt to clean on your own. Our IICRC experts employ several steps when dealing with kitchen fires. They include:

  • Inspection of the area to determine the extent of the smoke and soot damage
  • Identifying the residues present and the needed cleaning methods
  • Identifying the types of surfaces and the appropriate cleaning agents required
  • Capturing and cleaning residues
  • Final repair and restoration

DIY Cleaning Methods Are Not a Good Idea

It may sound easy to clean the walls and ceiling yourself, but you can end up with even worse damage if you use the wrong products. We know which cleaning agents to use to deal with the residue present. We tackle the situation with:

  • Air scrubbers to deal with airborne particulates
  • Immersion cleaning for non-porous items damaged by smoke
  • Thermal foggers for neutralizing odors

Fire restoration is what SERVPRO does, and we do it well. Contact SERVPRO of Southeast Raleigh / Garner at (919) 615-1179 smoke remediation and more.

What Items in a Raleigh Business Are Prone to Water Damage?

7/6/2021 (Permalink)

water damaged room; flood cuts along drywall; SERVPRO drying equipment being used to dry building Don't let water damage interrupt your business. Call SERVPRO techs are trained to remove the water.

SERVPRO Techs Understands How Different Materials React to Water Absorption and Provides the Appropriate Water Extraction in Raleigh

Understanding hygroscopic materials and how they absorb water is the basis for the water cleanup SERVPRO provides to commercial entities. 

Hygroscopic Materials 101

Materials that readily absorb water are hygroscopic. They not only absorb moisture but can hold onto water vapors that are in the air. Permeance is how water vapor flows through the material. Hygroscopic materials have a high permeance ability. The upside of this is, the easier an item absorbs water, the quicker it dries, making this fantastic news for companies needing water extraction in Raleigh. Hygroscopic materials include:

  • Particleboard
  • Upholstery
  • Carpet & padding
  • Gypsum wall insulation
  • Unfaced insulation
  • Fabric content

Rapid Water Mitigation is Necessary

Hygroscopic materials are prone to primary and secondary damage due to their absorption rate. Our technicians strive to limit direct damage and prevent secondary damage. For this to happen, immediate water damage remediation is a must. Things like delamination can happen if carpets aren’t dealt with right away. Your business’ content is in danger of damage from mold if moisture lingers for even 24 hours. 

Contact the Commercial Water Extraction Professionals

Our technicians are experienced at water removal from Raleigh businesses. We understand the importance of getting your company cleaned and restored fast. You can count on us for:

  • Emergency services for water damage
  • Ceiling repairs from water damages
  • Water removal services
  • Water cleanup
  • Mitigation for burst pipes and ceiling leaks

Contact SERVPRO of Southeast Raleigh / Garner at (919) 615-1179 for your commercial water extraction needs.

A Lower-Level Apartment Gets Swamped with Stormwater in Raleigh

6/22/2021 (Permalink)

heavy, dark storm clouds Storms often bring flooding. SERVPRO is equipped to restore your flood damaged home!

SERVPRO Provides Storm Damage Cleanup to Restore Raleigh Apartments to Pre-Loss Condition

North Carolina is known for its stormy season, bringing heavy rains and strong winds sweeping through the state. Flooding is a significant by-product of devastating storms. 

How Does SERVPRO Remove Floodwater from Apartments?

Storm damage cleanup in Raleigh is a SERVPRO specialty. Calling us immediately after you are safe, and have contacted your insurance company, is crucial. The longer you wait to begin the water damage cleanup process, the greater the risk of secondary damage. Unlike basement flooding in homes, a first-floor apartment is in danger of the entire home getting flooded. SERVPRO’s IICRC certified crews are storm damage pros. They understand the advancing cleaning and restoration that needs to take place with water intrusions from storms. Steps the techs take include:

  • Doing a scope on arrival
  • Implementing a plan for restoration
  • Mucking out and removing debris
  • Extracting standing water with powerful pumps
  • Drying out the apartment
  • Providing pack-out services for content cleaning
  • Clean the content of the home
  • Repairing or replacing structural damage
  • Deal with carpets and flooring
  • Deodorize, disinfect and sanitize

SERVPRO of Southeast Raleigh / Garner knows disaster can strike at any time. Because we live in the area, we know firsthand the damage seasonal storms can do. For expert flood restoration services, contact us at (919) 615-1179.

Should Raleigh Homeowners Test for Mold?

6/9/2021 (Permalink)

corner of walls with mold growing SERVPRO follows IICRC standards to remediate mold damage, as shown on these walls, in your Raleigh home. Get it done right.

SERVPRO Provides Mold Remediation in Raleigh Without Testing

Many homeowners wonder if they need to test for mold in their homes. Honestly, there is generally no need for mold testing. If you see mold, you have a problem. Black mold is not any different when it comes to removal, so there is no need to test for the kind of mold growing.

How Expensive is Mold Removal?

If you need mold remediation in your Raleigh home, the price varies depending on the size of the job. At SERVPRO, we never over inflate the cost or the work that needs to be done. Our crew is IICRC certified in mold remediation (AMRT) and provides an honest assessment of the cost needed to take care of your problem.

What Homeowners Should Look for in a Mold Removal Company

When looking for a professional company that provides mold remediation, you should expect the following:

  • Proper PPE – professionals do not slack on safety, we don personal protective equipment
  • Containment – the work area should be sealed off for larger jobs with poly sheeting
  • Professional Equipment – HEPA vacuums and air scrubbers, commercial drying equipment, etc.
  • Air Cleaned – HEPA air scrubbers should be used during and after the mold is physically removed.
  • Antimicrobials – used to clean and disinfect impacted areas

If you have attic mold, basement mold, or growth in any other area of your home, contact SERVPRO of Southeast Raleigh / Garner. We are mold specialists and can provide black mold damage repairs. Our number is (919) 615-1179.

Keep Your Commercial Kitchen Exhaust Clean to Prevent Fires in Raleigh

6/2/2021 (Permalink)

flames in a kitchen vent Grease fire in a commercial Raleigh kitchen that needs the cleanup and restoration of SERVPRO to once again start cooking.

SERVPRO Provides Fire Cleanup in Raleigh if Fire Does Strike

Food service locations have cooking areas with a hood and duct work to allow steam, fumes, and smoke to exit the area. Residue can build in the duct work from the exhaust gases. Any place with a commercial kitchen is required to keep the exhaust system clean, but things can still happen.

Restaurant Fires Can Happen Quickly

One-third of the kitchen fires that call for fire cleanup in Raleigh are the result of grease. Kitchen exhaust fires develop like this:

  • Flames flare up while cooking.
  • The fire reaches the filter above, and it catches on fire.
  • The exhaust fan is running, pulling air into the duct.
  • The flames are pulled into the duct via the fan.
  • If there is grease buildup, the flames move up through the exhaust conduit.

Professional Fire Restoration Services

SERVPRO can provide scheduled cleaning services that can remove grease residue from the duct work and grease filters. But when a fire does strike, we offer:

  • Fire damage restoration
  • Smoke remediation
  • Water and fire damage restorations
  • Content cleaning
  • Fixture restoration
  • Deodorization

Do not let your business stay closed for any longer than necessary if you experience a kitchen fire. Contact SERVPRO of Southeast Raleigh / Garner at (919) 615-1179 for commercial fire cleanup.

What Should Homeowners Do After Storm Damage in Raleigh?

5/24/2021 (Permalink)

clipboard with home owners insurance When a flood damages your Raleigh property, call your insurance carrier, and then call SERVPRO, We're Faster To Any Size Disaster.

SERVPRO Provides Flood Restoration in Raleigh That Can Guide Homeowners

When floods come raging through, they can bring all sorts of debris and damage with them. Homeowners may be at a loss as to what to do immediately after the flooding.

Tips on What to Do After a Storm

When SERVPRO arrives, we get busy cleaning, repairing, and restoring your flood damaged home. We provide flood restoration in Raleigh that is second to none. But many homeowners want to know what they can do when a flood hits. Here are some tips on what you can do if you experience flooding:

  • Stay Safe – Never enter a home if there is a risk of electricity being live or other safety issues. Never enter contaminated water.
  • Take Pictures – Your insurance claims will be easier to process when photos accompany them.
  • Contact Your Insurance – As soon as you  have the basic info, you need to contact them.
  • Turn Off Your Water – Your water source may become contaminated.
  • Turn off Utilities – Shut off the power at the source. Disconnect electrical devices that have been in contact with water if it is safe to do so.
  • Contact SERVPRO – Immediate water remediation is critical.

SERVPRO of Southeast Raleigh / Garner provides basement flooding cleaning, water removal services, and much more. For quality flood restoration services, give us a call at (919) 615-1179.

How Can Water Get Removed from Raleigh Basements?

5/12/2021 (Permalink)

SERVPRO restoration equipment being used in water damaged room; flood cuts along walls No matter where the water damage is in your home, SERVPRO tackles it with a vengeance and makes it "Like it never even happened."

Basement Flooding is a Common Threat to Raleigh Homes and Requires Water Removal Services to Resolve

The basement level of homes can often be the first affected by flood damage or a need for water removal. From the destruction of moving water to the weakening of structural supports, floor joists, and other exposed materials, mitigation of basement flooding should get started right away.

What Extraction Tools Help Raleigh Homes?

Water removal services in Raleigh homes can be vital to eliminating the immediate threats after water damage incidents occur. From burst pipes to ceiling leaks, standing water is a substantial concern. Pooling can often happen in the basement level of the house, making it vital to implement several of our recovery tools quickly to prevent the further spread and severity of moisture concerns. Some of the efficient extraction devices in our inventory include:

  • Wet vacuums
  • Submersible pumps
  • Light wands
  • Carpet wands
  • Weighted extractors

Water removal is vital to start as soon as possible in area homes after water damage incidents. Our SERVPRO of Southeast Raleigh / Garner team can help when you call (919) 615-1179.

How Does SERVPRO Remove Fire and Smoke Damage from Raleigh Homes?

5/5/2021 (Permalink)

SERVPRO tech cleaning smoke from ceiling SERVPRO continually trains so that we always have the best industry practices at our disposal when restoring fire damaged homes.

Through Air Filtration and Surface Cleaning, we can Remove Smoke Damage from Raleigh's Properties

Removing circulating soot and smoke particles from the house can be one of the initial ways fire and smoke restoration get started in area homes. Air filtration improves indoor air quality and makes the environment safer to begin fire restoration efforts as soon as possible.

How is Smoke Damage on Surfaces Removed? 

Fire and smoke restoration in Raleigh homes and businesses can also include the removal of soot from surfaces. Circulating smoke particles come to rest on building materials and contents, which can cause damage to these substrates after prolonged exposure. Loosening and removing these soils should be a top priority for our responding technicians, which involves multiple strategies designed with preserving the underlying material in mind. Some of these include:

  • Abrasive cleaning
  • Potent solvents
  • Soda blasting
  • Controlled demolition

As challenging as fire and smoke restoration can become, we have experienced technicians to help when you need it. You can rely on the fast response of our SERVPRO of Southeast Raleigh / Garner team by calling (919) 615-1179.

How Does Muck-Out Cleaning Benefit Raleigh Homes?

4/28/2021 (Permalink)

Large fallen tree damaging two homes Are you ready for hurricane season? We are! SERVPRO can handle all of your storm damage restoration needs.

Storm Damage Cleanup in Raleigh Properties can Keep Damaging Conditions from Worsening

We are a leading team for storm damage cleanup and recovery. We have a fast response and can manage the needs of your house to make these emergencies “Like it never even happened.”

How Can Storm Damage Cleanup Help? 

Muck-out cleaning and storm damage cleanup for Raleigh homes mirrors the importance of services like fire debris removal after a structure fire in area properties. The objective is to determine the full extent of damage to the property, the necessary restorative action, and prevent the situation from worsening. Removing mud and debris caked to surfaces and contents in your home after floodwater exposure and structural deterioration can be a way to protect these items from irreparable harm. We provide swift cleanup solutions that begin our mitigation process for storm damage cleanup and flood restoration.

With many areas of your home becoming impacted by severe weather conditions, such as the roof or the basement, varying cleanup needs exist. Damage to the attic of your home requires insulation removal and temporary roof tarping, while basement flooding might clean up broken masonry and infiltrating mud/silt.

Do Water Removal Services Happen Before Debris Removal?

There is an urgent need to remove standing water when it exists in any home after flooding or water damage. Because pooling water can quickly absorb and saturate exposed materials, moisture migration could become a significant obstacle to overcome without swift solutions like floodwater extraction. Before storm damage cleanup of debris and building material remnants can begin, standing water concerns must first get addressed. Several inches of water can often prevent responding technicians from thoroughly assessing the damage and the necessary restoration actions to help.

Removing floodwater after storm damage requires extractors capable of managing high volumes of standing water and potential solids and debris that might be present as well. Natural flooding introduces several types of organic matter into the household, along with possible contaminants, mud, and silt. Before much of this muck-out cleaning can begin in the home, any pooling water present must get removed. Several of the extraction devices used for this type of water removal services are:

  • Truck-mount extractors
  • Wet vacuums
  • Self-priming trash pumps

Is Structural Damage Addressed with Storm Damage Cleanup?

Among the most potentially problematic situations that could result from storm damage and subsequent flooding is the impact on building materials and structural elements. Prolonged exposure to these surfaces can lead to deterioration and degradation, making cleaning and repairs a costly and time-consuming venture. While many homeowners must pursue subcontractors to resolve the reconstruction needs of their house, our SERVPRO professionals provide a full-service experience with our general contractor license.

Post-flood and storm damage cleanup involves many steps and stages beginning as soon as our professionals arrive at the scene. We understand the urgency for your home and can mobilize quickly after disaster strikes. Give our SERVPRO of Southeast Raleigh / Garner team a call anytime at (919) 615-1179

Looking For Speedy Water Extraction from Your Raleigh Home?

4/12/2021 (Permalink)

a woman holding a pot to catch water falling from her ceiling Have excess water? Team SERVPRO has the equipment and trained technicians to handle the water damage extraction and remediation task.

SERVPRO Calculates the Equipment Needed To Expedite Water Clean Up In Raleigh Properties

Although it might not seem so, a water intrusion incident such as a burst pipe releases a finite amount of water into the property. After stopping the source, there is a need to extract any pooling water and dry wet materials to eliminate the entire water. Expediting water extraction means having enough resources to perform the removal and drying processes.

It is difficult to know what resources you need for water extraction in your Raleigh home unless you know how much water was released into the property. SERVPRO can make such estimations by making various calculations. Our technicians are highly trained, and we also have significant experience handling various situations, including:

  • Emergency services water damage 
  • Water damage remediation 
  • Burst pipes
  • Ceiling leaks 

Before starting water extraction, our SERVPRO technicians can determine the number or size of pumps needed to remove pooling water. We calculate the gallons of water by getting the cubic feet of the area covered in water and multiplying it with the depth of the standing water. Since the extraction equipment has a Gallon per Hour rating, we can choose those with a higher capacity. We make other calculations, including the air movers and dehumidifiers needed for drying.

SERVPRO of Southeast Raleigh / Garner has all the resources you need for water extraction. Call us at (919) 615-1179.

Is Fire Restoration Sufficient In Saving Damaged Contents In Raleigh Homes?

4/4/2021 (Permalink)

a fire damaged room with soot covering everything and debris everywhere Whether fire damage in your home was small or large, team SERVPRO can help. Contact our SERVPRO technicians 24/7 365 days a year for services.

SERVPRO Uses Several Approaches during Fire Restoration in Raleigh to Save More Items

Most people think of fire restoration as the cleanup and removal of clutter from a Raleigh property after a fire. However, the process can include several other processes, especially when a professional service provider is involved. When restoration incorporates such additional processes, it leads to the salvaging of more items. For satisfactory outcomes, you should work with a provider used to handling:

  • Fire damaged homes
  • House fire clean up
  • Water & fire damage restorations

SERVPRO starts fire restoration with straightforward processes like cleaning since it is cheaper and effective since many items are only affected by smoke residues. The cleaning processes can range from surface wiping to immersion, depending on the material and size of the affected item.

For charred items, cleaning may not suffice. Depending on the type of item, heavy abrasion or resurfacing might be necessary. Our SERVPRO technicians use various approaches to restore charred surfaces, including blast cleaning with CO2, Sand, or Soda. Alternatively, we can use Roto pads, brushes, sandpaper, or abrasive powder. 

SERVPRO of Southeast Raleigh / Garner takes every possible step to ensure fire restoration helps save items in the affected household. Call us at (919) 615-1179 if you need assistance.

Worried About The Speed of Storm Water Removal From Your Raleigh Facility?

3/30/2021 (Permalink)

an overhead view of a flooded neighborhood Is your area affected by a recent storm? Team SERVPRO has large scale extraction and remediation equipment plus certified technicians for the job!

SERVPRO Understands the Ravages of Flooding and Thus Expedites Storm Water Removal in Raleigh

The “city of oaks,” as Raleigh is commonly known, is a beautiful city located in the heart of North Carolina. It is the capital of the state and the seat of Wake County. Apart from the beauty of its oak-lined streets, the city has more to offer residents and visitors, including fairer weather. For example, summers are hotter, averaging 78 degrees, but the winters are better with less snow and ice, unlike areas such as New England. The average temperature during winters is approximately 43 degrees.  

Top Restaurants to Visit in Raleigh

The city has excellent cuisines that you can sample, including gourmet Indian dishes such as Malai chicken Tikka, traditional southern fare, as well as regular foods like burgers, pancakes, and hotdogs, albeit with a Raleigh touch. Some of the popular establishments you can visit include:

  • Coquette, a French dining establishment with a traditional brasserie setting, banquettes, tiled floors, and sidewalk tables. Many people love their Mimosa, seafood, and escargots
  • Glenwood Grill, a veteran establishment for southern coastal dishes. It is popular for the wide variety of drinks and seafood on its menu. 
  • Sitti, a niche restaurant that specializes in modern Lebanese dishes. Apart from their Mediterranean dishes, many visitors also love their Lebanese red wine.

Experience Art from a Different Perspective

For art lovers, Raleigh offers many ways to explore artistic thoughts. The straightforward choice would be visiting the North Carolina Museum of Art, which has two buildings hosting several galleries, special exhibitions, and education studios. The most remarkable items include ancient Egyptian artifacts, African and Judaic art works as well as European Old Master paintings. The museum also has an outdoor park with works of art.

An alternative way to engage creative minds, especially for kids, is by visiting the Marbles Kids Museum, which has themed exhibits created to spark imagination through self-guided exploration. For instance, kids can play on giant chess boards with life-sized pieces. There is also a one-of-a-kind, kid-driven, smart power grid.

The Raleigh Municipal Rose Garden also offers a unique kind of art with thousands of flowers that bloom each spring. With over 60 varieties of flowers, visitors have a chance to explore a wide range of colors. The garden also offers a serene environment for relaxation accessible from sunrise to sunset.

How Does SERVPRO Expedite Storm Water Removal From Raleigh Business Premises?

Storms and other foul weather affect North Carolina from time to time. When such an incident happens, inundating your business, you should remove the water fast to limit the damage caused when materials are exposed to water over extended periods. Faster storm water removal also helps limit microbial growth and thus reducing secondary contamination of your business premises. Such unnecessary contamination could necessitate expensive services such as hiring:

  • Biohazard cleaning company
  • Biohazard remediation
  • Disinfecting companies

SERVPRO technicians use sophisticated equipment such as self-priming trash pumps to expedite storm water removal. We also take physical actions such as drilling vent holes or making flood cuts to reach water trapped in cavities.

SERVPRO of Southeast Raleigh / Garner has significant experience handling storm water removal. Call us at (919) 615-1179 to help when your property is inundated.

Can Condensation From AC Units Cause Unique Water Restoration in Garner?

3/10/2021 (Permalink)

water leaking from an air conditioner Is your AC unit leaking? Contact SERVPRO for water remediation services right away. We are standing by 24/7.

Water Restoration in Garner

AC units produce a great deal of moisture as they cool the air in our homes. These units reduce the humidity in our homes. Water is one of the byproducts that must be moved away from the AC unit and the house.

SERVPRO encounters many homes with damage from condensation from AC units. Water restoration in Garner for situations with long term leakage and condensation is often more extensive than expected. Water may have been leaking from the AC unit for months or even years before being noticed. The environment provides excellent opportunities for:

  • Structural damage to the walls
  • Wood rot
  • Mold colonies
  • Bacteria, fungi, and viruses

Our technical teams assess the damage and the restoration procedures required to protect our clients' health from these potential infections materials. PPE, proper disposal, and application of antimicrobial agents are among the actions we routinely apply to protect our customers. We aim to restore your home, "Like it never even happened," while protecting your family's health.

Contact SERVPRO of Southeast Raleigh / Garner for water restoration services in Raleigh and surrounding areas. We can help 24/7. Call (919) 615-1179.

Mold Damage Remediation in Raleigh

3/5/2021 (Permalink)

mold growing on the walls in the corner of a room Tell-tale signs of mold? Contact SERVPRO to investigate the infestation and remediate the mold damage in your home.

Why Should Mold Damage Remediation Action Begin in Less than 48 Hours?

Many clients wonder why they need to address water leaks so quickly. They may have stopped the leak, and although they have mopped up the majority of the water, the carpets, walls, and interior cavities may still be wet. Can’t these materials dry on their own?

SERVPRO has seen many situations in Raleigh needing mold damage remediation. The clients have waited for 48 hours or even longer, only to discover mold colonies are increasing and spreading to all of the areas that are still damp.

Mold spores are everywhere, and they are only waiting for the right conditions to begin growing and establish a colony. Homeowners can always find these conditions in a building after a water leak. They are:

  • Food source – anything organic, such as wood, drywall, fibers, dirt, and even some insulating materials.
  • Temperature – we tend to keep our indoor building temperatures at the ideal levels for mold growth – 68F – to 85F
  • Moisture – add moisture from a water leak that is not dried correctly, and you have the perfect conditions for mold to grow.

SERVPRO technicians are keen to remove moisture as quickly as possible after a water leak to minimize the mold damage remediation your home or business will need.

Contact SERVPRO of Southeast Raleigh / Garner for mold damage remediation services in Raleigh and surrounding areas. We can help 24/7. Call (919) 615-1179.

Water Damage Restoration in Older Homes in Raleigh

2/28/2021 (Permalink)

a water damaged wall that's damp Water spots on walls? Contact SERVPRO to investigate and remediate the water damage in your home.

Water Damage Restoration Involving Lead-based Paint in Your Home

Raleigh, nicknamed the City of Oaks, was chosen as the state capital in 1788 and incorporated in 1792. Approximately 500,000 people live in the city, and 1.4 million people live in Raleigh's metropolitan area. Raleigh is one of the few cities known as a planned city since there was nothing in the area before being named the state capital. The city and the area around the city evolved from primarily an agricultural-based economy to a high-tech economy with Research Triangle Park's creation in 1959.

There are lots to do in the area. Some of the more exciting activities enjoyed by tourists and residents include:

  • North Carolina Museum of Natural Sciences
  • North Carolina Museum of Art
  • Pullen Park
  • Marbles Kids Museum
  • North Carolina Museum of History
  • Umstead State park
  • Historic Yates County Park
  • JC Raulston Arboretum at NC State University
  • State Farmers Market
  • Neuse River Trail
  • Lake Johnston Park
  • Mordecai Historic Park
  • The Raleigh Market

Although all of the above are great places to visit, we chose the following four to provide more information and detail.

Pullen Park

Pullen Park is located west of downtown Raleigh and is the 16th oldest amusement park in the world. It was the first park in North Carolina and the fifth oldest in the United States. Covering 66 acres, families for generations have enjoyed the carousel, miniature train, boat rides, paddle boats, and kids can play in the playground. There are tennis courts, a softball field, and a baseball field. Families also enjoy going for a swim at the Pullen Aquatic Center. There are activities to enjoy for the entire family.

Marbles Kids Museum

The Marbles Kids Museum is located in downtown Raleigh and offers themed events and exhibits, summer camps, feature movies in the IMAX theater, and special events year-round. At Marbles, kids are encouraged to use their marbles to learn new things, be healthy and active, create and innovate, explore and experiment, and connect collaboratively.

State Farmers Market

With over 75 acres of outdoor/indoor shops, restaurants, and garden centers, many people spend the afternoon at the State Farmers Market or even the entire day. Customers can pick up almost anything, including vegetables, fruit, meat products, garden items, and gifts for the family. The State Farmers Market is open every day of the week.

The Raleigh Market

If flea markets are more your thing, The Raleigh Market has been running for 50 years and is open Saturdays and Sundays. Located at the state fairgrounds, the Raleigh Market has hundreds of vendors offering many antiques to power tools, food trucks, and farm stands.

Health Concerns When Scraping and Sanding Lead-Based Paint 

Manufacturers added lead to paint well into the 1970s. Older homes may have wallpaper covering multiple layers of paint. With many properties passing through various owners, new owners may not be aware of the type of paint used previously.

SERVPRO provides water damage restoration services to many older homes in Raleigh. Our IICRC certified technicians often encounter situations where the paint is original or covered up with later modern non-leaded paints. SERVPRO implements safe work procedures dealing with older paint when:

  • Cutting or sawing materials
  • Breaking up the material
  • Drilling or piercing the material
  • Agitating the material or
  • Moving the material

Contact SERVPRO of Southeast Raleigh / Garner for water damage restoration services in Raleigh and surrounding areas. We can help 24/7. Call (919) 615-1179.

Pro Water Removal for Raleigh Businesses?

2/10/2021 (Permalink)

a woman holding buckets to catch water falling from her ceiling Regardless of how the water damage got into your home, team SERVPRO can help with remediation services. Call today.

Technicians Perform Commercial Raleigh Water Removal

Water damage is one of the most prolific and costly types of disasters that US residents face. Each day, an estimated 14,000 Americans encounter water damage, and insurance claim costs total an average of $2.5 billion per year.

SERVPRO renders commercial water removal for Raleigh businesses 24 hours a day, seven days a week, to ensure that structures and assets are returned to a preloss state.

Water Damage Detection Methods

SERVPRO technicians use several tools to detect water damage in structures and determine the drying progress for different surfaces. These measurement apparatuses include:

  • Moisture sensors, which determine the presence of moisture in soft surfaces like carpet and pad
  • Moisture meters, which are calibrated to find specific moisture levels for materials like wood or drywall
  • Thermal imaging cameras, which detect water damage inside, underneath, and behind structures by revealing changes in temperature
  • Thermohygrometers, which determine relative humidity and air temperature, both of which are crucial for establishing drying goals

Homeowners can call SERVPRO of Southeast Raleigh / Garner at (919) 615-1179 for water removal.

Looking for Home Fire Restoration in Raleigh?

2/5/2021 (Permalink)

the interior of a fire damaged house Affected by recent fire damage? Contact (919) 615-1179 if you need help with professional fire damage restoration services.

SERVPRO Professionals in Raleigh Remediate Fire Damage Soils

Fire damage can be sudden and overwhelming for property owners. Fortunately, professional care from licensed technicians can return a home to its preloss state while saving time and money.

SERVPRO addresses Raleigh homeowners’ fire damage restoration needs with Faster To Any Size Disaster service, commercial-grade tools, and EPA-registered sanitation solutions.

About Fire Damage Soils

Fire damage soils can be categorized based on what has burned:

  • Plastics, oils, and petroleum products release oily soils when burned and are challenging to clean and prone to staining. These fires tend to last longer because they burn more slowly and at lower temperatures
  • Items like paper and unfinished dry wood ignite at higher temperatures much more quickly, leaving behind dry deposits and fewer stains

Different types of home fire extinguishers address these soils:

  • Type A extinguishers handle dry flammable goods like wood and paper
  • Type B extinguishers specialize in combating oil and grease fires
  • Type C extinguishers are made to quell electrical fires

SERVPRO of Southeast Raleigh / Garner renders fire damage restoration for homeowners who call (919) 615-1179.

Mitigating Home Flooding in Raleigh Fast

1/31/2021 (Permalink)

a flooded basement Flooding and the resulting flood damage can quickly overwhelm your home. Contact Team SERVPRO for effective remediation services.

SERVPRO Teams Provide Rapid-Response Flood Damage Cleanup

Raleigh, North Carolina, is a historic city that now houses over 474,000 residents within its 147 square miles. The City of Oaks, chartered in 1792, is one of America’s early examples of a planned city and is named in honor of Elizabethan landowner and explorer Sir Walter Raleigh.

Notable individuals from Raleigh include:

  • Painter Herb Jackson
  • NASCAR driver Loy Allen, Jr.
  • Westworld actress Evan Rachel Wood
  • United States Marine Corps major general Oscar F. Peatross
  • Physician and African-American biographer Lawson A. Scruggs

Recent Flooding in Raleigh

It is no small secret that North Carolina is one of the most flood-prone areas in the United States. It has an annual average of 54 inches of rain and 16 inches of snow in mountainous regions. Much of the state is on a 100-year floodplain but experienced a 500-year flood as recently as 1999 with the disastrous Hurricane Floyd.

Raleigh’s November 2020 Floods

November 2020 brought severe flash flooding to North Carolina, mainly from weather systems coming from Tropical Storm Eta. Wake and Durham counties were among many affected.

Several rivers rose sharply, even after the rain stopped, including:

  • The Neuse River, which increased significantly to over 21 feet in Smithfield and was forecasted to reach 25 feet in Goldsboro
  • The Cape Fear River experienced moderate flood level increases compared to the Neuse, reaching almost 13 feet

Over 400 state roads were closed by the flooding, including Interstate 95 North, which was reduced to one usable lane in some counties and closed entirely in others.

Hurricane Florence and Flooding in Raleigh

In September 2018, the Cape Verde Hurricane Florence generated record freshwater flooding in the Carolinas. She broke an estimated 28 flood records in both states. This hurricane caused over $24 billion in damages in total. Despite its making landfall as a category one, its prolonged rainfall created additional complications compared to many other storms.

Damages in North Carolina included:

  • 33.9 inches of rain
  • Over 2,200 road closures
  • More than 90% of New Hanover County lost electrical power
  • Insurance losses totaled between $2.8 and $5 billion
  • 75,000 structures damaged by flooding and storms

Rivers rose severely. The Cape Fear River’s crested height was 61 feet, while the Pee Dee River crested at over 35 feet. Both figures were record-breaking totals.

Can SERVPRO Perform Flooded Home Repairs?

SERVPRO of Southeast Raleigh / Garner performs flood damage cleanup that is fast-acting and focused on restoration over replacement wherever it is safe and feasible. Many appliances, valuables, and nonporous furniture items are restorable after a flood.

After cleaning flood damage out of structures and contents, SERVPRO can perform home repairs that include:

  • Hardwood, tile, marble, and linoleum floor repair
  • Drywall installation
  • Electrical services and electronics repair

Your local SERVPRO features technicians certified in disciplines like Applied Mold Remediation and Applied Structural Drying, combining tried-and-true methods with cutting-edge technologies and a scientific approach to restoration.

Call SERVPRO of Southeast Raleigh / Garner at (919) 615-1179 for flood damage restoration services.

Find Your Inner Zen With A Garden Tour Near Garner This January

1/18/2021 (Permalink)

Juniper Level Botanic Garden Water damage can leave you stressed. Visit the beautiful Juniper Level Botanic Garden for a peaceful place to unwind, as SERVPRO handles the damage.

The Perfect Way To Unwind From The Festive Season In Garner

If you need to relax after the festive season, Juniper Level Botanic Garden in nearby Raleigh is an ideal place to do just that.

Tony Avent founded the garden in 1988 as a place to explore and promote biodiversity. The garden selects and breeds rare plant species to share with visitors and budding botanists. The philosophy of the garden is simple:

  • Be mindful in the garden.
  • Use compost and organic soil nutrition.
  • Allow the plants to grow in their natural form.
  • Have fun in the garden!

The garden is also home to the Center For Mindfulness and Nonduality, which offers regular retreats and classes. 

Garden visits must be booked – see the Juniper Level Botanic Garden website for details. Tours are free, but the visitors are encouraged to visit the plant nursery and shop, as all purchases raise funds for the garden’s work.

Every garden needs the right amount of water. Unfortunately, too much water spilled in the home can leave you in need of water restoration services. Call SERVPRO of Southeast Raleigh / Garner at (919) 615-1179 for help.

Test Your Trivia Skills In Raleigh

1/11/2021 (Permalink)

"Trivia night" Join in on the fun at Trivia night, every Monday at 7 PM at Southern Charred where you can enjoy delicious food as you play.

Have Fun With Friends At A Regular Raleigh Quiz Night

Southern Charred in downtown Raleigh is well known for its delicious BBQ food. As well as their famous BBQ platters and sides, Southern Charred offers home-cooked classics such as skillet mac, fried chicken, and waffles.

They also offer fun trivia nights:

  • Teams of up to eight people per table.
  • Hosted by Lee Jones, Triangle’s best trivia host.
  • Play for prizes!

You can purchase food and drink throughout the quiz. Trivia entry, however, is free for all. Trivia nights run every Monday from 7 PM, and there is no need to book. Simply show up with your friends, your general knowledge, and a drive to win! If you would like to try your hand at ax throwing, Southern Charred offers that too (check their website for more details.)

BBQ food is lovely, but of course, you have to be mindful of the risk of fire when cooking. Kitchen fires can be particularly noxious and leave behind foul-smelling soot. Thankfully, SERVPRO of Southeast Raleigh / Garner is here to help with fire and odor removal. Call us today at (919) 615-1179.

Raleigh Is Steeped In History Whatever The Weather

12/23/2020 (Permalink)

SERVPRO logo When you need assistance with flood damage on your property, call on our experienced team at SERVPRO.

North Carolina’s Capital Is An Example Of An Early Planned City

Raleigh is the capital of North Carolina and a magnificent early example of a planned city. It is also the seat of Wake County. Raleigh has an estimated population of 474,069. The city is known as the City of Oaks because of the majestic oak trees that line its sidewalks. It is also a center for academia and research, with several diverse neighborhoods, several different religions in the area, and a vibrant cultural life with festivals and museums galore.

Raleigh is an example of a planned city. In 1770, Joel Lane successfully petitioned for the creation of a new county. Wake County was created from parts of Johnston, Orange, and Cumberland counties, and got its name from Margaret Wake Tryon, the wife of William Tryon, North Carolina’s governor.

Raleigh was not the first capital of the county. However, in 1788, the area was nominated as the site of a new State Capital because its distance from the coast would protect it. It helped that the site was also close to Isaac Hunter’s Tavern, a popular watering hole for state legislators! Raleigh was granted a city charter in 1794.

Raleigh’s Famous Namesake

Raleigh’s famous namesake is, of course, Sir Walter Raleigh, for whom the city was named:

  • Not much is known of Raleigh’s early life, except that he was born in Budleigh, South Devon, England, and that he was born around 1552 or 1554. He came from a protestant family, and his father had to hide to escape being imprisoned in the Tower of London for his beliefs. 
  • Raleigh traveled to Ireland and back again before his voyages to the new world. Queen Elizabeth granted Raleigh a charter in 1584, giving him the right to explore and colonize. The terms of the charter stated that the lands must not be possessed of any Christian prince or inhabited by Christian people. In return, Raleigh would be given one-fifth of any gold and silver mined in that area. He must establish a settlement within seven years.
  • Raleigh twice attempted to establish a colony at Roanoke. The Roanoke colony is known as the lost colony because its inhabitants disappeared, and no one knows what became of them.
  • He is famous for bringing tobacco to England from the new world, although some historians claim this is the stuff of legends, and tobacco was already known in England.
  • Raleigh was charged with treason for his part in the plot against Elizabeth’s successor, James, and imprisoned in the Tower of London. He was eventually pardoned and allowed to make another sailing voyage but was ultimately executed.

See Some Historic Sites In Raleigh

Raleigh is home to several fascinating historical sites. History lovers will not want to miss:

  • The Pullen Carousel, which is an original wooden carved carousel from 1900. Aside from replacing a few mechanical parts, the carousel looks just as it did when it was first installed in Pullen Park. It boasts a wooden menagerie of 52 animals and two sleighs and features a Wurlitzer organ.
  • Wakefield, also known as the Joel Lane House, dates from 1769 and is the oldest dwelling in Wake County that is still standing. The house is open to visitors and is filled with interesting eighteenth-century artifacts, while the grounds house a period-typical city garden and an authentic herb garden.
  • The Pope House is another restored home that is worth seeing. Dr. Pope, a prominent African-American Raleigh citizen, had the house built in 1901 and filled it with every modern convenience. The house had a full bathroom, a combination of gas and electric features, and running water in the kitchen, all of which was very impressive for the time.

The Fayetteville Street and Historic Oakwood districts are filled to the brim with impressive historic buildings, and it is well worth setting aside time to walk around each of them when you visit. 

Raleigh Has An Impressive List Of Museums

When you are finished seeing historic sites, Raleigh has a wealth of museums to keep you entertained:

  • The Contemporary Art Museum offers an ever-changing program of installations. You can view works by local, national, and international artists, and many installations are multimedia.
  • The North Carolina Museum of Art was the first in the country to be funded by state legislation. Its impressive collection covers over 5000 years of artistic endeavors, from ancient times until the present day. The permanent collection is free to visit to encourage residents and visitors to enjoy and learn about art.
  • The North Carolina Museum of History helps visitors learn about state history in a hands-on and entertaining way. It houses several collections and runs educational programs throughout the year. It also includes the North Carolina Sports Hall of Fame.
  • The North Carolina Museum of Natural Sciences is the oldest in the state and is also the largest natural science museum in the Southeastern United States. The museum is spread across four sites and includes a nature exploration center, a forestry museum, a nature & science center, and a satellite facility.

SERVPRO Supports Raleigh In The Aftermath of Storms

In April 2011, North Carolina (including Raleigh) was battered by storms. Thirty tornadoes were reported in the state on April 16th, causing widespread damage. One enormous specimen, which hit Raleigh, was 500 yards wide and had wind speeds of 160 mph. There were 24 deaths across the state, along with 300 injuries and millions of dollars worth of damage.

Anyone who remembers those tornadoes will remember how devastating the after-effects can be. That is why SERVPRO is on hand to help Raleigh residents with flood water extraction. We are locally owned and operated, which means we know Raleigh and understand the importance of getting back to life as usual after a storm or flood.

We equip our technicians with a range of free-standing and truck-mounted pumps, along with extractors and carpet wands, to remove flood water from your home. Thorough extraction makes it easier to dry your home and restore it “Like it never even happened.”

We also handle disposing of items that cannot be saved, cleaning those that can be saved, and deodorizing your home to rid it of damp smells. 

SERVPRO of Southeast Raleigh / Garner is here to help with flood water extraction. Call us today at (919) 615-1179.

Holiday Bazaar in Raleigh at Moore Square

12/11/2020 (Permalink)

a woman holding a credit card and a phone while surrounded by shopping bags and presents SERVPRO is looking forward to seeing everyone at the Holiday Bazaar!

Check Off Your Gift List Brought To You By The Raleigh Night Market

Holiday shopping season is in full swing in Raleigh, and anyone looking for something special on their gifting list can find it at the Holiday Bazaar. This two-day event occurs at Moore Square, where more than 40 artisans with booths showcase their handmade wares, including offerings from local farms, artisans, craftspersons, unique candles, and much more. There will be numerous photo ops, live music, and other holiday-centric fun for the whole family to enjoy. The Brew Box Coffee Company will be on hand both days with a selection of coffees for attendees to purchase while they stroll the event. 

  • Dates: December 12 and 13, 2020
  • Time: 10 AM and 5 PM
  • Entertainment: Ron Baxter Jazz Duo and DJ Handsome Robb

Business properties rely on SERVPRO of Southeast Raleigh / Garner at (919) 615-1179 for commercial mold remediation services. The technicians have comprehensive training and professional equipment to mitigate the infestation and make it "Like it never even happened."

Enjoy Wine, Chocolate, And A Christmas Movie In Raleigh

12/4/2020 (Permalink)

a clapperboard with a Santa hat on it It will be exciting to see the community enjoying the outdoor festivities!

Raleigh Residents Can Relax and Relish the Holidays

Raleigh residents should grab their warmest, favorite blanket, comfy outdoor chairs for the fam, and come out to enjoy a fun Christmas-themed movie along with some wine and chocolate. This event continues every Friday and Saturday until January 3, 2021. The screening gets held outdoors, and the movie night may be rescheduled if the weather is bad. The Chocolate Boutique has a large selection of snacks to purchase. Due to current health regulations for events, there is a limited number of spaces available for seating. We recommend participants make reservations to hold their spot. Kids under 18 are welcome to attend but must be accompanied by an adult. 

  • Date: December 4th and 5th, 2020
  • Time: 6 PM
  • Enjoy locally crafted ice cream and chocolate
  • Outdoor seating with social distancing guidelines observed

SERVPRO of Southeast Raleigh / Garner at (919) 615-1179 serves the local community with any size or type of water extraction services needed and with their professional restoration services, make the damage to the property "Like it never even happened."

SERVPRO Supports The Local Raleigh Area With Fire Restoration Services

11/28/2020 (Permalink)

smoke billowing from the windows of a house Odor can linger long after fire damage is remediated. Contact our team for effective odor remediation techniques after a fire.

Fire Damage Needs Fast Action For The Best Outcome In Raleigh Properties

The City of Raleigh has a long history. It was initially founded in 1792 and named after the famous English explorer, Sir Walter Raleigh. There were so many oak trees in the area that an early nickname was "The City of Oaks." A host of famous folks hale from this city such as: 

  • Kristi Yamaguchi, Olympic figure skater
  • Cliff Bleszinski, the lead designer of the popular Xbox 360 game Gears of War
  • Michael C. Hall, an actor that appeared in Dexter and Six Feet Under
  • Andrew Johnson 17th President of the United States

Climate in Raleigh

Like other states in the Southern part of the United States, Raleigh's overall climate is humid and subtropical. It has mild winters around the 41-degrees Fahrenheit and yearly, fewer than 70 days on average that drop below freezing. Light snow occurs most winters, with the moderate accumulations overall being five inches. Summers are generally hot and humid, with an average temperature of 80-degrees peaking in July. Heavy storms are not uncommon; however, the incidence of hurricanes and tropical storms is rare, with only 44 hurricanes impacting the area since 1930.

Best Places to Visit in Raleigh

The best times to visit Raleigh are June through August, and there are many excellent destinations. One of the top tourist draws for the city is the North Carolina Museum of Natural Sciences. This natural history museum has rotating exhibitions that include dinosaurs, skeletons of whales, live animals, and hands-on learning for visitors. The North Carolina Museum of Art is another popular place. This venue is one of the premier art museums in the American South. After undergoing a three-year expansion, the museum reopened as one of the top museums nationwide. The building houses a permanent collection with a collective 5,000 years of history. Attendees can enjoy the exhibitions inside or take in a live show at the amphitheater. There is a park outside the facility with trails to enjoy outdoor collections of art.

Shoppers and foodies can enjoy The State Farmers' Market. The market is open seven days a week and attracts food connoisseurs and people who enjoy local produce. There is always a large selection of vendors to purchase from, including local honey, baked goods, and much more. The market opens at 5 AM and closes at 6 PM.

Strong Economy in Raleigh

Raleigh has a diverse economy that includes financial institutions, electrical and telecommunications industry equipment, clothing, paper products, and pharmaceuticals. The city is one corner of North Carolina's Research Triangle. This is one of the United States' most expansive and thriving research parks for tech and biotech-based research. Forbes has listed this area as one of the best places to grow a business or a career. Some of the top companies based here include: 

  • Capitol Broadcasting Company
  • Carquest
  • First-Citizens BancShares
  • Golden Corral
  • Waste Industries

Raleigh Has Different Regions

The Raleigh area has several geographic regions. Downtown is home to many historic buildings, including the renowned Sir Walter Raleigh Hotel, the City Market, which got restored, and the business district that includes the PNC Plaza, one of the largest buildings in the city. There are also some schools in this area, including: 

  • Shaw University
  • Campbell University School of Law
  • St. Augustine's College

Midtown Raleigh is both a residential and commercial area in the north part of the city.  East and West Raleigh have suburban development with several subdivisions within the East, and West Raleigh has many schools much like Downtown: 

  • North Carolina State University
  • Meredith College
  • Historic Saint Mary's School

North Raleigh is a continually growing area that has older, established homes along with newly built subdivisions. South Raleigh is known as the least developed area in the city as regulations limit housing densities and building permits need to meet specific requirements.

Raleigh Fire Department 

In the early days of the city of Raleigh, a volunteer fire department supported the ever-growing community.  1912 saw the establishment of the first municipal fire department. At present, there are a total of 15 stations with emergency first responders serving the local area with the needed equipment to fight both large and small-scale fires in local properties.

Would a Small Kitchen Fire Need Fire Restoration Help in Raleigh?

When it comes to local fire restoration needs, many Raleigh residents make a common mistake in terms of post-fire actions: attempting to clean up the charring and smoke damage on their own. It is best to bring in a professional, certified team for the process.

Avoiding the Spread of Soot in the Home

A small fire that produced little in the way of damage in your home, particularly true of kitchen blazes, can cause widespread fire odors in the house through the spread of soot via the HVAC system or foot traffic in the area. The reason that kitchen fires should always get professional cleanup include:

  • Protein fire residues are nearly invisible and coat surfaces
  • The pungent odor can spread if not removed
  • Water or flame retardant used to extinguish the fire can seep under tile or cabinets and need extraction and drying

The techs often use containment that covers doorways and vents to inhibit the spread of soot. If needed, after the mitigation on the structure completes, the techs can inspect and clean the home's ductwork if required with their specialized equipment.

Odor control is a large part of the fire cleanup process and in cases where removal of ruined items and cleaning surfaces is not enough. The techs can bring in devices such as hydroxyl generators or thermal foggers to eliminate any residual smoke odors. 

Contact SERVPRO of Southeast Raleigh / Garner at (919) 615-1179 when you need fire restoration for your property or contents. The certified techs are available when you need them 24/7 and arrive rapidly to make the fire damage a thing of the past, "Like it never even happened."

Take a Ride in Raleigh at the North Carolina Railway Museum

11/15/2020 (Permalink)

SERVPRO car in front of a business building SERVPRO is looking forward to the morning train ride in Raleigh!

Enjoy Family Fun on a Friday Morning Train Ride in Raleigh

On Friday, November 20th at 10:30 AM, the North Carolina Railway Museum and New Hope Valley Railway offers a train ride through the woods of New Hill. During the ride, guests enjoy riding in a steam locomotive and viewing the beautiful scenery.

While at the museum, guests can check out the heritage equipment dating back to the 1920s. The museum also has a fully functional garden railroad (G Scale) for you to view. A train ride is a perfect fall activity for families, children, and railroad enthusiasts.

Here are some details about the ride:

  • Train rides last for one hour.
  • Face coverings are required for both guests and volunteers.
  • Tickets range from $6-$10. 
  • Guests may bring food and beverages onboard.

If you need reliable Flood Cleanup in Raleigh, contact SERVPRO of Southeast Raleigh / Garner at (919) 615-1179. We perform home restoration for disasters, both big and small.

Enjoy a Spooky Historical Tour of Raleigh’s Next-Door Neighbor Durham.

11/14/2020 (Permalink)

Raleigh sight-seeing tour Durham residents can enjoy a Tobacco Road Tour as SERVPRO grapples with their water damaged homes

Take Raleigh’s Tobacco Road Tours’ “Durham Dark & Mysterious Ghost Walk.”

Learn about the more obscure, ghoulish history of Raleigh’s university town neighbor Durham, take the “Durham Dark & Mysterious Ghost Walk” offered by Raleigh-based Tobacco Road Tours.  The 1.5-mile walking tours take place year-round on Friday and Saturday nights, starting at 7:30 PM and lasting for about two hours.  The tour, which visits several spooky paranormal and ghost-related sites while recounting hauntingly memorable tales, covers:

  • The ghosts of Bull Durham Tobacco’s Blackwell Building
  • A recounting of the “Devil’s teacher” tale
  • An examination of the evil at the Kress Building
  • The Liggett-Myers Cigarette Factory Ghost
  • An investigation of the Hotel Melbourne phantom
  • The Snow Building’s star-crossed love story

The tour starts in downtown Durham at the American Tobacco Campus, in front of Mellow Mushroom Pizza.

Your neighborhood SERVPRO of Southeast Raleigh/Garner is proud to announce this event.  We would also like to remind you that we are always here to help with all your water damage restoration needs.  Call us anytime at (919) 615-1179 for assistance.

What Affects Efficient Drying in Raleigh Homes with Water Damage?

10/31/2020 (Permalink)

water damaged home Contact SERVPRO of Southeast Raleigh / Garner at (919) 615-1179 for professional water damage mitigation.

SERVPRO Technicians are Trained in the Science of Drying and How it Impacts Raleigh Homes with Water Intrusions

The city of Raleigh, NC, is a beautiful place. Named after Sir Walter Raleigh, the heart of the city is lined with oak trees. This gives the town its nickname of “City of Oaks.” As one of the fastest-growing cities across the United States, homeownership is expanding. Whether the home is a new one or an older residence, there is one thing they all have in common. A water intrusion incident can happen at any time. Calling in a water restoration company is the best thing homeowners can do at that point.

What Factors Are Taken into Consideration When Evaluating Drying?
Understanding the elements necessary for efficient drying in a home needing water damage mitigation in Raleigh is vital. At SERVPRO, our Institute of Inspection Cleaning and Restoration Certification (IICRC) technicians undergo extensive training that provides them with the required knowledge. Not only do they have the knowledge and tools to get the job done, but the experience to determine the best course of action.

When the water extraction begins and continues through with the drying process, several main factors get continually monitored. There is a delicate balance in finding the optimal drying situation. These elements include:
    •    Airflow – In a property with water damage, airflow is a critical component in the drying process. Our technicians understand the ingress and egress of air in drying zones and can use the proper air movers to enhance the process.
    •    Temperature – The temperature in an area always tries to find a balance with the surrounding areas. The right temperature allows for proper drying and evaporation. If it is too hot, it can cause problems with the drying process. Not warm enough, and drying gets delayed.
    •    Humidity – How much moisture is present is a critical factor as well. The drying process is slowed if there is excessive moisture in the air. Dehumidifiers are essential in reducing humidity levels.
    •    By understanding how these three critical elements work together, our technicians can apply a balanced approach for speed and accuracy.

Can the Conditions be Altered to Improve Drying?
SERVPRO technicians have the know-how to read the data provided by moisture meters and other equipment to determine interior conditions. If needed, those conditions can be changed to ensure the right drying environment. One of the ways this can be manipulated is through temperature changes. Changing the temperature inside the drying zone promotes evaporation as warm air flows through moist materials.

Humidity is another aspect of drying that gets continually monitored. Controlling the moisture in the home can also prevent it from migrating to other unaffected areas. Air movers are used to generate airflow that promotes drying and helps bring the correct equilibrium into the atmosphere.

Is Every Home the Same When it Comes to Airflow?
One thing SERVPRO technicians learn immediately when providing water damage mitigation is every home and situation is different. There are essential factors involved in the process, such as water extraction, drying, and reconstruction. But how those goals are achieved can vary. Airflow provides a crucial element in finding the right ratio to achieve restoration. Things like the home itself, weather, and building materials can affect airflow. Here are some ways airflow has an impact on drying:
    •    Equilibrium – The air attempts to balance out with surrounding air. This even condition comes about through infiltration and exfiltration.
    •    Infiltration – This happens when air moves into a drying space. It can be from another part of the home which has not been affected or from outside the building.
    •    Exfiltration – This means moving air from the damp location to the outside or areas in the home without water damage.

Modifying any of the elements involved with efficient drying is a skill that SERVPRO technicians use regularly. The goal is productive drying through a balanced approach. The faster your home is dried, the less secondary damage there is. It also lessens the need for tear-out and extensive recondition. SERVPRO’s goal is always to repair rather than replace, and our technicians work hard to achieve that goal. We have years of experience in understanding the role environment and airflow play in water damage mitigation. You can trust that our Green Team does everything possible to restore your home to preloss condition and leave it “Like it never even happened.”

Professional Intervention Fast
For professional water extraction and cleanup, call the company that is available 24/7 to help. We know disasters, even small ones, can impact your life in a big way. That is why we arrive as quickly as possible and perform a scope of the scene. With this information, the project manager puts a restoration plan in place, and the technicians follow through with the plan.

Contact SERVPRO of Southeast Raleigh / Garner at (919) 615-1179 for professional water damage mitigation. We’re Faster to Any Size Disaster!

Can Your Cleaning and Maintenance Staff Remove Mold?

10/20/2020 (Permalink)

small green SERVPRO sales vehicle When the Sales and Marketing Rep SMR from SERVPRO arrives to your Raleigh Commercial Building, You Know Mold Remediaition Help Is Right Behind

Raleigh hotels are always susceptible to water damage and other circumstances that can lead to mold development.

Being the capital of North Carolina, Raleigh is among the busiest metropolitan areas in the state. High-traffic hotels, then, become highly susceptible to accidental damages from water and moisture from in-room fixtures to hotel amenities. When combined with aging structures like the Sir Walter Hotel opened in 1924, developing mold can have an even more significant and more considerable impact on the business.

As one of Raleigh's leading mold removal companies, our SERVPRO professionals provide remediation services designed to offer a comprehensive solution to microbial and fungal concerns. Remediation differs from removal in that it is a streamlined and far more practical response to a spreading organism. Our professionals offer a visit for your hotel business and its guest that is:

  • Fast – With the rapid exchange of guests and high traffic, you need remediation solutions that resolve the problems as quickly as possible. We can work through the necessary steps like cleaning and demolition to meet the property's needs as promptly as possible. 
  • Experienced – The more that professionals understand the behaviors of mold colonies and their impact on sensitive materials, the better prepared our technicians become with the needed products, equipment, and practices. 
  • Safe – Containment and quick action are mutually beneficial to providing a safe environment for your guests and staff while remediation gets underway. 

Is Controlled Demolition Necessary?

We have a comprehensive restoration and recovery approach. In many ways, controlled demolition can be time and money-saving, especially for drywall. We can evaluate the most cost and time-efficient solutions. We always coordinate all work with management to minimize or eliminate disturbances to the guests.

No matter how mold forms in your hotel, our SERVPRO of Southeast Raleigh / Garner team can help to resolve this concern. We have a fast, experienced response available 24/7 at (919) 615-1179.

How Should My Raleigh Home Be Cleaned? Cleaning and Removing Odors After Housefires

10/7/2020 (Permalink)

fire damaged home For assistance after a fire, contact SERVPRO of Southeast Raleigh / Garner at (919) 615-1179.

SERVPRO Takes Many Factors into Account When Creating Cleaning Goals in Raleigh

Fires in Raleigh and throughout the state of North Carolina differ significantly. No two fires or fire cleanups are alike. Our SERVPRO technicians create a plan for your unique situation, taking into account the type of fire and the extent of the damage. One component of cleanup to consider is deodorizing after a fire. Inevitably there is a malodor following a fire.

How Should Technicians Approach My Antique Furniture?
SERVPRO Assesses the Surface to Determine the Appropriate Cleaning Strategies

When dealing with fire and odor restoration in Raleigh, our technicians consider each piece of furniture according to surface, materials, and age. Cleanup after a fire is not cut and dry. Each surface has to be treated differently. There are different smoke residues, depending on the type of fire that requires other cleaning techniques. For instance, protein fires often leave a sticky opaque residue on surfaces that is more difficult to remove than dry soot.

What Are Some of the Common Factors That Determine Cleanability After a Fire?
    •    The type of material and surfaces that sustained fire damage.
    •    The specific amount of heat, oxygen, and moisture at the time of the fire.
    •    Ventilation and airflow for the impacted area.
    •    Types of smoke residues.

An important aspect to consider during fire restoration projects are the types of surfaces you are cleaning. The more porous the surface, the more the particles and odors penetrate, making the surface difficult to clean. Approaching this type of surface with a wet rag with most likely drive the particles into the furniture further. Older surfaces tend to be more challenging to clean, as well.

For assistance after a fire, contact SERVPRO of Southeast Raleigh / Garner at (919) 615-1179. We’re Faster to Any Size Disaster.

How Vulnerable Are Homes To Flood Damage?

9/23/2020 (Permalink)

A home You can trust that your home is in good hands with the experts at SERVPRO.

SERVPRO Provides Information Necessary to Prepare Homes against Flood Damage in Raleigh and Assists in Restoration after Incident.

Storms or hurricanes generally lead to destructive flooding in the areas they affect. However, the vulnerability of homes to such incidents may not be as uniform as you might think. SERVPRO plays a crucial role, whether in taking steps to minimize damage or restoring the affected areas in Raleigh homes.

Does the vulnerability of a specific home change over time?

The central aspect that determines the level of flood damage in your Raleigh home is the intensity of the flooding incident. However, secondary factors can also have some impact. For instance, the flooding can happen unexpectedly, or you might have some prior warning that there is a major storm heading your way. Your home might also be located in an area designated as a flood zone, so you have an idea that a flooding incident can happen at any time. Such prior knowledge can help you take some steps that minimize some vulnerabilities.

What vulnerabilities can be minimized by the actions you take?

  • Vulnerability to water intrusion 
  • Vulnerability to issues you can change by preparing for the incident
  • Vulnerability to issues that develop after the incident

Since one of the ways floods affect properties is by introducing water in unwanted areas, the actions you take to prevent such intrusion can determine the level of damage you have to deal with after an incident. Floodwater can intrude into your property because of: 

  • Improper landscaping 
  • Improperly sealing doors and windows 
  • Lack of helpful utilities such as sewage backflow valves

In cases where there is minimal rising groundwater, the interior of your house can be spared. However, water from a torrential downpour can still find a way inside if the landscaping does not direct water from gutters and downspouts away from the house. Another reason you may end up with damage inside the house is if there are gaps around openings such as doors and windows that allow driving rain to filter into the house. 

In cases involving significant groundwater, the pressure from floodwaters can cause storm drains and sewer lines to back up, driving raw sewage or contaminated water into your washing machines, sinks, bathtubs, toilets, and other utilities, leading to unnecessary decontamination and demolition work inside your house. Our SERVPRO technicians can evaluate your property and help highlight such weaknesses that elevate your home's vulnerability to flooding.

How can one prepare for an upcoming flooding incident?

Although you might feel helpless when you are notified that your home is in the path of an oncoming storm, you should not leave everything to fate. Some simple actions can help lower the likelihood of some of the damages caused by such incidents, including:

  • Turning off water and power at the mains
  • Relocating movable items to elevated sections of your property 
  • Checking whether electrical outlets and installations are above the expected water line

Such actions help for various reasons. For instance, pipes can burst during the storm, and if there is running water, it can flow into your house, worsening the situation. Damage to other utility lines, such as gas and electricity, can also cause problems. You can also save more items by limiting their contact with floodwater. Therefore, moving them to an elevated location helps limit the possibility of damage. Apart from individual contents, you can also elevate electrical outlets or installations such as furnaces to limit contact with groundwater.

Do actions taken after the flooding incident help?

Although responding to a flooding incident often involves reversing the damage that is already done, you can take some actions that prevent secondary damage. Our SERVPRO technicians can help with this by:

  • Locating all areas affected by moisture
  • Removing all traces of contaminants
  • Handling the restoration of vulnerable materials like hardwood floorboards

One of the issues that leads to unnecessary secondary damage is the failure to dry all areas affected by the floodwaters. Cavities in the wall or floor assemblies form perfect locations for moisture holdouts. Our SERVPRO technicians easily identify such areas using sophisticated equipment such as thermal cameras. We can then demolish the area or use specialized cavity drying equipment to get rid of the moisture. Removing porous materials is also one way we use to remove all traces of contamination from your property after a flooding incident.

Some of the materials in your house affected during the flooding incident might require specialized care to prevent permanent damage. For example, if you have a hardwood floor in your house, exposure to flood water can lead to swelling of the floorboards. With the right restoration approach, it is possible to reverse such swelling. Our technicians utilize methods such as setting up drying chambers over the wet floor to expedite and control the drying process. 

Although your home is vulnerable to flood damage, you can fight back. Call SERVPRO of Southeast Raleigh / Garner to help. You can reach us at (919) 615-1179. We're Faster To Any Size Disaster.

Can Homeowners Remove Soot from their Fire Damaged Walls?

9/17/2020 (Permalink)

Smoke and soot damage in foyer Soot damage is difficult to remove. SERVPRO is always on call to restore your home.

SERVPRO Determines Appropriate Cleaning Methods in Raleigh  

After going through a fire in your Raleigh home, you need to develop a restoration and cleanup plan. The major challenge with fires is that smoke residue and odors are different depending on the fire's cause and source of the smoke. In some cases, washing walls after a fire is efficient, and in other instances washing the walls causes smearing and creates a bigger mess than when you started. Our trained professionals test a small portion of the soiled area to determine the proper course of action. 

How Do I Know if I Should Repaint the Walls?

SERVPRO Helps Decide How to Restore Your Home Best 

When all else falls during your Raleigh fire damage restoration project, painting the walls can help solve your smoke residue and odor problems. It is critical to clean the walls, typically with dry cleaning methods, before painting. If not correctly addressed, fire damage may become visible. Before painting and after thoroughly cleaning the impacted area, our technicians use sealers to cover any lingering stains to ensure full coverage. 

Is There a Comparison of Wet and Dry Cleaning?

  • Dry cleaning (non-washable) uses brushes and a vacuum rather than water and liquid cleaner.
  • Wet cleaning (washable) uses water-based cleaning products and often rinses with water after cleaning.
  • Technicians determine appropriate cleaning methods depending on the type of residue.
  • Oil-based residues require a dry solvent cleaning agent for effective cleaning.
  • Both porous and nonporous surfaces may require either type of cleaning. 

Various cleaning methods, products, and techniques may be used during the cleanup and restoration process. Each fire situation is different, requiring a specialized cleaning plan. 

For 24/7 after a fire, contact SERVPRO of Southeast Raleigh / Garner at (919) 615-1179. We're Faster To Any Size Disaster.

What is the Fastest Way to Get Commercial Water Damage Restoration Services in Raleigh?

9/8/2020 (Permalink)

flooding in property SERVPRO of Southeast Raleigh / Garner at (919) 615-1179 stands ready to assist local properties in need of commercial water cleanup.

SERVPRO technicians are available around the clock to come to your Raleigh property to remove the water and return the property to its preloss condition

While it is frustrating to see that your Raleigh business needs water damage cleanup, the sooner it begins can lessen the number of items that need disposal. SERVPRO technicians can test the water and confirm if any harmful elements are present, as well as locate all areas that need extraction and drying through the use of their advanced moisture detection equipment.

How Do I Know What Kind of Commercial Water Cleanup I Need?
When calling for commercial water cleanup in your Raleigh business property, the SERVPRO technician asks questions about the nature of the water in the property, so the techs load the needed cleaning agents, disinfectants, extraction equipment, and other equipment. Using this one-on-one attention during the initial call allows the techs to bring everything required to successfully perform the mitigation, including sanitizing of surfaces and odor control applications. If furnishings are in harm's way within the structure, the technicians can remove them to a safe space during the restoration. Detailed notes of the process get made, including:
    •    Listing of any items that could not get restored, including photos
    •    Items that got packed out to another area
    •    Detailed report for all services rendered to assist with expediting any insurance claims filed for the business.

Preparing for Water Damage in the Future
It is stressful to deal with a sudden disaster in your business from fire, water, or other hazards. SERVPRO has a free app that allows business owners to notate access points for the building, the location of the water main, electrical panel, and other needed utilities for the SERVPRO team. Once the information gets filled out, you can summon the techs with a single push of the app in case something occurs within your property in the future, and you are prepared for it.

SERVPRO of Southeast Raleigh / Garner at (919) 615-1179 stands ready to assist local properties in need of commercial water cleanup. The techs have the equipment to remove any amount of water present and dry the property to get it returned to normal daily operations as fast as possible. Call us to set up the ERP Emergency READY Profile Plan for your business.

Is the Outside of my Property Ruined Because of Flash Flooding?

9/3/2020 (Permalink)

ligntning on night background; trees in foreground Flash flooding in common in Raleigh. Should water invade your home, call SERVPRO!

SERVPRO Emergency Restoration Teams are Available for Raleigh Residents with Flood Damage to the Interior and Exterior of their Homes

How does flash flooding affect the outside of a home?

When a Raleigh Residence is subjected to flash flooding, there is likely interior and exterior damage. Floodwaters can pick up contaminants before reaching your home, then being deposited in standing water throughout the structure. Exterior moisture can become problematic for a structure due to condensation. Condensation occurs when a wet structure reaches a dew point and can permeate interior wall cavities. Insulation in wall cavities can result in extended drying times due to a lack of airflow within the wall cavity. Failure to ventilate these spaces can cause mold issues or unpleasant odors that affect both the exterior and your property's interior. While exterior drying is time-consuming, it can often be more convenient for homeowners than perform demolition of the walls.

How can I prevent wet exterior walls from damaging my home?

The critical factor in flood damage restoration for your Raleigh home is airflow. Restrictive airflow due to insulation or materials can extend the overall drying time and restoration procedure. SERVPRO technicians can drill small holes in the bottom of exterior walls to allow air-movement within the cavity. Using a thermal hygrometer with a portable furnace and dehumidifier, we can prevent wet walls from reaching a dew point. Controlling the dew point is essential to avoiding costly condensation damage. These methods can be crucial in areas of the home with fittings, such as a kitchen area. Drying the cavity is possible using this equipment by allowing airflow and ventilation. Using a boroscope and a thermal imaging camera, our technicians can ensure that secondary issues from flooding will not affect your home later.

Ensuring that wall cavities remain dry is essential to overcoming a flooding emergency. Contact SERVPRO of Southeast Raleigh / Garner at (919) 615-1179.

More about Raleigh.

What Can I Expect from Restoration Services in my Raleigh Home?

8/25/2020 (Permalink)

Images cartoons of hurricane, fire, storm Raleigh Home and Business Owners Are Best Serviced by Calling SERVPRO for Water, Fire, Mold, Flooding, and Cleaning Help. We Beat the Elements!

No two disasters are the same, but our qualified professionals can help to overcome damaging effects with premier equipment, expertise, and fast response.

These days, restoration services involved much more than just cleaning up after a disaster strikes your Raleigh home or business. As a leading team in North Carolina, we have practical solutions for mitigation, restoration, reconstruction, and content management, including an active inventory of damaged goods. As a locally owned and operated facility, we care about the communities we serve and the people we can help through our experience and industry-leading equipment.

Water

There is no mistaking how common water loss incidents can be for Raleigh homes and commercial properties, especially when you consider the frequency of emergencies like broken pipes, malfunctioning appliances, clogged air conditioning condensers, or other unexpected situations that could arise. Preparedness for these situations is critical, and it allows our experienced professionals the opportunity to arrive within hours of the first notice of loss. Mitigation that begins quickly can effectively reduce costs and losses.

Repairs and Mitigation Solutions

Mitigation alone is one of the most effective practices that our SERVPRO team can begin for Garner and Zebulon homes. This phase of our recovery focuses exclusively on reducing the severity of loss through immediate actions such as water removal, surface cleaning, debris removal, and controlled demolition. The blending of general contracting with restoration services is made more efficient by our full roster of building trade professionals on staff.

How Can My Home Get Dry?

As with all water loss situations, we must focus most on the solutions necessary to dry your Raleigh property thoroughly. Often this begins with identifying the migration of water throughout the house, and this is usually completed with surface moisture meters, probing moisture detectors, and thermal imagery. Identifying damp pockets can help our responding technicians better place drying equipment such as: 

  • Air Movers
  • Dehumidifiers
  • Drying Mats
  • Positive Pressure Systems 

Storm

The positioning of our state leaves much of the greater Raleigh area, including areas like Knightdale and Garner, vulnerable to powerful storm systems passing through the region. Hurricanes can be among the worst of these conditions, but tropical storms, windstorms, and even torrential rain can also be destructive under the right circumstances. How our team responds to these emergencies can make the difference in the overall damage that your property experiences.

Construction Solutions and Repairs

Though flooding can often be a concern with your Raleigh home or business's structural breaches, much of this threat cannot be addressed until vulnerabilities in the structure have been resolved. Emergency services often get conducted by our general contractors, primarily because these efforts often hinge on sealing up openings created by storm losses or other compromising conditions. Some of the immediate construction solutions that we can implement upon arrival include:

  • Roof Tarping
  • Temporary Fencing
  • Tree Removal
  • Board Up 

Water Removal After Flooding

With the primary structural concerns addressed, we can turn our attention to standing water and other flood effects spreading throughout the property. The best methods of protecting your Raleigh home or business rely most on our effective extraction solutions to eliminate standing water concerns. While many tools can be used in this effort, we often rely most on submersible pumps, wet vacuums, trash pumps, and other water removal tools.

Fire

We pay close attention to the fire damaging events in Raleigh and the surrounding areas that we also serve for active emergencies. Because of our status as a preferred vendor with many local and major insurance providers, our knowledge of current fire loss situations and progress can help us mobilize our technicians and equipment more efficiently even before we have been notified. Because fire losses are a common threat to area properties, we keep our technicians and equipment readily available to roll out fast in emergencies.

Debris Removal and Content Management

We can offer many emergency services, but debris removal and content management are among the most important. Remnants of burned construction materials and partially combusted contents can make conditions like odors, smoke, soot, and other threats more concentrated. Content management focuses on protecting your personal belongings that have become exposed to fire loss effects. Our pack-out process moves your possessions to our nearby facility for inspection and recovery. Some of the actions taken with your items in our care include:

  • Focused Surface Cleaning
  • Deodorization
  • Drying
  • Safe Storage

How Can My Home Get Cleaned After a Fire Loss?

Between surface cleaning for oily residues and other coatings on the walls and floors of your Raleigh home to air quality control for circulating contaminants and soot particles, cleaning your home is one of the most critical efforts that our fire restoration technicians can undertake after an emergency. We have multiple potent cleaning products, practices, and equipment to make this phase efficient and effective.

Commercial

In our region, many businesses become victims of water losses, fire losses, and mold growth. As challenging as any of these individual losses might be, and efficient and fast response amid the crisis can help keep your doors open. It is estimated that nearly half of business is damaged from disasters never reopen. Because there are so many quality commercial properties here in Raleigh, we strive to meet our customers' priorities and demands to keep their business going, however we can.

What is a Large Loss Recovery Team?

Because many of the commercial properties throughout Raleigh and Garner are several thousand square feet in size, a single team is often not enough to overcome the substantial loss incident we encounter. As a large loss recovery team, we pool our resources with other sister franchises in our network to ensure that we have the necessary personnel, equipment, and experience to address even the most considerable loss incidents that our area can endure.

Safe and Sanitary Environments in Your Business

Premier cleaning services can mean both the restoration and renewal of your Raleigh business as needed. More recently, it has filled a necessary void in safe and sanitary operations for your facility. Certified: SERVPRO Cleaned is our defensive cleaning program designed to showcase the top products, practices, and equipment to create an ongoing safe environment for your staff and customers.

Disasters can strike anytime, so you need a team that can respond quickly in an emergency. Call our SERVPRO of Southeast Raleigh / Garner team today at (919) 615-1179.

Why Does the Raleigh Break Room Still Smell So Bad After a Fire?

8/23/2020 (Permalink)

smoke coming from a brick office and fire and smoke coming from a brick office on fire The effects of fire damage can linger in your office if not properly taken care of. Contact SERVPRO for remediation.

SERVPRO Technicians Know that Some of Smelliest Residues are Hard to Remove and Create Big Odors in Your Raleigh Property Until Neutralized

It is convenient to pop lunch or a snack into a microwave oven at work; however, sometimes, a simple push of a button can go wrong. By design, microwaves contain a fire if you unplug the unit and leave the door closed. A colossal mistake happens when the oven door gets opened, and the rush of oxygen feeds the flames. This single misstep can blast smoky, oily residues all over the area. There are four main reasons a microwave can catch on fire:   

  • A short within the power supply
  • A power surge causes the oven to turn on when it is unattended
  • A defect in the design causes the oven to overheat  
  • Overcooking foods until oils or packaging ignites

What is the Best Way to Cover Up Commercial Fire Odor Damage?

In the aftermath of a breakroom fire in your Raleigh business, the fire odor, damage, and other issues cannot diminish with time. In fact, the longer that you wait to bring in professional mitigation by SERVPRO for the odorous particulate within the building, the more it can spread.

Soot particles can be both airborne and embedded within porous surfaces, including the paint on the walls and carpet. Time-release air fresheners and cover-up sprays are not powerful enough to combat the scent of smoke. SERVPRO techs have multiple methods for administering odor control to handle both airborne and embedded particulate. Through the use of professional equipment such as thermal foggers and hydroxyl generators, the techs can neutralize odors at the molecular level, never to return.

No one wants to be around commercial fire odor, damage, and other aftermaths post-fire. Call SERVPRO of Southeast Raleigh / Garner at (919) 615-1179 for the fast, thorough restoration of your property and contents.

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The Recent Storm Caused Severe Damage in My Property. How Do I Conduct Flood Damage Restoration?

8/11/2020 (Permalink)

Lightning storm over a home Our storm damage technicians have the equipment and experience to restore your home to pre-damage condition.

Talk to SERVPRO Technicians to Mitigate the Flood Damage in Your Raleigh Home.

Flooding can pose health hazards to the residents of a home and lead to costly destruction if you delay the restoration process. After a storm causes a flood in your home, seek help from restoration experts to avoid additional damage in your Raleigh property.

Why should I hire SERVPRO technicians?

We have a team of competent technicians who have mastered cutting edge restoration techniques that can mitigate the storm flood damage in your Raleigh home. We use advanced equipment and tools to restore houses after flood damage. The equipment also enables our technician to speed up the flood damage mitigation and restoration process.

How do professional restorers ensure the property is safe?

Before beginning the restoration process, we check if there are hazards like sunken ceilings and live electricity lines in the affected property. Our crew chief also assesses the property and determines which work activities should take place. Our technicians observe the property for structural damage to determine if it is safe to enter. We check areas such as:

Walls and floors

Basement

Electrical systems

Furnishings and carpets

Should I contact an electrician?

When homes flood, we recommend that the homeowners avoid the flooded area since it poses an electrical danger. It is essential to turn off the main power supply and avoid getting into contact with the floodwater. Contacting an electrician is also advisable. The professional can examine if the flooding has affected your electrical system.

How do you speed up the drying process?

Drying a home is a critical step during the restoration process. Since there is no electricity supply in your property, our experts can use portable generators to power water extraction and drying equipment. We can use electric submersible pumps to extract water from your house. If the floodwater contains dirt and debris, we can use a self-priming trash pump because it can pass solids like leaves, sand, and dead plants. It extracts excess water from the home, leaving only moisture, which we remove using air moving and dehumidifying equipment.

We can also dry the affected areas using portable electric heaters. These devices expedite the drying process, particularly of wooden materials. Nevertheless, heating some materials directly can ruin them. Therefore, our technicians use sandbags to prevent the heat from destroying the surfaces and materials we are drying. 

Flood damage can lead to costly repairs if not handled on time. Talk to SERVPRO of Southeast Raleigh / Garner at (919) 615-1179 to restore your flood-damaged property. We’re Faster to Any Size Disaster. 


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What Should I Do If My Garner Wallpaper Gets Wet After a Water Leak?

8/5/2020 (Permalink)

Water damage in home If you ever suspect that your wallpaper has gotten wet after a pipe in your house leaked, call SERVPRO of Southeast Raleigh / Garner.

For Water Mitigation Services After One of Your Pipes Leak Inside Your Garner Home Call SERVPRO

Whenever a pipe breaks inside your house in Garner, moisture can starts to flow at the source, and then it can follow gravity and your walls and floors to travel to other places. Once H2O starts to build up on your flooring, it can then begin to soak into your drywall and other wall coverings from the bottom up.

How can you remove moisture from my walls?

During water mitigation efforts in Garner, our SERVPRO technicians work towards removing moisture as quickly as possible so that we can save your building materials and contents. If your drywall or other wall coverings get wet, they could lose their structural integrity and have to be replaced. But, if we can dry out your walls quickly enough, we can prevent secondary issues such as mold growth from occurring.

Is it possible to dry out and save my wallpaper?

    •    Wallpaper Construction- Wallpaper can be semi-porous or non-porous and constructed from vinyl, paper, linen, or cloth, although vinyl is the most common.
    •    Initial Inspection- Paper and cloth wallpaper can retain moisture, but the actual moisture content can be difficult to determine because the material is so thin. A non-penetrating moisture meter can be used to tell which portions of the wall got wet behind the wallpaper.
    •    Restorability- Wallpaper can be restored in most situations if it is exposed to category one or two water. If wallpaper contacts category three or black water such as moisture coming from the ground or a sewage line, it cannot be restored because of the substrate to which the material is applied.
    •    Drying Procedures- The best way to dry out wallpaper is to dry the wall it is attached to from behind by removing the baseboard and drilling holes into the drywall. We can then use an injection drying system to pump air into your wall cavities.

If you ever suspect that your wallpaper has gotten wet after a pipe in your house leaked, call SERVPRO of Southeast Raleigh / Garner at (919) 615-1179 24/7.

Why Do You Need Professional Fire and Odor Restoration?

7/30/2020 (Permalink)

heavy smoke and soot on walls and ceiling after hoiuse fire. No matter the size, fire damage produces smoke and soot odors. SERVPRO knows how to remove these odors.

SERVPRO Fire and Odor Restoration Helps Raleigh Homes Smell Good Once More

Raleigh homeowners hope that they will never be the victim of a house blaze. And we certainly hope that a fire will not happen to you, either. However, no matter how attentive you are, sometimes a disaster occurs anyway, and this is where SERVPRO can help.

Raleigh homeowners who need fire and odor restoration services are often particularly concerned about the leftover smoky scent. It is natural to be worried about smoke smells – smoke has a distinctive aroma that is pervasive and hard to remove.

Why are smoke smells so pervasive?

Smoke smells are hard to eliminate because of the way smoke particles interact with nearby surfaces. Smoke particles are tiny – some may even be smaller than certain bacteria! Because smoke particles are little, it is easy for them to slip inside other materials and set up residence there.

Once smoke molecules penetrate other materials, it is tough to get the smell out. In the case of soot, the particles may also contain harmful chemicals.

Which materials smell worst after smoke damage?

Porous materials and materials that absorb smells readily are particularly susceptible to bad odors after a fire. Such materials include

  • Clothes
  • Upholstery
  • Fabric and drapes
  • Certain kinds of plastics
  • Wood and plaster used in building materials

Can I do anything to help with odor restoration?

There is lots of information out there about how to handle smoke odors. Suggestions include:

  • Airing out your home
  • Cleaning all upholstery and fabric
  • Throwing away anything that is smoke damaged
  • Mopping hardwood floors
  • Getting your carpets professionally cleaned 

SERVPRO understands the urge to clean up your home as quickly as possible, especially if it smells terrible. However, we recommend waiting until you have talked to one of our professional cleanup crews before deciding which actions to take.

Why do I need a professional cleanup crew?

SERVPRO recommends all local householders should call in a professional fire and odor remediation crew after a fire in Raleigh. We train our teams in the latest fire and odor restoration procedures. We equip our teams with extensive knowledge and all the necessary equipment to get better results than if you attempt to DIY everything.

Our teams assess every aspect of your home. Our assessment includes the structure itself and all the contents, including furniture, drapes, and even clothes and books. We train our teams to look at the extent of the damage and decide on the best course of action. When you work with us, you augment your chances of recovering essential items instead of throwing them away.

We also recommend calling in the professionals, so you do not put yourself in any danger. As we discussed earlier, soot particles can contain damaging chemicals. There are also health hazards associated with structural damage to your home, leftover water from firefighting efforts, and even hidden mold growth due to remaining damp patches.

What can SERVPRO of Southeast Raleigh / Gardner do to help with odor removal?

Working with a professional team is the safest and most effective option for odor removal. We equip our technicians with a full range of equipment designed for battling odors and leaving your home smelling fresh.

Our visit begins with a professional assessment of your property and a comprehensive restoration plan designed to get your home livable again. We begin by removing leftover moisture from fire hoses or any other water. We have a range of extractors for this purpose, ranging from small wand extractors to powerful truck-mounted pumps. We take care of any immediate structural hazards such as broken windows or damaged masonry, to ensure the work area is entirely safe.

Once we have a blueprint in place, we set to work cleaning the surfaces in your home. Our cleaning methods range from spot cleaning and soaking to dry brushing and abrasion. Our teams know the best process for each material and level of smoke damage, so you can rest assured we always use the right method for the job at hand.

We do not stop when your home looks clean – we also carry out deodorization to ensure it smells fresh. We have many deodorizing techniques at our disposal. These include thermal fogging, odor-absorbing beads, air scrubbers, and even air movers and fans.

Because fighting odors is an essential part of our fire restoration work, you can rest assured that you will not be left struggling with unwanted smells that remind you of the fire. We understand that smoky aroma can be very upsetting to homeowners after a fire, so we include deodorization in our fire restoration efforts.

If you are concerned about lingering smoke smells after a fire, give SERVPRO of Southeast Raleigh / Gardner a call at (919) 615-1179.

My First Floor Apartment in Raleigh Is Swamped With Stormwater – Can A Professional Restoration Company Help?

7/26/2020 (Permalink)

laundry room that is flooded with water Removing the water after a storm is only part of the restoration process. Contact SERVPRO for storm damage remediation for your apartment.

SERVPRO of Raleigh Understands Storm Damage and the Flooding it Can Cause – Our Expert Crews Will Return Your Apartment to Pre-loss Condition as Quickly as Possible

Strong winds and heavy rains sweep through North Carolina during storm season, creating havoc. Flooding is a significant part of the damage in Raleigh these storms impact. 

What is the process of removing flood water from my apartment?

 Calling a professional stormwater removal service in Raleigh is the first step. The longer you wait, the more secondary damage is done to your apartment. If you live in a first-floor apartment, the storm damage may have spread throughout the entire home. Our Institute of Inspection Cleaning and Restoration Certification (IICRC) certified technicians are storm damage specialists. They understand the unique cleaning and restoration process that comes with water intrusions from bad weather. Your crew will:

  • Scope out the situation and put together a plan for water removal, repairs, cleaning, drying, and restoration.
  • Muck out and clear away debris using PPE equipment.
  • Extract standing water with powerful truck-mounted or portable pumps.
  • Dry out the apartment with heavy duty air driers and humidifiers.
  • Remove the contents to our warehouse for cleaning if required.
  • Repair or replace any structural damage.
  • Clean, restore, and repair the contents of the home.
  • Restore or replace carpeting or flooring.
  • Deodorize and sanitize

  We’re Faster To Any Size Disaster

SERVPRO understands disaster can strike any time. As North Carolina residents, we also grasp how much damage storms can cause to our area. That’s why we are committed to quality stormwater removal services 24/7. We answer your call for help day or night and holidays too. 

 Contact SERVPRO of Southeast Raleigh / Garner at (919) 615-1179 for water restoration services that leave your home, “Like it never even happened.”

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What is the Best Way to Handle Smoke and Fire Damage Odors in Raleigh?

7/25/2020 (Permalink)

Close-up shot of fire Call SERVPRO of Southeast Raleigh / Garner at (919) 615-1179 when you need us to address fire damage, smoke, and odors within your home.

Hiring Trained Technicians Ensures Your Raleigh Interior is Free of Fire Damage, Odors, and Smoke

A house fire is one of the worst incidents you could experience. You may ask yourself how to proceed and whether or not you can restore your Raleigh home to preloss condition. We want you to know that SERVPRO is there when you need us with a Green Fleet stocked up with the latest tools and products to make it “Like it never even happened.”

Why Should I Call Professionals to Handle the Fire Damage?

Several factors determine the manner that smoke affects your interior after a fire. The way that SERVPRO approaches fire damage, odors, and smoke in your Raleigh home include:

•    The size of the blaze – A bigger fire will put out more smoke, meaning that the odors left behind will be more intense and pervasive.
•    The length of exposure – The longer your interior is exposed to smoke and soot particles, the deeper the odorous elements embed themselves into your building materials and belongings. When left too long, the acidity of the smoke residue becomes corrosive.
•    The types of materials burned – When various materials burn, they will emit different odors. Some of these soot residues are easier to remove, yet others are difficult to clean without the right products and methods.

SERVPRO removes area rugs, window treatments, blankets, pillows, and other materials for proper cleaning. All windows get washed along with window shades and any affected screens. Every solid surface is also wiped down while using dry or wet cleaning methods depending on the type of residue present. Our technicians will spot test various areas to determine the right way to proceed to preserve as many of your interior belongings and materials possible.

Call SERVPRO of Southeast Raleigh / Garner at (919) 615-1179 when you need us to address fire damage, smoke, and odors within your home. We’re Faster to Any Size Disaster and available for emergency services 24/7!

What Can Fire Damage Do to My Home After Cleanup?

7/17/2020 (Permalink)

insurance certificate for fire damage SERVPRO coordinates with insurance claims to simplify the process while mitigating the fire damage in a Raleigh residence.

SERVPRO Saves Homes with Fire Debris Removal in Raleigh

Home structure fires, whether they occur in kitchens, living areas, attics, or garages, can create significant amounts of debris with surprising swiftness. Fires can spread in as little as 30 seconds to one minute, leaving Raleigh homeowners with a limited time frame to safely douse a small fire before it creates extreme damages.

If your Raleigh home requires fire debris removal to restore it to a preloss state, SERVPRO is ready to assist you with commercial-grade tools, training, and cleaning solutions. On top of that, you can expect service 24 hours a day, seven days a week.

What Should I Do and What Should I Avoid in an Emergency Situation?

  • Avoid washing walls, furniture, or floors on your own. Consumer-grade cleaners are not designed to take on fire damage, and it is possible to damage your belongings further unintentionally.
  • Keep movement in the home to a minimum to reduce the spread of soot and residues throughout the property.
  • Do not operate fire-damaged electronics and appliances until they have been cleaned and determined safe for use.
  • Cover air registers with cheesecloth to prevent the spread of residues and odors throughout your home’s ventilation system.

What Does SERVPRO Consider When Handling Home Fire Damage?

SERVPRO technicians take a variety of factors into account when removing soot and debris, including:

  • Whether surfaces are porous or nonporous
  • The degree to which smoke residues have penetrated or stained surfaces
  • Whether soot residues have turned acidic from moisture exposure
  • The presence of water damage from fire suppression

Debris is handled with care and carefully documented to bolster your proof of loss claim.

SERVPRO of Southeast Raleigh / Garner can ensure that your home looks, “Like it never even happened.” Call (919) 615-1179 for rapid-response disaster mitigation service within hours.

What is the Best Way to Clean a Toilet Backup in My Business?

7/8/2020 (Permalink)

ceiling tiles damaged by water Having issues on reopening your business after water damaged closed you down. Call SERVPRO of Raleigh to mitigate your problems.

Water that has sewage in it creates a hazardous environment for your customers and employees, SERVPRO can restore and sanitize your Raleigh commercial property

A water loss in your Raleigh business carries dangers such as slip and fall accidents, which have the potential to injure both customers and employees. That is why it is a good idea to section off a loss area or, in some cases, close operations for a limited time during cleanup. That is never more important than when sewage is part of the issue. This type of water requires handling as a biohazard and can be dangerous to aspirate or come into contact with, that is why it is essential to outsource the restoration job to a professional mitigation company.

What are Common Losses Found During Commercial Water Cleanup?

When a Raleigh business requires commercial water cleanup, SERVPRO techs keep three things in the highest priority:  

  • Safety for all
  • Minimizing loss for the property owner (content and structure)
  • Prepping the business for reopening as rapidly as possible

The techs move stock and items such as furnishings or stock that have the potential to get affected by elevated humidity levels or sewage-tainted water to another area of the property or a secure place until the premises gets cleaned and sanitized. Any structural materials that absorb water tend to be a loss and get removed, such as:

  • Sheetrock that wicked contaminated water
  • Seepage under tile flooring or glue-down carpet causing it to lose adhesion
  • Cardboard boxes and files on the floor in the loss area

How Does the Cleanup Process Work?

Once SERVPRO techs arrive on-site, SERVPRO techs get to work immediately, extracting the water and defining the loss area that requires cleaning. Because handing water with sewage can be hazardous, the techs wear protective clothing for safety. After drying, the premises get cleaned using professional cleaning agents to neutralize any remaining bacteria or pathogenic elements as needed, leaving the property ready for servicing customers again.

SERVPRO of Southeast Raleigh / Garner at (919) 615-1179 has certified techs that bring the latest equipment and use advanced methods to perform commercial water cleanup safely and get your business reopened quickly. Certified SERVPRO Cleaned.

Can My Drapes Be Saved From Water Damage In Raleigh?

6/28/2020 (Permalink)

water damage in home You may think there is no restoring your drapes, but that isn't always the case.

SERVPRO Uses Professional Techniques to Clean and Restores Drapery in Raleigh Homes

If your Raleigh home has experienced water intrusion that has damaged your drapes, SERVPRO can help. We not only clean and restore your home's structure but the contents as well.

Does the fabric type matter?

Our staff of the Institute of Inspection Cleaning and Restoration Certification (IICRC) trained technicians are experts at what they do. If you have water damage to your drapes in your Raleigh residence, the first step is inspecting them. Different types of fabrics require different cleaning methods. Some things you need to keep in mind:

• Cleaning may harm old, fragile drapes
• Newer curtains, 1 – 2 years old, tend to clean well
• Sunlight and moisture from time may have caused damage

Keeping Your Drapes Hanging Around

If possible, SERVPRO will clean your drapes to their former state. Once the pretests and inspections take place, then the method of cleaning gets determined. All drapery goes through some necessary cleaning before more in-depth cleaning gets done. It includes:

• Dry brushing with a dry brush sponge
• Vacuuming – can remove up to 79% soil

There are two types of cleaning for drapery. Both usually take place while the drapes are hanging but may be removed from fixtures if needed.

• Machine Dry Cleaning
• Hot Water Extraction

The most common onsite method of cleaning drapes is the machine dry cleaning. If water damage has occurred and your drapery is wet, this method will not get used. Even if they are dry, it doesn't get used if they are heavily soiled. The hot water extraction process is similar to the dry-cleaning process but uses solvents and detergents mixed with hot water.

You may think there is no restoring your drapes, but that isn't always the case. Contact SERVPRO of Southeast Raleigh / Garner at (919) 615-1179 for quality water damage service that is Faster to Any Size Disaster.

Can My Hardwood Floors Be Saved After Water Damage in Raleigh?

6/28/2020 (Permalink)

water damaged and wet hardwood flooring Regardless of the type of flooring that was affected, team SERVPRO can help. Contact our technicians for service after water damage.

Prepare to Be Pleasantly Surprised -- SERVPRO Has Solid Strategies to Return Water Damaged Hardwood and Other Flooring to Pre-Loss Condition in Raleigh

Maybe because it is so beautiful, gleaming and golden, Raleigh homeowners experience much stress and worry when hardwood floors suffer water damage. The reality is most hardwood floors are relatively resilient when rainwater from an open window floods over it or a pipe in a nearby wall bursts. The key is responding quickly, and consulting with experts before assuming the worst has passed.

Why Do I Need a Professional Assessment if I Mopped Up the Water?

Hardwood floors are made up of hundreds to thousands of interrelated parts, the joints between planks or strips permitting the water damage in your Raleigh home to percolate between and into the subfloor. Throwing down towels or using a wet vacuum helps deal with the standing water, but you have no real grasp of how much moisture migrated. Avail yourself of professional water migration detection and moisture level metering to avoid secondary damage:

  • Swelling and weakening of subfloors
  • Warping of the hardwood layer as it wicks up moisture from wet subfloors -- cupping, crowning, or buckling can occur days later
  • Ceiling damage beneath the floor
  • Mold growth and damage 

How Can the Water that Drained Through Be Removed?

SERVPRO Water Damage Restoration Technicians (WRT) use sensitive detection and measuring tools to locate water and excess moisture, and then use state-of-the-art equipment to remove it. One efficient way is to apply floor mats flat on the affected areas, and then attach hoses to a powerful extractor. The operation of this negative air pressure system suctions the water from all floor layers. We monitor the process, later adding air movers and dehumidifiers in the room or below to return your floor to its normal moisture readings.

The skilled and dedicated crews from SERVPRO of Southeast Raleigh / Garner are well trained and equipped to restore your treasured but waterlogged hardwood floors. Call us at (919) 615-1179 as soon as you note the damage, and we will make it “Like it never even happened.”


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Is Hiring a Fire Damage Cleanup Company Always Needed for my Raleigh Home?

6/24/2020 (Permalink)

fire damaged foyer Smoke and soot travel beyond the fire. SERVPRO can remediate the damage and make it, "Like it never even happened."

Training and Experience Is Why SERVPRO Calls a Halt to Fire Damage that Continues to Deteriorate Raleigh Homes and Contents 

Raleigh homeowners who quickly douse a fire caused by a candle too near a curtain or mischievous children with matches often believe they have dodged a significant crisis. Your home is not in ashes, so no harm, correct? Unfortunately, the smoke and soot created by even a brief fire can infiltrate all spaces in your residence, perhaps not immediately noticeable, but making itself known later with persistent odors and discolored surfaces. 

Should I Get a Small Fire Checked Out? 

Something as innocuous as an operating HVAC system can spread smoke and soot far from the fire ignition site in Raleigh. The residues created during combustion are chemically different from the fuel, toxic and corrosive, capable of eroding porous materials like drywall, tarnishing metals, and sending odor-bearing particles to every corner and crevice. Soot, the incompletely combusted materials burned, is the carrier of malodors, but it is a mist of tiny bits nearly impossible for a non-professional to eradicate. 

Will Asking for an Assessment Result in Unnecessary Expense and Disruption? 

Find a fire damage recovery company that clearly communicates, acts with integrity, and works with your insurance company. Follow this advice, and you realize why SERVPRO is the answer. We live and work in this community and strive to deliver exemplary fire damage recovery results determined by the circumstances of each scenario. Expect us to assess accurately and to offer a practical plan for eradicating residues and odors. Many companies claim no job is beyond their capabilities nor too insignificant for their attention. We mean what we say. Our goal is to make it “Like it never even happened” for every customer. 

When you must place your trust with experts in the fire damage mitigation and remediation field, call SERVPRO of Southeast Raleigh / Garner. Contact us at (919) 615-1179 to set up a post-fire assessment to limit long term harm. 

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How Quickly Can SERVPRO Restore My Water-Damaged Raleigh Bar?

6/23/2020 (Permalink)

"24/7 Service" Don't let your Raleigh Bar be shut down due to water damage. Call the professionals at SERVPRO today for remediation assistance.

With how quickly water damages can spread throughout your damaged property, our professionals can restore your bar after standing water and saturation concerns. 

Water losses can be a threatening situation for your Raleigh bar, especially when this damage overtakes the establishment's high traffic areas. Because We're Faster To Any Size Disaster, our SERVPRO professionals can mobilize quickly when disasters strike so that there is little delay in getting vital mitigation started in the building.

Because water damage in Raleigh bars like yours can spread quickly and affect many surfaces and contents, our team works to provide adequate recovery options like efficient extraction. These actions that get taken as soon as our professionals reach the building so that fewer materials can become irreparably damaged my migrating loss effects.

Why Is Extraction So Important After a Loss? 

Many surfaces and materials can become damaged by standing water and saturation when water losses occur. Addressing standing water can noticeably reduce penetration and saturation of exposed materials. Because many of the elements throughout the barroom are wooden, it is vital to clear standing water from the surface before these porous compositions can absorb the migrating damages. Many of the potentially damaged items and areas of your bar include:

  • Stools
  • Booths
  • Tables
  • Wood Flooring
  • Dance Floors

Is It Possible to Stay Open Through Restoration? 

It is our business to get you back in business after a loss incident. When we can contain the migrating water effects to specific areas of the structure, it is sometimes possible to restore the damages without needing to shut your doors. With working during the day on your nighttime establishment, we can get your building dried and ready for its average volume of thirsty patrons.

With so many areas that could become damaged by standing or migrating water, our SERVPRO of Southeast Raleigh / Garner team can help with efficient drying and recovery solutions. Give us a call anytime at (919) 615-1179.

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Tips for Smokers for Preventing a Home Fire

5/26/2020 (Permalink)

hand holding a cigarette When your home is damaged by a fire, be sure to call our team of fire restoration experts.

Even though there are less cigarette smokers in recent times, there are still many home fires caused by a cigarette fire. These fires also among the most harmful, perhaps because many start after a person has fallen asleep. Like many fires, this type can be avoided with some common sense precautions. A person should never smoke in bed. Mixing heavy drinking and smoking in the home is a dangerous combination. Throwing partially extinguished cigarettes into the trash or yard can lead to a fire just a few hours later. Young adults who smoke in the home may not be as careful as older adults so they should be watched carefully and educated on what to watch out for.

The Dangers of an Ashtray Fire
Even the conscientious use of an ashtray does not rule out a cigarette fire. The following habits should be avoided at all times:

  • Throwing warm ashes in the trash
  • Leaving the home if hot ashes are still smoldering
  • Placing an ashtray near an open window
  • Taking an ashtray into a bedroom
  • Leaving a lit cigarette unattended

A worst-case scenario is when a fire starts after everyone is asleep. For this reason, all homes should be equipped with working fire alarms.
The Benefits of Professional Fire Cleanup
After a home fire in Raleigh, NC many challenges exist during the cleanup process. A qualified fire repair and recovery team has all the resources needed to return a home to its pre-fire condition. Highly-trained technicians know how to remove the damage caused by soot and smoke. They have the equipment to permanently remove odors so there is not a trace of that persistent smoke smell. Many common remedies for odor removal only hide the odor; eventually though, the smell will return. Hiring a company that follows the best practices of the cleaning and restoration industry makes sure the odor is identified and eliminated from the home over time.

The Importance of A Strong Roof

5/11/2020 (Permalink)

A weak roof puts your home in danger of being damaged by a storm.

The smallest chink in the armor can allow water to come through and enter the attic and the rest of your house. A strong roof system forms an impermeable barrier over your Raleigh home, and repels heavy rains, ice and snow. A new roof should be able to withstand high winds and the effects of a hail storm. An older roof should be maintained on a regular basis. A timely roof repair keeps the barrier over your home strong, whether it is replacing damaged shingles or redoing the metal flashing along edges.

Roof Upkeep
A regular roof inspection is one key to a strong roof. A good idea is to schedule one at least once a year. You can do this yourself, but a professional inspection has the following benefits:

  1. It keeps you off the roof
  2. It is conducted by a person knowledgeable about roof repair
  3. It identifies roof damage
  4. It finds small problems before they become big problems
  5. It can help extend the lifespan of your roof

If water does enter your home, it can soak insulation and damage walls, ceilings and flooring. Calling in a qualified storm remediation company can treat water damage and prevent additional harm to your home, such as mold growth.

Home Upkeep
A strong roof is the centerpiece of protecting your home from a big storm, but it is not the only area to watch out for. While a timely roof repair is critical, so too are other preparations. Windows should be sealed watertight to keep out blowing rain and to limit wind damage. Doors should have weather seals to prevent water seepage. Cracks and tears in siding and foundations should be fixed to repel water. A comprehensive approach to limit storm damage increases your safety and protects your property.

What To Know About Flooding and Your Home

5/4/2020 (Permalink)

tile flooring with standing water showing the harm that flood waters bring to your home Flood waters in your home may require a team of restoration experts to mitigate.

When your Raleigh, home experiences flooding you may notice that some of the materials that comprise your home end up damaged.

Whether you have swelling wood, soggy carpeting or damp drywall, a local restoration service may be able to help. Here’s what you may want to know about what happens when these three materials suffer flood damage.

1. Wet Drywall
When drywall gets wet due to a broken supply line or other water damage it may seem to be extremely difficult to restore. This material soaks in water and can become soggy. Fortunately, your restoration service may be able to perform a flood cut rather than ripping out whole panels. Your restoration crew will count out the drywall about 12 inches above where the flooding stopped and replace only this portion. They can then paint over the flood cut so that it looks as though the damage never occurred.

2. Wet Wood
After water damage your home you may experience swelling wood. If this problem is caught soon enough this wood can be dried before it begins to warp and cause structural problems. If possible the wood may be temporarily removed so it can be properly dried.

3. Wet Carpeting
Another item your restoration service can restore after a water pipe repair, is wet carpeting. The exact nature of the restoration may depend on the size and type of the leak. For example rugs can be laundered but for wall to wall carpet, cleaning machines may be required. In many cases it may be possible to use a machine to pull the water out of the carpet, and then perform a carpet washing with appropriate cleaners to ensure no lingering issues such as bacteria or mold. In extreme cases or in the event of black water damage, the carpet may need to be replaced.

Remember, if your home has damp drywall, swelling wood or soggy carpeting it’s important to contact a restoration service to help with repairs as quickly as possible. Quick repairs can help you avoid long term damage in your home, while professional restoration can have your home looking “Like it never even happened.”

How to Maintain Your Smoke Alarm

5/4/2020 (Permalink)

building that has suffered severe fire damage and is in need of massive restoration Fire alarms can help you get out safely!

A smoke alarm is an important device that should be present in every Raleigh, NC home.

If the fire is small, an alarm may be able to notify you in time to prevent the flames from spreading and causing severe damage. In cases of larger fires, it can allow you to leave the building safely and prevent harm to you and your family.

Types of Alarms
When it comes to your smoke alarm, there are a few different types that you could have. These include:

  • Traditional battery-powered alarms
  • Lithium battery-powered alarms
  • Hard-wired alarms

Hard-wired alarms are connected to your home’s electrical system which can make them a more reliable choice. They also use back-up batteries, so the alarm will still sound if the power is out. Along with different power sources, alarms also come in photoelectric and ionization varieties that detect smoke in different ways. You can also purchase a dual-sensor smoke detector that uses both of these technologies.

Alarm Maintenance
Because it is essential to have a working smoke alarm in the event of an emergency, you should always keep your alarm well-maintained. This includes keeping it free of dust and debris that can affect the accuracy of the detector. You should also test the batteries at least once each month. With a traditional battery-powered alarm, you will need to change the batteries once or twice a year. A lithium battery is designed to last throughout the life of the device and will not need to be replaced.

While an alarm can help you limit the amount of fire damage that occurs in your home, you may still need to have repairs done after a fire has happened. If this is the case, you can hire a fire remediation company to return your home to normal. They can clean and remove soot and smoke damage, repair and rebuild any affected areas and restore many of your damaged belongings.

4 Ways to Prepare Your Business Before a Storm

5/4/2020 (Permalink)

flooded area with sand bags up to prevent commercial damage to local businesses Is your business prepared for the next storm?

If you are expecting a storm in Raleigh, NC then you should take steps to prepare your business.

If flood water enters the building, it can cause a lot of damage that will take time and money to repair. The following are a few ways that you can limit the effect that severe weather has on your business.

1. Make Building Repairs
If your building is already in bad shape, then water damage is more likely to have an impact. You should have an inspection to look for anything that may need some work. The areas around doors and windows, in particular, can deteriorate more quickly than others, so these should be checked thoroughly. Leaky areas will need to be repaired as well.

2. Back Up Data
It is likely that you keep important information on your computers. During a storm, flood water can accumulate on lower floors and can damage electronics and equipment. To reduce the risk of losing data, you should use cloud storage or an external drive to create backups of your files.

3. Move Furniture and Electronics
Because the water rises from the ground, the lower floors in a flooded building will experience the highest levels of damage. While this is not necessarily comforting when your business is affected, there is a silver lining. Moving belongings to higher floors can help prevent them from coming into contact with the contaminated water. Move whatever you can to a higher level if you are expecting large amounts of rain.

4. Protect Doors and Windows
Flood water can come in through gaps in windows and doors as well as leaky areas. Using sandbags near any openings can help keep most of the water outside. You should also check that all doors and windows are sealing properly.

Being prepared can help reduce the amount of water damage that your building will have after a storm. However, it may not prevent it entirely. If your business is affected by severe weather, it is best to hire a cleanup and restoration company. They can perform repairs on the building and damaged items.

How can I protect my business during an outbreak?

3/20/2020 (Permalink)

How can I protect my business during an outbreak like Coronavirus?

With the recent outbreak of the Coronavirus, many people are scrambling to ensure their property is protected. There is a consistent rise in business owners/parents/caregivers interest to ensure that facilities are taking every precaution to prevent any widespread outbreaks. In this article, we will cover what  the Coronavirus is, how you can protect yourself, and how SERVPRO can provide assistance with cleaning and disinfection. 

So, What is the notorious Coronavirus and how does it spread? 

Coronaviruses are zoonotic, which means they are transmitted between animals and people. This virus can cause a variety of symptoms and can lead to a more serious prognosis when introduced to infants, the elderly, and those with weakened immune systems. Once transmitted to humans, other humans can spread the virus through respiration such as coughing and sneezing. 

How can I protect myself, my family, my employees, and my customers?

Pathogens can rarely be seen or detected with the naked eye; but surfaces, toys, furniture, door knobs, etc are often carriers for communicable disease. When it comes to decontaminating surfaces and airborne Infectious diseases, it’s important to call on a professional that is trained & certified in biohazard remediation including the disinfecting of infectious disease. Surface cleaning is not enough these days, and unfortunately the average consumer does not fully understand the products and the chemical components behind the products intended usage. So many products we use and are familiar with are not used properly, and thus get rendered ineffective which is not the case.

How can SERVPRO help during the Coronavirus?

SERVPRO of Southeast Raleigh/Garner offers thorough cleaning and disinfection services for schools, hospitals, and commercial properties. We have a passion for the prevention of illness through proper cleaning and sanitization. Our crews are always ready to go in their PPE to ensure the buildings in our community are safe to enter. 

Our disinfectants & virucides are EPA, FDA, and OSHA compliant, they have a very low toxicity rating, and are effective against the most common disease and odor-causing organisms, including MRSA, HIV-1 (AIDS virus), Influenza A2, Avian Flu, VRE, TB, Herpes, to name a few. The CDC is recommending a labeled Hospital Grade disinfectant with claims against similar type organisms to COVID19. SERVPROXIDE has demonstrated effectiveness against viruses similar to COVID19 on hard non-porous surfaces. This product can be used against COVID19 when used in accordance with the directions for use against Norovirus Feline Calicivirus** and Canine Parvovirus, Strain Cornell-780916, ATCC VR-2016** on hard, non-porous surfaces. In addition, SERVPROXIDE currently has EPA approved claims for Feline Coronavirus (Strain WSU 79-1683, ATCC VR 989**) and Canine Coronavirus (Strain 1-71, ATCC VR-809**). More product specific information can be obtained on the TDS & SDS.

Call SERVPRO of Southeast Raleigh/Garner today to ensure you have a proper disease control prevention strategy moving forward to help support a healthy and safe atmosphere. (919) 250-0455

We are Cleaning Experts

3/18/2020 (Permalink)

hand in orange rubber glove holding spray bottle spraying wall with cleaner We can help you take preventative measures immediately!

SERVPRO is Here to Help during this time of need

During this unprecedented time caused by the global pandemic of coronavirus, this is a reminder to our customers that we are specialists in cleaning services, and we adhere to the highest cleaning and sanitation standards.

Specialized Training

We are prepared to clean and disinfect your home or business, according to protocols set forth by the Centers for Disease Control and Prevention. We have years of experience in dealing with biological contaminants, and we will go beyond the scope of work that regular janitorial staff perform on a daily basis.

The CDC encourages cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets and tables. Other spaces mentioned in the CDC’s guidance for commercial spaces include:

  • Kitchen/Food Areas
  • Bathrooms
  • Schools/Classrooms
  • Offices
  • Retail Spaces
  • Water Fountains
  • Shelving/Racks
  • Sales Counters
  • Carpets and Rugs
  • Stair Handrails
  • Elevator Cars
  • Playground Equipment
  • Fitness Equipment

Specialized Products

The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the coronavirus. Multiple products in the SERVPRO product line carry the EPA-approved emerging pathogens claims. While there is currently no product tested against this particular strain of the coronavirus, we are following all guidelines as provided by the CDC and local authorities.

Call Today for a Proactive Cleaning

If your home or business needs deep cleaning services, We are here for you!

4 Ways to Prevent Storm Damage From Affecting Your Business

3/11/2020 (Permalink)

During a storm in Raleigh, North Carolina, water can have a significant impact on your building.

Whether it is in the form of storm or flood damage, water can ruin building materials, damage belongings and contribute to the growth of mold.

In order to keep this to a minimum, the following steps can be taken.

1. Seal Doors and Windows
If the area around your doors and windows is not sealing properly, then it will be easier for water to enter the building. Make sure that these are closing as they should be. You may also want to use sandbags at these openings. This can help keep flood water on the outside.

2. Move Objects to a Higher Floor
Because the water involved is highly contaminated, flood damage can be more severe than other types of damage. It can be difficult to clean furniture and other items that have absorbed this water. To prevent objects from being affected, you can move them to a higher floor that is less likely to experience flooding.

3. Back Up Important Files
Most businesses keep important information stored on their computers and other electronic devices. These can be damaged by water or electrical surges during a storm which can lead to loss of data. Use cloud storage or an external drive to make backups of files and keep your information safe.

4. Repair Present Damage
If your building has existing damage, it is more likely to be affected by storm damage. Perform a thorough inspection of the interior and exterior to locate any leaky or deteriorated areas. These should be repaired as soon as possible before any severe weather occurs.

Preparing your business for bad weather can help to reduce the amount of storm and flood damage that occurs. However, your building may still be affected. In this case, it is best to hire a professional cleanup and restoration service. Because they have training and access to necessary equipment, they will be able to make repairs quickly and safely.

Are Chemical Drain Cleaners Safe for Home Use?

12/13/2019 (Permalink)

Drain cleaners are so common that nearly every homeowner has used one at some point

Ways That Chemical Drain Cleaners Can Damage Your Plumbing

If you’re like most homeowners, when facing a clogged drain in your Raleigh, NC, home, you reach for a chemical drain cleaner. Effective and affordable, these chemicals are the go-to for most people. What few of them realize, however, is that this quick-fix solution may lead to long-term problems. That’s because not every chemical cleaner is safe for pipes. Keep reading to learn some of the top ways chemical drain cleaners can damage your plumbing.

How Pipe Cleaners Work

Marketed under several familiar brand names, most chemical cleaners work by generating heat to loosen the clog. The most common types of pipe cleaners include the following:

  • Caustic cleaners – often contain lye
  • Oxidizing cleaners – often contain bleach
  • Acid cleaners – generally available to plumbers only

All have clear benefits but also lots of potential drawbacks.

Hard on Pipes
Perhaps the biggest drawback to these types of cleaners is their chemical effect on pipes. When used frequently on older pipes, they can cause pipes to break down, warp or even melt.

Environmentally Damaging
Another drawback is that these materials, once done with the clogged drain, go down the drain and into the water supply where they can cause harm. These chemicals can erode septic systems overall too.

Dangerous to Children and Pets
These cleaners are very dangerous if swallowed but can also cause damage other ways. They’re known for releasing noxious fumes that can burn eyes and mucous membranes, as well as damage skin. For a family with children or pets, using this type of cleaner can be an accident waiting to happen.
Drain cleaners are so common that nearly every homeowner has used one at some point, and they’re generally fine for an occasional clogged drain. However, if you find yourself reaching for one more than once in a blue moon, it’s probably best to call a plumber or sewage cleaning specialist to get down to the root of your problem.

FAQ About Mold

11/27/2019 (Permalink)

Mold spores exist around us virtually everywhere and are essentially harmless

Frequently Asked Questions About Mold

Almost everyone has seen mold at some point in their lives. Mold is often seen on bread; however, it’s also common to find mold underneath and behind wet areas such as sinks, refrigerators and air conditioning units. Mold thrives on moisture which is why it’s common to see active mold growth near sources of water. Here are some additional answers to frequently asked questions about mold.

How Can I Control Mold?

Individuals often feel helpless when they find mold in their Eagle Rock, NC, home. Fortunately, mold can be controlled in your home with the following tips:

Decrease the humidity in your home to below 60%. You can use an instrument, called a hygrometer, to measure if you have high humidity.
Dry wet areas immediately or at least within 24-48 hours.
Fix leaks around windows and doors.
Add insulation to exterior walls and windows to reduce condensation.
Have a professional check your heating and cooling system. Your system should be properly sized and maintained in order to remove moisture from the air.

What is Mold?

Mold is classified as a fungus because it’s main source of energy doesn’t come from the sun. Mold growth begins when fungi, such as mold and mushrooms, feed off of nutrients from other sources. Mold spores exist around us virtually everywhere and are essentially harmless. Unfortunately, when mold spores attach to a wet spot they can grow into dangerous levels and cause water damage.

When Should I Consult a Professional?

It can be tempting to feel like you can take care of mold on your own; however, mold remediation specialists have the training and equipment necessary to properly restore your home to safe conditions. If you find any signs of mold in your home, contact a specialist. They have the proper knowledge and tools to safely contain, filter, remove and clean the mold in your home.
Understanding what mold growth is and how you can prevent it is important. Remediation and restoration are possible with the help of a mold remediation specialist.

5 Ways to Prevent Water Damage While on Vacation

11/27/2019 (Permalink)

Turn the main water supply off until you return

Use The Following Tips To Prevent Water Damage In Your Home

While you’re on vacation, you want to relax and have fun. However, this can be difficult to do if you’re worrying about your house back in Raleigh, NC. If returning to a flooded house is one of your concerns, you can use the following tips to keep your mind at ease while you’re away.

1. Inspect the House

The first thing you should do before a vacation is to inspect your home. If you need to have water pipe repair done, then it is best to do it before you leave. Any leaks or damages in the house can cause trouble and may result in water damage.

2. Keep Pipes Warm

If you’re going on vacation during winter, then you will need to keep your pipes warm to prevent a frozen and broken pipe. You should make sure that they are insulated and that your cabinets are open to keep them from getting too cold. You may also want to keep the heat on low while you are gone.

3. Get a House Sitter

Another way to protect your home is to arrange for someone to stay at your house or to check on it regularly. They will be able to prevent the damage from getting worse if something does happen.

4. Turn Off the Water

If you are unable to have someone keep an eye on your house, then you may want to turn the main water supply off until you return. This way, even if something breaks and water pipe repair is needed, the damage to the building will be minimal. Drain the pipes after turning off the water as well.

5. Clean Up Outside

The inside of your house is not the only area you should be concerned about. If there is a severe storm, clogged gutters or debris can result in damage. Make sure that water will be able to drain properly, and store anything that might be picked up by strong winds.
Using these tips can help prevent damage, but sometimes unexpected things happen. A cleanup and restoration company can perform water pipe repair and return your home to its previous condition.

4 Smart Moves To Prepare Your Company for a Weather Disaster

11/27/2019 (Permalink)

people evacuating a building It is vital to have periodic drills that mimic the conditions of a storm

Disaster Preparedness

On any given day there is bad weather happening somewhere in the world. This can be in the form of tornadoes, hurricanes, heavy rains or snow, lightning and hail. Eventually, extreme weather will hit Garner, NC. That's why a strong disaster preparedness plan is a necessity for every business. The better your plan the quicker you will be able to recover from a major storm. You will also be more likely to suffer lighter losses and a shorter business interruption, while providing greater safety for your employees and customers. Each plan is unique and depends upon the characteristics and location of each business, but a solid plan has these things in common:

Include Employees. Your employees are your greatest asset, and they are a true key to proper business preparedness. Make sure they are educated about where to go and what actions to take. Appoint a coordinator and a safety team to take charge during a storm. A plan to help workers with disabilities is an integral part of preparedness.

Buy Emergency Supplies. Every company should have on hand a good first-aid kit, clean water, a flashlight and food. Every employee should be aware of where the supplies are kept.

Engage in Drills. Practice makes perfect so it is vital to have periodic drills that mimic the conditions of a storm. Disaster preparedness depends on employees knowing the evacuation route and the location of a safe room.

Establish Communication Protocols. It's important to know who to call and when during the course of a storm and afterwards. The numbers for emergency personnel and first responders should be available to all employees. After the storm, the services of storm mitigation professionals should be contacted to assess damage and begin cleanup.

Disaster preparedness takes a bit of planning and extra work, but you'll be happy you put in the effort when a storm strikes. The road to recovery will be smoother for your business.

What To Know About Lightning and House Fires

11/22/2019 (Permalink)

Lightning strike in a Lizard Lick, NC home

What To Know About Lightning and House Fires

When you live in Lizard Lick, NC, the concept of lighting fire to the land may not be unheard of. While lightning striking the home is statistically less likely than a forest strike, it can cause wildfires which may also pose a fire risk to your home. It’s important to understand this phenomenon and what to do if a fire should occur. Here are three things you may wish to know.

1. When Strikes Occurs

In most locations it’s common to see strike related wild fire risk rise in mid to late summer when conditions tend to be drier and hotter than the rest of the year. In many places storms are also more likely to occur in the afternoon and evening hours of the day. You may wish to listen to weather advisories for your area. Be sure to follow any fire risk guidelines, such as avoiding cooking outdoors, during dry conditions.

2. What To Do if a Fire Occurs

If it does look like a lightning started fire could lead to a house fire, then it’s important to follow fire safety procedures. This includes following any evacuation notices even if you don’t believe you’re at risk. Once the wild fire is contained or extinguished your local fire personal will advise you as to when it’s safe to return.

3. How To Clean Up After a Fire

If a strike lighting fire in the area does cause damage to your home then it may be best to contact a fire damage restoration professional for your restoration needs. Not only can they handle any fire or smoke damage caused by the flames, but can also deal with water damage repairs that may be necessary after fire suppression efforts.
Understanding the weather and fire danger around you can help you prepare for the eventuality that a strike lighting fire nearby may occur. It’s important to follow all safety advisories, including evacuation notices, in the event a strike caused wildfire threatens your home. When you're allowed back to the property you may choose to contact a fire damage restoration professional to conduct any repairs.

Preparing Your Home for a Storm: 4 Tips

11/16/2019 (Permalink)

One way to prevent a flooded building is to have your gutters and downspouts inspected before harsh weather arrives

Preparing Your Home for a Storm: 4 Tips

When violent storms approach Shotwell, NC, protecting your home from high winds and flood water is likely a high priority for you. These conditions can cause damage to your roof, windows and even the interior of your home if flooding becomes severe. If dangerous weather is approaching your area, there are a few actions you can take that may help you protect your home and prevent some common types of storm damage.

1. Check Gutters and Downspouts

One way to prevent a flooded building is to have your gutters and downspouts inspected before harsh weather arrives. Broken or clogged gutters could cause additional flooding, as excess water may not drain away properly and cause standing water to enter your basement or crawlspace instead. Have a contractor remove and replace old gutters and ensure that your drainage system is working properly.

2. Sandbag Areas With Poor Drainage

Some exterior areas of your home may experience poor or inconsistent drainage, and this may lead to water damage. However, you can reduce the risk of flooding by using absorbent sandbags in areas where runoff may cause deep standing water or make its way into your home. You can contact your city government for more information about where to pick up complementary sandbags or buy them at your local home improvement retailers.

3. Move Valuables To High Ground

Important documents, valuable artwork and antiques are all vulnerable to flood damage. While a water mitigation and remediation service may be able to help you salvage these items if they are affected, moving them to higher ground, such as your home’s attic, could keep them from harm. Invest in a rugged, waterproof metal storage box for papers such as birth certificates and social security cards, as these can be difficult to replace.

4. Have a Family Plan in Place

Gather your family and discuss where you all might be safest from flood water and where you plan to meet in case of an emergency. This can help you feel less anxious in the face of dangerous storms.
Flood water, high winds and other types of storm damage that threaten your Shotwell, NC, home can be frightening. Knowing how to prepare for these events can help you keep your family and property safe before, during and after a major weather event.

3 Initial Steps To Take After a Fire in Your Home

10/7/2019 (Permalink)

Fire damage in Lizard Lick, NC

A residential fire can be a terrifying and unsettling experience for any homeowner. If you have experienced fire damage in your Lizard Lick, NC, home, having some information about what to expect may help you navigate the early stages of cleanup and restoration. It’s important to move quickly into the cleanup to prevent secondary damage, but the most important first step is ensuring your home is safe to enter.

Confirm the Safety of Your Home

Once the fire is extinguished, a fire safety specialist will likely inspect key areas of potential damage to determine whether entering your home is safe.

  • The Electrical System may be inspected for damage and will likely be disconnected from power until the water can be safely removed from the dwelling.
  • The Structural Integrity of stairwells, floors and ceilings may be inspected for fire damage, to determine whether they are stable enough to support cleanup.
  • Hazardous Chemicals may be examined to assess their stability and confirm no unique dangers remain.


This important inspection can protect you and your family from incidents that could only complicate an already difficult situation.

Survey the Damage

Once your home is cleared for safe entry, a fire official will generally accompany you to survey your property. You may notice, in addition to fire and smoke damage, that water damage from the pressurized fire hose may be significant. Once you have an overview, it is important to call your insurance agent to ask about the details of your coverage and schedule with an adjuster.

Hire a Professional Remediation Expert

It is strongly recommended that you hire a specialist to manage the complex fire and water cleanup process. Professional teams know how to clean and dry your damaged property quickly and safely. They have access to specialized equipment and methods for restoring your structure and belongings as completely as possible.

Home fire damage can mean extreme physical and emotional stress for you and your family. The initial impact can make even small tasks difficult. Safely assessing your damage and seeking expert assistance are your first steps in the direction of returning to your home and your peace of mind.

5 Locations Mold Can Grow in Your Home

9/25/2019 (Permalink)

Attics are another area where mold growth may be found

5 Locations Mold Can Grow in Your Home

Discovering mold damage in your Shotwell, NC, home can feel overwhelming. Especially if you're not entirely sure where the problem may be located. Here are five locations that many local mold remediation professionals recommend looking for the problem.

1. Basements

The basement can be one of the most common places to find mold as they are often dark and somewhat damp. Fortunately, there are many steps you can take to protect your basement from these problems, such as the installation of a sump pump.

2. Kitchen

The kitchen area can also be a location where mold or mildew growth can be found. If you believe there may be an issue in your kitchen it's best to check areas such as under the sink, or behind a refrigeration unit first as both of these may be areas of potential water damage.

3. Bathrooms

Because bathrooms are often areas of high humidity it's not uncommon to find mold damage in these locations. One mitigation step you can take is to run a fan anytime you take a bath or shower to help cut down on humidity levels.

4. Attics

Attics are another area where mold growth may be found, as a leak in the roof can lead to the creation of damp areas. This is why it's important to deal with any roof damage as soon as it occurs.

5. Ventilation

Mold can also find its way into ventilation units such as the air conditioners. If you believe this may be the case a professional can perform a test to confirm. The ventilation unit will then needs to be dismantled and thoroughly cleaned.
In many cases mold damage, can be found in dark areas of high humidity such as basements, attics, kitchens, bathrooms, and even in ventilation. Fortunately, mold remediation professionals have the tools and experience needed to deal with such problems. If you have any questions these professionals may be able to help.

What To Do When a Toilet Overflow Affects Multiple Floors

9/25/2019 (Permalink)

Toilet water is Category 3 water

What To Do When a Toilet Overflow Affects Multiple Floors

The only thing worse than dealing with sewer damage on one of the floors of your commercial property in Lizard Lick, NC, is facing damage on two floors of your commercial property. Here's what to do when an overflowing toilet threatens to flood a second floor.

1. Call for Backup

All flood water isn’t created equal. It's generally classified into three groups:

Category 1: Clean water, likely from a broken supply line, that holds no threat of contamination.
Category 2: Water that's used in appliances and equipment, rendering it mildly contaminated.
Category 3: Highly contaminated water that may contain sewage, bacteria, or other toxins.

Toilet water is Category 3 water, which means that you should resist the urge to start cleanup on your own and instead call a water mitigation company immediately. Once you've made those arrangements, call your insurance company.

2. Stop the Water

While you wait for help from sewer damage professionals, your first job is to stop the flow of water by turning off the toilet's supply valve. Then, try to contain the water if you can, getting as much water off the floor as possible, being careful not to make direct contact with it. The goal is to stop as much water as you can from making the jump to the floor below.

3. Remember That Subfloor Damage May Not Be Visible

If the ceiling of the floor below the overflowing toilet shows even the slightest sign of water damage, that means water breached the barrier between floors and you need professionals to get in there, see just how much got wet, and carefully remove it. Resist the temptation to simply paint over water marks on the ceiling and call it a day. Wet building materials, if left unattended, may harbor mold or become structurally unsound and unsafe.
A flooded toilet doesn't have to spell disaster for your commercial space. Minimize the threat of sewer damage and unsafe working conditions by enlisting the help of an experienced sewage company for cleanup and restoration.

3 Ways That FEMA Can Help You After a Flood

9/9/2019 (Permalink)

The Federal Emergency Management Agency, or FEMA, can provide various kinds of assistance

3 Ways That FEMA Can Help You After a Flood

After a storm in Auburn, NC, many people find themselves in difficult situations. If you don’t have insurance, it can be even worse. While experiencing damage to your home is never a pleasant situation, there is some good news. The Federal Emergency Management Agency, or FEMA, can provide various kinds of assistance.

1. They Can Inspect Your Home

After a flood, you will probably be dealing with some damage to your house and belongings. Whether you expect to have the repairs covered by your insurance policy or will need some other type of assistance, you will need to have your home inspected by an adjuster. This is necessary to determine the extent and severity of the damage. The Federal Emergency Management Agency can send someone to do this for you.

2. They Can Help With Expenses

Floods are often not included in your homeowners insurance. If you do not have an additional policy or if your insurance won’t pay for the entire cost of repairs, FEMA can help. They also provide financial assistance in other areas. If you or a loved one has been injured during the emergency, they may be able to help cover the medical costs. They can also help with funeral expenses if necessary.

3. They Can Help You Find Somewhere to Stay

In severe cases, you may not be able to stay in your home if it was damaged in the storm. If flooding has made your house an unsafe or unsuitable living environment, then you may need to find temporary housing. If you are having trouble doing so, the Federal Emergency Management Agency can find somewhere for you. If you cannot afford to pay for housing, they can provide grants for this purpose.
If you need a cleanup and restoration company to repair your home, this can be costly and inconvenient. However, FEMA can make the situation a little bit easier on you by providing financial assistance and helping you through the process.

Cleaning Up After an Apartment Fire

8/28/2019 (Permalink)

Apartment fire in Auburn, NC

If you have experienced an apartment fire in Auburn, NC, there are a few steps to take to ensure a smooth transition after the smoke has cleared. Consider the following procedures for a swift cleanup:

  • Communicate any losses to your insurance company
  • Remove any valuables from the living space
  • Contact the superintendent to make sure all electrical and plumbing is inspected
  • Arrange for alternate living quarters if necessary

Secure Your Possessions

It's a great idea to remove any items from the area that you deem to be irreplaceable or expensive. There will more than likely be a steady stream of people in and out of your living quarters immediately after a fire. Fire damage remediators, police and other authorities will be there to help with the aftermath, but unlocked doors and easy entry can open the door to theft. A good short-term solution is to rent a small storage unit to house your goods while the situation is being sorted out. For those that have purchased renters insurance, one of the first calls should be to the agent handling your contract. If you choose to wait to file your losses, your reimbursement could be delayed and red tape may hold up the proceedings. As a safeguard, always document high-end goods by keeping a list along with photos for proof.

Meet With the Landlord

Contact the person in charge of the building as soon as possible after an apartment fire. You can find out when professionals will be on-site to begin repairs and confirm that all wiring and piping will be thoroughly investigated. The manager of the complex may also be able to direct you to accommodations for the time immediately after the fire.

Find a Place to Stay

Once all the initial issues are addressed, get in touch with family or friends to secure a space to live while cleanup is being completed. You can also check into local relief funds if you need financial assistance. An apartment fire can be devastating, but choosing to act quickly can reduce the amount of time spent recovering from a disaster.

FAQs About Preparing Your Business for Flood Damage

8/28/2019 (Permalink)

Plant trees and other plants that can soak up large amount of rainwater

Though you hope your business in Shotwell, NC, is never affected by flooding, preparing your business for disasters is often important. Learning about flood preparation can help you to minimize the risk of your property sustaining flood damage.

How Can You Prepare Your Business for Water Damage Before a Flood?

There are several ways you can prepare your property before a flood occurs. As you prepare, it can often be useful to:

  • Place sandbags at doors and by windows in order to decrease the amount of water that can enter a building
  • Clear the gutters outside of your building prior to a flood, as this can help to decrease the chance of water accumulating in one spot
  • Plant shrubs, trees, flowers and other plants that can soak up large amounts of rainwater
  • Research a mitigation and restoration company in case you do need assistance

How Can You Protect Items Inside Your Property?

Unfortunately, flooding is not always avoidable. If you know that a flood may impact your building, however, there are several steps you can take to keep items in your building safe, including:

  • Move furniture, valuable items and documents to the highest level of your building
  • Make electronic and physical copies of important documents in case your documents become damaged
  • Unplug any items that use electricity prior to a flood in order to decrease the chance of a fire occurring

When Should You Begin To Prepare for a Flood?

Many people are unsure when to begin preparing for a flood. However, it's often wise to start preparations before storm damage occurs. If you begin preparing only a day before a flood could impact your business, you are more likely to feel rushed, which may cause you to forget something important. Planning ahead of time can allow you to follow the best practices and go over flood preparation strategies with your staff.

Before your business is impacted by flooding, it can be useful to learn about flood preparation. Knowing how to protect your property, items in your business and when to begin preparation can help your business to avoid the need for flood cleanup after a storm.

5 Tips for Determining a Shower Leak

8/28/2019 (Permalink)

A defective pan can result in a shower or bathtub leak

5 Tips for Determining a Shower Leak

Whether a shower or bathtub leak, it's often difficult to determine the cause. If you're a homeowner in Knightdale, NC, and you suspect you're dealing with a shower leak, here are five tips that can help you determine the answer.

1. Check for Signs of Damage. From loose flooring or tiles to peeling paint and discolored wood finishes, there are many signs of shower leak damage. Water stains can appear on the ceiling of a shower or the ceiling below it. Traces of mold may also appear on the walls and floor of the shower.

2. Check the Door or Curtain. Whatever the type of entrance to your shower, close or secure it and then run the shower for a few minutes. Pay attention to rubber gaskets, sweeps and caulking to see if the water breaches or seeps from these components.

3. Check the Grout and Tile. Old or crumbling grout and chipped or loose tiles can allow water to seep behind the shower walls and under the floor. Inspect the interior of the shower for any signs of damage or decay. If everything looks okay, then saturate each surface and look for water seepage.

4. Check the Drains and Fixtures. As with the grout and tile, inspect drains and fixtures for any kind of damage. Then, plug the drain, run the water for a short time, mark the water level, and check back later to see if it remains steady. If not, you may have a leaking drain.

5. Check the Shower Pan. Today, most residential tiled showers feature a plastic liner or pan between the tile and sub-floor. A defective pan can result in a shower or bathtub leak. Inspecting the pan entails removing the tile so make sure you revisit the water damage to see if it's consistent with a shower pan leak.

There are several ways to investigate a shower pan or bathtub leak. Of course, it's always a good idea to bring in a water damage detection and repair expert.

4 Tips for Handling Electronics After a Home Fire

7/29/2019 (Permalink)

Keep all of your devices off

Four Tips For The Best Chance of Restoring Any Electronics

If you’ve just experienced a home fire in Willow Spring, NC, you likely are eager to see if your electronic devices are working. However, these type of belongings requires special handling by a fire cleanup company to ensure further damage doesn’t occur. When trying to recover your items after a fire, make sure to follow the following four tips for the best chance of restoring any electronics.

1. Keep All of Your Devices Off

Never try turning on devices after a fire. Smoke damage can leave a residue containing acids on any metal surfaces of the device, which can lead to corrosion. Turning on the device before removing these residues can cause electronic failure.

2. Allow Wet Items to Dry

Items can be affected by water used to extinguish the flames. It is important you allow the device to completely dry before attempting to turn it on. Personal devices like cellphones or tablets can be placed in a bag of rice to help absorb any water.

3. Unplug All Appliances and Devices

Even if your device is turned off, smoke and water can damage items that are plugged in since a small amount of power if often still supplied to inactive electronics. If it is safe to do so, unplug any items that are still plugged into your home’s electrical system or notify the fire cleanup specialist.

4. Search For Warranty Records and Take Inventory of Items

If any of your electronics cannot be saved, it helps to have your warranty records on hand. This way, you can receive some money back for damaged items. Additionally, it helps to keep track of your electronics so you can give insurance an inventory of what was lost.
Many of your electronics are very valuable and some devices, such as your home computer, might contain important files and memories that are irreplaceable. These four tips ensure the best chance you can recover your electronics before the fire cleanup company arrives.

How To Prevent Mold Growth In Your Building

7/29/2019 (Permalink)

Fix plumbing leaks quickly

How To Prevent Mold Growth In Your Building

A mold infestation can shut down your commercial building and lead to expensive damage and lost profits. Mold can appear in a variety of locations throughout your property, including:

  • Carpet
  • Electrical equipment
  • Air ducts
  • Paper
  • Ceiling tiles
  • Cavity walls

However, there are mold prevention techniques you can use. Since mold thrives in moist conditions, limiting water damage to your building is the key to reducing mold growth.

Stop Water Leaks

Water leaks are a common source of mold. You should regularly check your building for excess water. Pay especially close attention to the roof and HVAC system. Any identified leaks should be dealt with immediately to prevent the mold from spreading.

Any items that have been damaged by water leaks need to be cleaned and dried immediately. Some wet items, including ceiling tiles, may have to be replaced entirely. Carpets that have been wet for more than 48 hours should also be discarded.

Reduce Condensation and Humidity

Mold prevention does not just involve water leaks. That’s because humidity and condensation can also cause mold to spread.
Condensation is particularly common in the corners of rooms, where air circulation is inadequate. You should thus make sure that any furniture or large objects are arranged to maximize airflow throughout the room. You should also frequently check wall corners for condensation and remove it as soon as possible.
If your office still uses paper, make sure to store it in an area with temperature controls and low humidity. Avoid placing boxes of paper in moist areas such as basements. Any paper that has gotten wet may need to be thrown away or restored.
Even if you do follow these mold prevention tips, a sudden storm can still cause a fungal infestation. If you do see mold in your Shotwell, NC, building, contact a professional to assess and fix the damage. Mold remediation experts can quickly remove excess spores and clean contaminated equipment.

How to Prepare for a Flood

7/11/2019 (Permalink)

Clean out your gutters to reduce water buildup

How to Prepare for a Flood

If you are expecting a severe storm in Wendell, NC, then you need to make sure you are prepared. Flood water can be unsafe and can cause quite a bit of damage to your home. The following are just a few things you can do to make sure that you and your family are ready for whatever happens.

1. Put Together an Emergency Kit

During a storm, it is possible that you will be unable to leave your house or that the power will go out, leaving you without your usual resources. Build an emergency kit with items that will help in this situation. A flashlight and batteries should be included as well as canned food that doesn’t require heating. Be sure to have plenty of bottled water as well, since flood water can sometimes contaminate your water source.

2. Move Important Items to a Safe Location

If you live in a two-story home, you may want to move important belongings to the second floor in case you end up with a flooded building. If you do not have an upper floor, put smaller items on high shelves and in cabinets. If you have a waterproof safe, use this to store important documents. An airtight container may help limit damage to items as well.

3. Inspect Your Home

The inside of your home is not the only area that you should be concerned about before a flood. Water damage can occur if the outside of the building is not prepared as well. Clean out your gutters to reduce water buildup that could cause leaking. It is also a good idea to store outdoor belongings that could be picked up by strong winds as they may cause damage to the exterior of the building and can even shatter windows.
Being prepared for a storm can help keep you safe and reduce the amount of damage that is done to your house. If your home is affected by flood water, contact a cleanup and restoration service to perform sanitization and any necessary repairs.

Protect Your Property After a Fire

6/28/2019 (Permalink)

Use tarp to isolate any sooty areas to keep the mess from spreading

A fire can cause varying degrees of structural damage to your commercial property once all is said and done. While you handle fire cleanup, preventing further damage can be of the utmost importance. There are several things you can do to mitigate your losses in Willow Spring, NC.

Cover Up

Roof and wall damage can leave the interior of your building exposed to the elements, such as rain and wind. You will want to clear out everything you can to either be stored elsewhere or thrown away. Then you should take measures to:

  • board up any holes in the exterior
  • cover any blown out windows
  • hire tarp services to fill in the missing sections of roof
  • use tarp to isolate any sooty areas to keep the mess from spreading

Lock Up

A damaged property can be an easy target for looters. You should consider providing additional security like a camera or padlocks where you can. It would help to remove anything of value from the property until fire cleanup is complete and all the repairs are finished. Signage indicating that the area is restricted would be a useful final touch.

Lawyer Up

While you're waiting on the roof repair, it would be a good time to call up your insurance company. You can file a claim, find out what you're covered for and re-up your insurance if you feel it's necessary. If you suspect that the cause of the fire was due to faulty equipment or the oversight of another company, you should also look into taking legal action.
The period of time that exists in between the fire itself and the restoration of your building is a critical one. You should be sure to take all the proper steps to ensure that no further damage is caused and that your property is secure before the hard work of fire cleanup starts. Don't forget to document this process, as well.

Tips for Drying Out Your Commercial Building

6/21/2019 (Permalink)

Turn off the electricity

Proper Steps to Begin the Cleanup Process After Flooding in Your Building

If your commercial building in Wendell, NC, gets flooded, it is important to know the proper steps to take to begin the cleanup process. Acting fast in this type of situation is vital in order to make sure that even larger issues don't occur. Here are some damage tips to get you started before help arrives.

Turn Off the Electricity

The power needs to be shut off immediately. This can help prevent further damage, but is also extremely important in ensuring people's safety. If you are unsure how to do this or do not know where the power box is, contact the building manager or obtain a copy of the building plans to help you.

Stay Safe

If you've had a pipe burst, the water is going to be different than if it came from a sewer problem. Cleaning tips for contaminated water need to include wearing the proper safety gear. If you're unsure about the source, you may want to wait until a water restoration expert arrives.

Get Documentation

Insurance may help pay for some or all of the damage, so it is important to take pictures of the flooded area. When you go to file a claim, they usually ask for this, so be sure to get shots from every angle before any cleanup takes place.

Ventilate the Area

Opening all windows to begin proper air circulation is one of the best damage tips there is. Fresh air can help start the drying process naturally. Do not use fans or try to blast the heat or air conditioner as this can sometimes cause more harm than good.
Although these damage tips are there to get you started, it is a good idea to call a professional restoration company in Wendell, NC, to come take a look at the contaminated area. They may also be able to help you locate and fix the source of the problem so that additional flooding does not occur.

Three Questions You May Have About Water Damage

6/14/2019 (Permalink)

Clogged drains may cause water damage to your Zebulon, NC home

Three Questions You May Have About Water Damage

If you have never experienced a pipe burst as a homeowner in Zebulon, NC, you most likely will in your future. Water damage is unavoidable for even the most competent heads of household. It's best practice to prepare yourself for the eventuality so you'll know what to do.

1. Where Is It Coming From?

There are myriad ways unwanted water can manifest in your home. Sometimes it can be coming from multiple sources. You should be aware of these common occurrences, so you know what to keep an eye out for:

  • Leaks - including your main water line, appliances, air conditioning unit and water heater
  • Storms - including flooding and roof damage
  • Sewage backups - look out for overflowing toilets and clogged drains
  • Fires - although seemingly counter-intuitive, fires are fought with water

2. Who Should You Call?

Professional water damage restoration services know how best to manage scenarios of leaks and a pipe burst. There are strict safety standards and protocols that should be adhered to, so it's best not to attempt this yourself. Immediate action can be crucial for proper restoration, so try not to put it off for too long. A call to your insurance company is a good idea, as well, especially if you are covered for instances like these. If you're not covered, you should think about expanding your insurance policy.

3. What Will They Do?

Before any work is done on your home, a restoration service will assess the damage. This is also relevant to your insurance claim. Then a process of removing the water can begin, which includes thoroughly drying the area, sanitizing what doesn't need to be replaced, and restoring what was damaged. This may also include repairs for your water line or kitchen. Each situation is different, so every solution is unique.

Now that you you have a basic understanding of potential water damage in your home, it may not seem so daunting. Just be vigilant of any pipe burst issues and water buildup!

4 Steps To Keep Mold Out of Your Bathroom

5/30/2019 (Permalink)

Every bathroom should have an exhaust fan to eliminate the humidity problem

Four Steps to Limit the Impact of Mold

Bathrooms are warm, moist and offer plenty of food for hungry mold and mildew. Total elimination of bathroom mildew is almost impossible. However, you can limit its impact by following four simple steps.

1. Dry the Tub, Shower Enclosure or Sink After Use.

Drying may sound inconvenient, but nobody ever said that mold prevention is easy. An inexpensive squeegee is perfect for this. A quick sweep sends the water from tub or shower enclosure down the drain. The same applies to shower doors and curtains. This procedure will eliminate most of the moisture from the bathroom. After using the sink, wipe it dry. Dry and put away the squeegee and put all wet towels to the laundry.

2. Clean Carpets and Other Cloth Items Regularly.

The problem here is that these items spend much of the time wet. They are also an excellent food source for bathroom mildew. The colors and designs of these items make it impossible to tell how moldy they are. Even if they look clean, wash them regularly.

3. Vent the Humid Air to the Outdoors.

Every bathroom should have an exhaust fan to eliminate the humidity problem. On lower levels of the home, wall-mounted units work well. Ceiling units work well at the highest level of your home. Exhaust fans must vent the air to the outdoors. To save energy, it’s a good idea to connect an exhaust fan to a timer switch. Setting a timer eliminates the chance of a fan running all day.

4. Treat Bathroom Surfaces With a Mold-Resistant Cleaner.

When it comes to eating, mold is not very fussy. It likes to eat paint, tile grout and molding. It likes just about everything non-porcelain in your bathroom. Cleaning it with a mold-resistant cleaner will reduce the possibility of mold infestation. Regular cleaning with lemon juice or vinegar should do the same.
Bathroom mildew in your Knightdale, NC, area home shouldn’t be a problem if you keep up with it. If it gets out of hand, there are mold and mildew removal specialists nearby and waiting for your call.

What Should I do After a Pipe Breaks?

5/28/2019 (Permalink)

Bursting Pipes can cause extensive Water Damage.

A pipe break can happen during any time of the year but is more likely to occur during the winter if the pipes are in an uninsulated area of your commercial property in Raleigh, NC. Be advised that bursting pipes can cause extensive water damage in Raleigh, which is why it’s important to call a restoration company as soon as possible. 

3 Steps to take after a pipe break.

  1. Stop the Water

Turn off the water immediately. After you shut off the main water supply, you need to drain the pipes. To do this, turn on the cold water on every faucet on your property and flush every toilet at least once. Then turn off the hot water heater and run the hot water on every faucet. Taking these crucial steps ensures the leak will stop. But you’re not done yet.

  1. Reduce and Fix the Damage

At this point, it’s best to reach out to the professionals so they can fix the broken pipe. However, you might be able to locate the broken pipe yourself. Don’t walk in water as this bears the risk of getting electrocuted. It’s recommended that you turn off the electrical power no matter if the water is one foot or only one inch high. Furthermore, unplug appliances and turn off the furnace. If safe, you can move valuable items, electronics and fabrics to higher ground.

  1. Call a Cleanup Company

Opening the windows and running fans run won’t prevent mold growth from bursting pipes. No matter how extensive you think the damage is, contact a water restoration company as there might be damage you are not able to spot. Mold and mildew begins to grow only 24 to 48 hours after such an event. You don’t want to risk more damage to your property.

When your plumbing breaks, there’s little time to spare. Take these three steps immediately to reduce the water damage in Raleigh, NC due to bursting pipes.

How Long Does It Take To Repair Water Damage?

5/28/2019 (Permalink)

Heavy rains that recently impacted our area caused a storm water intrusion in this home that left the floor covered in water.

Flooding caused by bursting pipes or some other plumbing disaster can affect your Raleigh, NC home on a variety of levels. Water can cause considerable damage to your large appliances, floors and furniture. When a flood occurs, you may be unsure about the extent of the trouble or how long it might take to fix. However, working with flood restoration professionals and your insurance company can help you create a working timetable for necessary repairs.

Water Damage Repair Timetable 

Location Matters

Where the flood took place can affect how long it takes to make repairs. For example, small or slow leaks in a utility room can be repaired quickly if they come from these sources:

  • a leaking water heater
  • a washing machine
  • a clogged sink

However, bursting pipes in your basement due to a sudden cold snap may take four days or more to repair, especially if the resulting flood waters are more than a few inches deep.

Plumbing Problems May Slow Repairs

Water damage can be slowed or stopped by shutting off the supply lines in your home. However, if you need to call a plumber in to fix a broken pipe, this may extend the repair process by several days, especially if you cannot find someone to come out right away. In the meantime, you can ask your flood restoration experts to remove standing water and begin repairs to your walls and floor if necessary, and contact your insurance agent to begin a claim.

Material Drying Can Affect a Timetable

If your floors and countertops were affected by a flood, the material they are made of can affect how long it may take to repair them. For example, hardwood floors may need to undergo a special drying process to ensure they do not warp or suffer discoloration.

Flooding in your Raleigh, NC can occur for many reasons. However, whether you are dealing with bursting pipes or a leaking appliance, being able to gauge how long it will take for repairs to be completed can help you feel more confident about their outcome. 

How To Remove Smoke Odor From Your Home After a Fire

5/22/2019 (Permalink)

Ozone machines clean smoke particles from the air to remove odors

Smoke Cleaning Steps

Even after the fire has passed, your Garner, NC, home may still have lingering odor. There are a few different ways that you can get rid of this unpleasant smell. Use the following smoke cleaning steps to get your home smelling fresh again.

1. Remove Remaining Smoke Residue

An important step to removing smoke odor is getting rid of any residue that may have been left behind. This soot not only contributes to bad smells in your home, but it can also cause further damage to your belongings. This residue is corrosive and can cause metals, plastics and other materials to break down over time, so you should be sure to remove it completely from your home.

2. Clean Fabrics and Soft Items

Porous materials can trap soot and hold odors, so smoke cleaning should always include these items. You will need to clean any carpets, curtains and upholstered furniture in your home. Items such as clothing, blankets and stuffed animals will likely need a deep cleaning as well.

3. Hire a Professional Service

The best way to have smoke damage and odor removed from your home is to hire a professional fire restoration company to do the work for you. Because they have the necessary equipment and training to handle this kind of damage, they will be able to clean your home much more thoroughly than you could on your own. They will have access to ozone machines, thermal foggers and air filtration devices that use a variety of techniques to effectively clean smoke particles from the air to remove odors. They can also make sure that any affected belongings are properly cleaned.

In order to remove any remaining odors from your home, professional smoke cleaning is the best solution. A restoration company will often include these services during the remediation and repairs process. With their expertise, your home will be clean and odor-free in no time.

Contaminants in Flood Waters

5/11/2019 (Permalink)

Bacteria in floodwater can cause serious bacteria growth in a very short period of time during a storm event

Flooding can be caused by heavy rainfall, ocean surf or river overflow. It can also be the result of plumbing mishaps inside buildings, such as broken pipes or sewer backups. Regardless of the reason, flooding can cause significant water damage to a building and its contents and pose a threat in any location, including Raleigh, NC. Depending on the cause, water from flooding events can be highly polluted and contain a host of disturbing contaminants.

Why Is Flood Water Unsafe?

Water from flooding events is categorized based on the level of pollution. Black water is the most polluted category and is the most serious type to manage. When water rises, it comes into contact with sources of pollution and picks up numerous contaminants:

  • Chemicals
  • Sewage
  • Bacteria
  • Viruses
  • Trash and wreckage

How does the water become contaminated? Recall the images you have seen of flooded areas. Have you ever seen a car submerged in water, for example? All of the fluids in the car (e.g., gasoline, coolant) are susceptible to leakage under these conditions. Similarly, flood water can come into contact with underground septic tanks and sewer systems, which allows the contents to leach out into the water. If your building is flooded with contaminated water, the concern is not only water damage but also contamination of the structure itself.

How Can It Be Cleaned Up Safely?

Buildings that have experienced an influx of black water should be cleaned by experienced professionals who have the appropriate equipment to do the job and are trained to work under potentially hazardous conditions. It is often the safest way to manage the situation and may also be the simplest option.

Flood water contamination can be a serious threat, and buildings should be meticulously cleaned when flooding occurs. Water damage should be managed by commercial storm damage restoration personnel, especially if contamination is suspected. Professionals can ensure your building is thoroughly cleaned, and it will be “Like it never even happened.”

4 Steps You Must Take After a Fire

4/30/2019 (Permalink)

It’s every business owner’s worst nightmare: a fire starts in the office, threatens your safety and inflicts serious damage. You prepare your best to ensure this never happens, but this won’t guarantee your immunity from a disaster. If you’ve had a fire at your place of business in Raleigh, NC, you need to act quickly so the fire restoration process can begin and allow you to return to work.

4 Steps You Must Take After a Fire

1. Stay Safe

Nothing is more critical than the safety and well-being of your employees. Your building’s integrity, your business information and your equipment are secondary to getting everyone out and away from harm.

• Develop a fire escape plan.
• Practice your plan at least annually.
• Do not re-enter the building unless a competent professional deems it safe to do so.

2. Document Damage

Depending on how severe the damage is in your building, you might not have access to your business for several days or even longer. If you can’t get inside for a while, have a trained professional such as firefighter take photos to record the extent of the damage and what areas were affected. Make sure you don’t touch any items, however.

3. Contact Insurance

If your company has fire insurance coverage, you will save yourself many financial headaches. Call your insurance agent as soon as you can - even before the fire restoration process begins.

4. Cleanup Structure

Only the most qualified professionals should handle this step. A company that specializes in fire cleanup and smoke cleaning will remove all soot and ash from your building. The technicians will extract any water and will clean and sanitize damp areas. A board-up service will cover holes or damaged structures as well. The team will also tear out unsalvageable carpet, drywall, furniture and other items. A skilled group of professionals will then replace these so you can resume your business in the building.

Fire restoration is critical, so you must hire the most reputable companies to help with this effort. Also, make sure you involve your insurance company.

What To Do When Your Flight Is Canceled Due to Storms

4/25/2019 (Permalink)

Three Ways To React When Your Flight Is Canceled Due to Storms

A canceled flight due to a storm in Eagle Rock, NC, can leave you feeling frustrated. However, there are various ways you can react to a cancellation that may make your experience less stressful.

1. Prepare Before Entering the Airport

Before your trip begins, it can be wise to pack extra clothing, medication and personal items that you may need if your flight is delayed or canceled. If you know that your area may be affected by storms, it can be helpful to prepare your home ahead of time by placing items in water-resistant containers and following other storm tips. Additionally, it can be useful to locate your local storm damage restoration experts and to write down the company’s contact information just in case your home becomes damaged.

2. Request Accommodations

Once your canceled flight has been announced, it can be helpful to speak to someone at the airport who can assist you with accommodations. Often, it is possible to get another ticket for a flight that will leave to the same location later in the day. However, if this is not possible, spending the night at a nearby hotel may be the best option. Though each airline has different policies on what accommodations they will cover, you should still request advice on what services are convenient to your location.

3. Adjust Your Plans

Once you have been accommodated, readjusting your original plans can help you make the most out of your trip. If you find yourself with a few hours to spare before your flight, you can take the time to explore a few nearby destinations in your area. In the event that you’re spending the night at a hotel, you may feel more at ease by taking advantage of any complimentary services the hotel offers. Adapting with ease can make the change in plans feel more like an adventure than an inconvenience.

A canceled flight doesn’t have to cause major stress. Preparing before you go on your trip, requesting accommodations after your flight has been canceled and adjusting your plans can help you make the most out of your experience.

Are You in Need of a Flood Cut?

4/22/2019 (Permalink)

When dealing with contamination after major flooding, you may hear your restoration specialists mentioning something called a flood cut. To anyone without a lot of experience with flooding or the work that goes into restoring a home afterwards, this phrase may sound strange. What is a flood cut? Why and when is it necessary? The answers to those questions can help you decide on the best options for repairing your home.

1. What Is a Flood Cut?

A flood cut occurs when the contractor has to cut into the drywall of your Raleigh, NC home. The cut is usually made about 12–18 inches above where the flood line ends. Then, the drywall is taken completely out of the wall. The point of a flood cut is to remove the damaged wall and also to make sure that there is no moisture trapped behind it. Any and all mold and contamination can then be cleaned up as a result of the tear out.

2. Is a Flood Cut Necessary?

The answer to this question is "not always." Some flooding damage may be caused by clean water. This is water that doesn't contain any contaminates. If this is the case, then the specialists may do everything they can to fix the wall. However, if your flooding was caused by a backed-up sewer line or if it is contaminated with harmful pathogens, then the best course of action is a flood cut.

If your home has been recently flooded, then odds are you’ll have some damage to your home. Mildew and mold can grow fast, but often the contamination won’t be so extensive that you need a tear out. However, in cases of black water flooding, it’s imperative that you have a flood cut. When it comes to deciding which course of action is necessary, however, you should always have a consultation with professionals. After all, it’s better to be safe than sorry.
Visit http://www.SERVPROseraleighgarnerzebulon.com for more information on storm damage.

What is Black Water?

4/19/2019 (Permalink)

What Is Black Water? 

Water from a flood can do a lot of damage to your place of business. Extensive water damage may even cause you to close up shop for several days (or weeks) until the damage can be fixed. There are three classifications of water, and each is treated differently.

Classification of Water

Clean water – Clean water is considered category one and poses no immediate health threats or contaminants. Flooding that involves clean water is usually due to broken water lines, toilet holding tanks, snowmelt, etc. category one water can turn into category Two water if left untreated. 

Gray water – Gray water is considered category two. It does contain some level of contaminants that may make you sick. Discharges from dishwashers, washing machines, sinks, showers, waterbeds and aquariums might be sources of a gray water flood. After about 48 hours of contact with building surfaces, category two water is upgraded to category three.

Black water – Black water is dangerous. Flood water from storms and hurricanes is considered category three. Water damage should be handled by a professional to make sure contamination is limited. Water leftover from flooding may contain sewage containing microbes, which are pathogenic to humans and cause many diseases. Make sure to take proper precautions when dealing with water from flooding. The best course of action is to hire flooding damage restoration professionals in Raleigh, NC.  

Black Water Flooding

Considerable care should be taken after a hurricane or storm that causes flooding. Inspections, testing and documentation are advised. You want to make sure it is safe to reoccupy a contaminated area before inviting employees or customers back into the building. You should never try to clean up sewer spills or contaminated water damage on your own. Hire someone with correct equipment and training for such a project. Improper cleanup procedures could lead to trouble down the road, so get the job done right the first time. Visit http://www.SERVPROseraleighgarnerzebulon.com for more information on water damage.

Sewage Backup After Heavy Rains

4/18/2019 (Permalink)

Dealing With Sewage Backup After Heavy Rains

Heavy rains in Raleigh, NC might have resulted in a sewer backup inside your commercial building. Not only is the smelly, black water unsightly and unbearable, it also poses a health risk. Knowing how to react to such a situation is vital to minimizing damage and headache as much as possible and getting your operations back on track quickly and efficiently. Put these tips to use the next time your building is ground zero for a sewage disaster and an overflow of rain water. 

1. Be Cautious of Live Electric Currents 

It’s not news that water and electricity make for a bad mix, but it’s a fact that bears repeating in these situations. Caution is of the utmost importance when cleaning up wastewater in conditions where a live electric current might be running through the water. It’s always best to ensure all electricity is shut off before dealing with a sewer backup incident.

2. Clean Up as Much Water as Possible 

Once the necessary safety precautions have been taken regarding electricity, the next step is to clean up as much of the standing water as possible. The longer water is left unattended, the bigger chance of there being a mold outbreak, which only adds to the dangers and risks of a backed-up sewer. There’s also the fact that the more damage sewage and rain water do to a building, the higher the cost of remediation is likely to be. 

3. Check to See Who Is Responsible

With backed up sewers, determining who is responsible for the issues is paramount. For instance, it might be the city that’s responsible, which could make a huge difference when it’s time to file an insurance claim. Hopefully, once the rains end, the wastewater will flow normally down the drain, allowing you to take care of any remaining water and get back to business. 

Commercial building owners need to know exactly what to do with sewer backup, excess rain water and black water incidents. A single misstep can prove detrimental in more ways than one. 
Visit http://www.SERVPROseraleighgarnerzebulon.com for more information on water damage.

How Do Experts Restore Water-Damaged Electronics?

4/18/2019 (Permalink)

Electronics restoration experts may be able to fix damaged devices or appliances.

Electronic devices or appliances may sustain damage and become unstable when exposed to or submerged in water. Devices that are powered on when damage occurs can be prone to short-circuit, which will reduce the likelihood of successful restoration. Experts who specialize in electronic damage caused by water can remove corrosion and replace ruined components. Learn more about the process that could restore the functionality of flooded electronics.

Off-Site Cleaning

Specialists will remove damaged electronics from a building or business that has suffered a leak or flooding for cleaning at an off-site location. This facility is equipped with the tools necessary to dry, clean or replace sensitive components. The restoration process involves several general stages:

  • Cleaning corrosion and debris
  • Drying
  • Repair

Items that are successfully repaired can be stored in a climate-controlled facility until a restoration job is complete. Proof of loss can be provided for electronics with irreparable damage to support an insurance claim for replacement.

Corrosion and Damage

Corrosion is the most common type of damage found in flooded electronics. This chemical reaction occurs when metal is exposed to hydrogen and oxygen. Corrosion will degrade materials used in circuits and other critical electronic components and can cause a device or appliance to short circuit or prevent it from functioning.

Restoration or Replacement

The owner of a building or business should consider whether the cost of restoring an electronic device or appliance will exceed the replacement cost. In some cases, it may be more cost-effective to claim some electronics as losses rather than risking a restoration attempt that may or may not succeed.

Electronics restoration experts may be able to fix damaged devices or appliances. In other cases, professionals can provide business or building owners with documentation to file a claim for replacing flooded electronics with irreparable damage. Rely on the expertise of water damage restoration specialists in Knightdale, NC.

Kitchen Safety Tips

4/17/2019 (Permalink)

You do it every day, oftentimes three times a day, without a second thought: cooking. For many people, cooking is second nature, and the thought of a grease fire or a kitchen fire is far from their mind. However, even the most experienced of cooks have set fire to their stoves once or twice. In fact, according to the National Fire Protection Association, kitchen fires are the leading cause of house fires. Fortunately, kitchen fires are highly preventable, with these tips from fire restoration experts in Raleigh, NC: 

• Keep track of what you place on your stove top. 
• Remain in the kitchen while you cook. 
• Wear proper cooking attire. 

Know What’s on Your Stovetop

One of the biggest culprits of kitchen fires is miscellaneous items left on stovetops, such as towels, papers, appliance cords and curtains. Keep your stovetop clear of all items that do not belong on a hot surface or, at the very least, know what is on your stove before turning it on. By keeping track of what you place on your burners, you can know what to remove and therefore prevent kitchen fires. 

Stay in the Kitchen While You Cook 

This tip is especially important if you have small children or animals. Children and pets may be small, but they’re quick, and if left unattended for even a second, they could unwittingly knock a hot pot from the stovetop or place a flammable item on its surface. Protect your home and your family by remaining in the kitchen and vigilant the entire time you’re cooking. 

Wear Proper Clothing

This is one of the most ignored cooking tips but probably one of the wisest. Many kitchen fires start because a flowing sleeve or a too-big shirt gets caught in a gas grill, burner or open flame. Make sure to wear tight clothing while cooking, and roll up long sleeves. 

Kitchen fires can be extremely dangerous, not to mention the extensive amount of fire damage they can cause. Fortunately, such fires are preventable. With these three tips, you can cook smart and stay safe whenever you decide to yield a spatula and frying pan. 

Steps for Removing Mold in Your Air Ducts

4/12/2019 (Permalink)

Strong, musty smell can be a sign of mold. SERVPRO is highly trained and experts in mold removal.

Process To Remove Mold In Your Air Ducts

A musty smell in your building in Garner, NC, can be a sign of mold. If your customers or employees are complaining about the odor throughout the building, it may be hiding out in the ducts of your HVAC system. Professional HVAC cleaning can remove the fungus and improve your building’s air quality. Here are the steps mold mitigation experts are likely to take to complete this process.

1. Assessing the Issue

In order to use the right procedures, technicians need to know what kind of mold and how extensive a problem they are dealing with. They may test the area to determine where the mold is located and how much of your air ducts are affected. Once they know how big the issue is, they can formulate a plan that hopefully will leave your building fungus-free.

2. Pinpointing the Cause

Mold growth is often the result of unresolved water damage or excess dust. It doesn’t do any good to get rid of the malodorous mold if the factors that led to it persist. Professionals may need to find and remediate the cause of the problem with damage repair or HVAC cleaning before they tackle the fungus issue.

3. Shutting Off Air Flow

Mold spreads easily through the air. Because cleaning vents can stir up the spores in the growth, it’s important to seal off the area with the mold problem. Turning off the HVAC system and covering vents to limit exposure to other parts of the building is crucial.

4. Cleaning the Area

Spores are tiny and can thus infiltrate just about every surface, crack or pore. Certified professionals are trained to permeate every place these spores may hide. They may use a variety of methods to make sure your building is completely remediated.

If you smell mold throughout your building, HVAC cleaning may be in order. Call in the professionals to make sure it is done correctly and thoroughly.

3 Ways a Quick Disaster Response Improves the Restoration Process

3/25/2019 (Permalink)

Ceiling damaged in a commercial facility by storm

3 Ways a Quick Disaster Response Improves the Restoration Process

When a storm, flood or fire damages a business in Lizard Lick, NC, a quick disaster response is often essential. The restoration process can be drastically improved if a restoration company that is Faster to Any Size Disaster is employed.

1. Gives a Positive Public Perception

Often, it’s important for business owners to show the consumers in their community that they care about their business. However, consumers may believe that a business isn’t well taken care of if the company is outwardly damaged and there are no signs of a quick response. Alternatively, employing a vendor that can quickly respond to a disaster can show the community that the wellbeing of the business is a priority for the managers and owners of the company.

2. Decreases the Cost of Claim

After a commercial property is affected by a disaster, business owners often make an insurance claim. Unfortunately, many business owners are surprised to find that primary damage to a building can result in secondary damage such as mold growth. Secondary damage can increase the cost of the claim. However, choosing to employ a restoration company that’s Faster to Any Size Disaster can reduce the cost of the claim by taking steps to prevent secondary damage.

3. Restoration Begins Quickly

Starting restoration quickly can save business owners and insurance companies time and money. Before any repairs can be made, however, a building must be assessed by professionals who can determine what type of damage has occurred. If a company can respond shortly after a disaster, an assessment can be made quickly, and repairs can begin before more damage occurs. The sooner restoration begins on a commercial property, the sooner a business can reopen its doors.

Hiring a restoration business that’s Faster to Any Size Disaster can make the restoration process easier. A company that can respond quickly to commercial property damage will give a positive perception to the public, decrease the cost of the insurance claim and can allow the restoration to begin quickly.

What To Do If You Find a Leak Under Your Kitchen Sink

3/15/2019 (Permalink)

Contact a restoration company in Shotwell, NC

What To Do If You Find a Leak Under Your Kitchen Sink

Slow dripping under a kitchen sink is a common household occurrence. Most leaks are small and unlikely to cause flooding, which may seem like a good thing, but beware: damage from a small leak that goes unnoticed over time can actually cause more problems than visible water in your home. If you find a leak under your sink, following these steps can help minimize long-term secondary damage and save you money on a costly kitchen repair.

1. Shut Off the Water Supply

Whether you notice dripping, flowing, or flooding, your first step is to immediately shut off your water. Using the valves under the sink may be your first instinct, but it might not solve the problem. If you are at all in doubt as to the location or extent of the leak, shutting off the main water supply to the house is advised.

2. Call Your Insurance Company

Contact your agent as soon as you notice suspicious moisture, slow dripping, or a burst pipe. Your insurance company is going to want to know when you discovered the leak and how quickly you acted to address the problem. Leaks that are ignored for any length of time are much less likely to be covered by your policy. Document any visible damage with photographs before you begin any clean-up or repair work.

3. Call a Professional Restoration Company

Moisture from a pipe leak can spread into cabinets, floors, sub-floors, and walls. Over time, even a small drip can cause rotting wood, buckling floors, and damp drywall, creating structural damage and providing an ideal environment for toxic black mold to take hold. Not all of this damage is visible. Contacting a restoration company in Shotwell, NC, can help you identify the extent of damage and make sure the issue is not just patched, but fully remediated.

Whether you find a nagging, slow drip or a burst, flooding pipe, time is of the essence in addressing water leaks. Following these steps can help reduce damage, saving you time and money, and keeping your home healthy and free of unwanted mold and mildew.

What To Do When You Notice Black Mold in Your Home

3/7/2019 (Permalink)

Black mold damage in Auburn, NC

Things to Keep in Mind If You Notice Mold Growth in Your Home

Mold is a problem for many homeowners. It might be easier to ignore it and hope that the problem solves itself, but if you don’t take action to remove the black mold from your Auburn, NC home, then it will only get worse over time. Because of the way mold grows, it is not possible for it to go away on its own. Here are some things to keep in mind if you notice a growth in your home.

1. What Causes Mold
One way to treat mold is to consider the source of the growth. If you have mold in your home, there is likely an underlying moisture problem that needs to be addressed. Mold likes dark, moist spaces and that is where it grows most easily. If your home has suffered some kind of water damage, this can lead to a mold problem.

2. What Happens if You Don’t Treat It
It might be tempting to leave the mold alone and try not to concern yourself with it, but this is not a problem that can be solved without action. If the black mold is not treated, it will continue to spread and grow until it has caused severe damage to your home. It can enter walls, carpeting and flooring, causing discoloration and an unpleasant, musty odor.

3. How To Remove It
In order to be sure that the damaging mold is really gone from your home, it is best to hire a mold remediation service. They have the training, experience and equipment to perform a thorough mold cleanup. If you attempt to do this on your own, you can miss areas if you don’t know what to look for and may even inadvertently spread the mold to other parts of the house.
Because black mold can spread quickly, it is best to treat it as soon as you notice the signs. Don’t put it off, because that will only cause the damage to become worse.

How SERVPRO Makes the Insurance Process Easier

2/18/2019 (Permalink)

Flood cuts to repair storm damage in Willow Spring, NC

In the event of a serious storm, flooding and other damage to your home can occur. In the most serious circumstances, you’ll need to hire the right company to provide storm restoration. SERVPRO is your top choice for a trusted, competent group of professionals. In addition, you need to work closely with your insurance company to make a claim and ensure that you don’t have to shoulder the financial burden of the disaster. SERVPRO will provide the support you need in this process as well.

Why Call the Professionals

After a major storm, even moderate flood damage requires immediate attention. SERVPRO should be your first choice when you have cleanup and repair needs in your Willow Spring, NC, home. Here’s why:

  • They have experience.
  • They have the skill.
  • They use the best equipment and employ industry-leading techniques.

Working Hand in Hand With the Insurance Company

After you get in touch with SERVPRO for storm response help, you’ll contact your insurance agent. The two professionals will exchange information to help ensure you get full coverage. SERVPRO is accustomed to partnering with insurance companies at the beginning of storm restoration all the way to the end. SERVPRO will respond quickly to your needs, which will in turn speed up the claims process so you don’t have to wonder and wait what type of service your agent will provide.

Peace of Mind

There’s a lot to worry about in the storm restoration process. Not only do you have concerns about what the company can repair and salvage, but you need the confidence that your insurance provider will cover damages and approve your claim in a timely manner. The team at SERVPRO will do its part and won’t bog down these important matters.

Storm restoration can be easier and faster when you get the right team on the job. SERVPRO also knows how to make things go smoothly with the insurance company.

How Do Experts Fix Storm Damage?

2/13/2019 (Permalink)

Wet roof from storm damage in Wendell, NC

A severe storm can damage the exterior and interior of a commercial building in Wendell, NC. Mitigation and restoration specialists should recommend the best approach for addressing damage. Mitigation experts will extract standing water and tear out damage before cleaning and disinfecting the area. Restoration professionals will then replace damaged materials and complete the job. Learn more about the stages of storm restoration.

Exterior and Interior Damage

Depending on which portion of the exterior of a structure has sustained damage, a building owner may require the services of a contractor or roofer. A restoration company can be helpful if one or more of the following forms of damage are present:

  • Broken windows
  • Damaged or blown open doors
  • Roof leaks

A commercial mitigation and restoration company can determine the extent of damage and provide a complete cleanup and rebuilding plan and estimate. It is important to address water damage as quickly as possible to prevent mold.

Interior Damage Mitigation

A restoration company will start by removing standing water. Water from a flood or leak is considered Category Three, which is highly contaminated. Several measures may be necessary to mitigate damage:

  • Extract water with a pump or wet vac
  • Tear out damaged building materials
  • Clean and disinfect the affected area

Porous materials such as ceilings, drywall or insulation may need to be torn out. These materials are difficult to dry completely and may pose an increased mold risk.

Complete Restoration

Once the cause of damage has been repaired and the effects have been mitigated, restoration professionals can complete the job. It is necessary to wait until the affected area is dry before rebuilding.

Mitigation and restoration are necessary to fix storm damage that affects the interior of a commercial building in Wendell, NC. Building owners should rely on trained professionals to remove water, tear out damaged materials and finish the restoration process.

The Importance of Having Your Electronics Cleaned After a Fire

2/5/2019 (Permalink)

A fire cleanup company in Zebulon can help in preserving items that have been exposed to smoke

If you’ve recently experienced a fire in your home in Zebulon, NC, you’re likely wondering what can be done to help restore your valuable items that have been damaged by smoke or fire. One type of personal item you will need to handle with extreme care is all electronics. It is best to wait on interacting with your devices until the fire restoration company arrives and evaluates all your belongings during the fire cleanup process. A complete understanding of how smoke affects electronics will help you avoid accidentally destroying your items or hurting yourself.

How Smoke Affects Electronics

Smoke damage is especially harmful to electronics, even if you don’t notice any physical damage. Here’s why:

  • Acids contained in smoke residue corrodes metal
  • Smoke insulates components and causes over-heating
  • Extremely hot plastic or metal releases toxic fumes
  • Smoke on circuit boards cause erratic behavior

How a Fire Cleanup Company Can Help

Fire restoration specialists are aware of how smoke and fire affects your electronics and can help identify which items have been damaged. As long as you don’t turn on your electronics after they’ve been exposed to smoke, there’s a chance the company can get your device working again. Time is of the essence when it comes to restoring smoke damaged electronics, so make sure you get help as soon as possible. While you might not have the equipment and expertise necessary to restore your device without potentially hurting yourself or destroying your device for good, they will know exactly what steps to take!

Although fire and smoke can have a devastating effect on your electronics, a fire cleanup company can be extremely helpful in preserving items that have been exposed to smoke. It’s important to remember that you might not be able to tell by looking that your electronics have been damaged. Play it safe by keeping your device off and waiting for the cleanup team to inspect it!

5 Items That Must be Worn During Mold Remediation

1/25/2019 (Permalink)

Wear proper personal protective gear

5 Items That Must be Worn During Mold Remediation 

While mold clean-up jobs are best left to mold remediation specialists, it is important that you know what protective equipment is necessary for handling mold growth in your home as you might need enter the area yourself. Cleaning mold in  Knightdale, NC, is not like typical cleaning you do around the house. When disturbed, mold spores are quick to spread to other parts of your home or onto your clothes. Learn what items you must wear during mold remediation to protect yourself and reduce the risk of spreading.

1. Air-Purifying Respirator

The most important piece of equipment you will need to get is a face mask, such as an N-99 respirator mask, to prevent you from breathing in mold particles. These face masks are designed to filter out mold spores in the air around you.

2. Safety Goggles

Mold and chemicals used to clean mold can easily damage your eyes. Make sure to wear a pair of decent safety googles to protect yourself.

3. Protective Gloves

Probably the second most important piece of equipment after face masks, protective gloves are essential for keeping mold off your hands as you work.

4. Disposable Hair and Shoe Covers

To avoid bringing mold to other parts of your home, make sure to use disposable covers to keep mold out of your hair and off your shoes. If you leave the area with mold damage for any reason, also make sure to take off the covers and a grab new ones before getting back to work.

5. Long Clothing

While Tyvek suits are ideal for larger jobs, make sure you at least wear clothing that fully covers your arms and legs. Take off your clothes as soon as you’re done to wash them.

From the proper face masks to the clothing you wear, it is important you have the necessary equipment when dealing with mold growth in your house. When dealing with the mold remediation specialist, they should already have all the necessary equipment to get the job done!

Why Do Water Heaters Make Noises?

1/18/2019 (Permalink)

Leaking water heater in Garner, NC caused the around it to flood

Some water heater noises indicate problems, such as the accumulation of sediment. Other sounds may accompany regular operation. Here are some of the most common causes of noises and ways to silence most of these sounds.

Built-Up Sediment

Poor water quality may cause calcite, sand, and magnesium deposits to build up around heating elements. Crackling noises result when water is forced through these deposits. These sounds may become louder as build-up becomes thicker. Rumbling noises occur as sediments are stirred up by water flow. There are several ways to reduce these noises:

  • Treat the tank with de-liming solution
  • Perform a water heater flush
  • Clean or replace the heating element

Sediment forces heating elements to work harder. This may result in premature part failure.

Loose Electric Heating Element

A loose electric heating element may hum or vibrate during operation. Turn off the power to the water heater and tighten the upper or lower element.

Pipe Hammering

Knocking noises in pipes result from sudden stoppages of water flow. Vibrating pipes may be more prone to break and can damage walls over time. Homeowners may want to install one of the following preventative measures:

  • Anti-hammer devices
  • Shock absorbers
  • Pipe straps and blocks or pads

These additions can prevent pipes from making contact with walls. Hot water may also cause knocking noises in cold pipes.

Valves and Switches

Heat trap or check valves may make tapping or ticking noises in the pipes above a heater. These sounds are usually not indicative of a problem, but may be eliminated with a dielectric nipple. Partially-closed valves can cause screeching or singing sounds. Check the position of valves near the heater to stop these noises.

These are some of the most common sources of water heater noises. If this appliance or pipes leak and cause damage at a home in Garner, NC, contact mitigation and restoration experts.

How To Prepare for and Extinguish a Fire

1/12/2019 (Permalink)

Make sure your building in Raleigh, NC has the right fire extinguisher

Fires can happen at any time, at any place and often without warning. Having a fire extinguisher on hand is your first line of defense. If your building in Raleigh, NC, has a fire, it is vital to know the appropriate actions to take when fighting it. If used correctly, an extinguisher can help limit the amount of fire damage to your building. The following steps will help you prepare for and extinguish a fire:

1. Pick the Right Extinguisher

Make sure your building has the appropriate fire extinguisher for the type of fires you might face at your workplace. (This may mean having multiple extinguishers available for use.) All extinguishers are labeled in accordance with what type of fire they are to be used against. For example, a kitchen fire would require an extinguisher labeled with a ‘K,’ as it is designed for fighting fats, grease and oils.

2. Call Emergency Services

In the event of a fire, the most important step is calling emergency services. Fires can be unpredictable and quickly grow out of control. Always take the immediate step of pulling the fire alarm and ensuring back up is on its way.

3. Use the Extinguisher

Before choosing to use an extinguisher, always make sure there is a clear path for evacuation if necessary. Then follow the PASS method to operate the extinguisher:

  1. Pull - Pull the pin; this releases the locking mechanism.
  2. Aim - Always aim low, toward the base of the fire.
  3. Squeeze - Spray the extinguisher by squeezing the handle.
  4. Sweep - Use a side-to-side sweeping motion to most effectively cover the fire.

After following these steps, if the fire is not yet out or if it re-ignites, use your evacuation route and wait for emergency services to arrive.

While knowing how to effectively use a fire extinguisher can aid in limiting fire damage, personal safety should always be your top priority. Whenever a fire has taken place, it's wise to have a fire damage assessment to ensure the building's safety before returning.

How To Fix a Leaky Faucet

12/23/2018 (Permalink)

If a leaking faucet causes water damage, contact a cleanup and restoration company in Raleigh,NC

A leaking faucet can lead to water damage or wastage. Learn how to fix any type of faucet.

Prepare for Repairs

Start by identifying the faucet design. The most common types include:

  • Ball
  • Cartridge
  • Ceramic Disk
  • Compression

Shut off the water supply by turning handles on under-sink pipes clockwise. Insert a plug to prevent components from falling down the drain.

Ball Faucet Repair

Ball-type faucets contain many parts. Obtain a ball faucet replacement kit and follow these steps:

  • Unscrew and remove handle
  • Remove cap and collar
  • Remove faucet cam
  • Take out washer and ball
  • Remove inlet seals and springs
  • Replace O-rings, springs, valve seats, and cam washers

Replacement kits contain specialized tools and parts. Purchase a kit from a home repair store.

Cartridge Faucet Repair

Cartridge faucet handles move up and down to regulate flow and left and right to control temperature. Follow these steps to fix a leaking faucet:

  • Remove handle or decorative cap
  • Remove retaining clip
  • Pull cartridge straight up
  • Remove faucet spout
  • Replace rubber O-rings

Be sure to coat replacement O-rings with plumber's grease. Leaks typically result from worn-out cartridges or O-rings.

Ceramic Disk Faucet Repair

Ceramic disk faucets are durable designs. Follow these steps to repair this type of faucet:

  • Unscrew and remove handle
  • Remove eschutcheon cap
  • Unscrew and remove disk cylinder
  • Pry out neoprene seals and soak in vinegar
  • Reuse or replace seals

It may be possible to reuse clean seals. Replace damaged seals to stop a leak.

Compression Faucet Repair

Damaged stem assemblies may cause a compression faucet to drip. Follow these steps to disassemble this faucet:

  • Remove handles by prying off decorative caps and unscrewing
  • Remove nut
  • Pull out stem
  • Remove and replace seat washer

Inspect the stem assembly for damage. Unscrew the packing nut to check for damaged O-rings.

It is possible to fix any type of leaking faucet. If you are not sure about the design, contact a plumber for a fixed leak. If a dripping faucet causes water damage, contact a cleanup and restoration company in Raleigh, NC.

How To Keep Your Home Smoke Alarms in Good Working Order

12/23/2018 (Permalink)

Fire damage in a Garner,NC apartment

It’s a good feeling when your family is all tucked safely in bed and the world is at peace. But sleeping through a fire is a leading cause of death in Garner, NC. A smoke alarm is the best way to keep your family safe from the ravages of a home fire. If properly installed and fitted with fresh batteries, an alarm will sound at the first sign of smoke or flame and alert your family members in time to get out before they are overtaken by smoke or heat. But how often do you need to give these units a little attention?

How To Keep Your Smoke Detector Going Strong

  • You need to replace the batteries in every unit at least once a year
  • Test the units periodically to make sure they are functioning
  • For modern units, it is recommended they be replaced about every ten years
  • Most inexpensive alarms work as well as expensive designer ones – but good batteries can make a difference

Taking Further Steps

You can also buy linked detectors, which can for instance, set off an alarm upstairs when a fire is sensed up by a detector downstairs. The cost of batteries doesn’t compare it to the price you would have to pay if something goes wrong and you have no warning, so use quality batteries. Make sure to install the appropriate number for the home you are living in and that they are all in good working order.

If things do go wrong, your home could suffer from fire damage, as well as damage from water and smoke. Cleanup and repair can be a daunting task and one that is hard to tackle on your own. Call a professional restoration service in Garner, NC, to help salvage and repair your home and its belongings. They can help with washing, dry cleaning and ozone or ultrasonic treatments to rid your home of residue and odor.

Category 1 Water Damage: Act Now!

12/23/2018 (Permalink)

If you have a flood damage situation be sure to call a water restoration company in Knightdale, NC

Take the Following Steps Within 24 Hours, If Possible

There are three categories of water that can flood your business in Knightdale, NC. Category 1 water is the best-case scenario. Category 1 damage comes from clean water sources, such as a broken supply line or a broken pipe. The key is to act quickly before any damage becomes worse. Untreated category 1 water can quickly turn to category 2 or 3 water. 

1. Turn Off Electricity

When water is involved, your first safety concern is electricity. Turn off all electric sources near the flooded area. If the water is confined to a single room, then cutting power to that room will suffice, but if the damage is multi-room, consider cutting power to the building. Call your utility company if you can’t reach the panel safely.

2. Stop the Flow

Once the threat of electrocution has passed, find the source of the flooding and stop the flow immediately. Stopping it could be as easy as turning the valve off on an overflowing toilet tank or more difficult, like completely shutting off clean water to the whole building. It is important to know where all the water valves, inside and outside, are in your building.

3. Call Your Insurance Company

As soon as the risk of electricity and flowing water is resolved, call your business’s insurance company in order to discuss the coverage for your assets. Many insurance policies cover flooding from broken pipes but not from a natural flood. Ask your insurance company to work quickly so you know what is covered. Be sure to take pictures of the damage for your records.

4. Get Help for Cleanup

If it’s a small flood, you may be able to start cleanup yourself, but be sure to call a water restoration company quickly. These companies should know exactly what to do to ensure the damage is as minimal as possible.

Flood damage recovery may be a long process. The good thing is that category 1 water is clean water and that makes the situation a lot less complicated. Using a reputable water restoration company can help keep the cleanup as simple as possible.

How Long Before Mold Follows a Water Loss?

11/29/2018 (Permalink)

Air scrubber to remove the contaminants in a Zebulon,NC commercial property

Mold may start to develop within just 24 to 48 hours after water damage. It is necessary to quickly mitigate primary damage to discourage mold growth. Here are several mold prevention methods for commercial structures that have recently suffered water losses.

Dry the Affected Area

Regardless of the source, the risk of mold rises sharply after any type of water loss. A building owner or facility manager should take immediate action to remove standing water. This may involve:

  • Using buckets, brooms, mops, towels, or wet vacs
  • Pumping out water
  • Running dehumidifiers

In the aftermath of a flood or severe leak, it is advisable to contact a mitigation and restoration service. These professionals have the expertise and equipment necessary to quickly remove water and limit primary and secondary damage.

Clean or Tear Out Damaged Contents and Materials

If the source of water damage is a sewage backup, or more than 48 hours have passed since the damage occurred, it may be necessary to tear out saturated materials. The following porous contents and materials pose a high risk of mold:

  • Carpeting
  • Drywall
  • Insulation

A restoration service can determine which materials are most likely to develop mold. Seek an expert opinion if you are unsure whether contents or materials should be cleaned and dried or torn out and replaced.

Monitor the Area For Mold

Mold may still form even after moisture has been removed. Restoration experts may recommend:

  • Ventilating the area
  • Lowering humidity levels
  • Waiting for the structure to dry

Do not attempt to rebuild or restore a structure until the affected area is completely dry. Keep an eye out for any signs of mold.

These methods may help to prevent mold growth following a flood or leak in a commercial structure in Zebulon, NC. If you have any questions or concerns, contact a water damage mitigation service that specializes in mold prevention.

Storm Preparation: Are You Ready for Flooding?

11/21/2018 (Permalink)

Always keep your gutters clean

Three Ways to Prepare For A Storm

If your home floods in Raleigh, NC, it can not only pose a risk to your investment but put your beloved family in danger. Taking steps to prepare your loved ones and your home for a storm before one is even predicted can give you the greatest chance of increasing your safety and security, as well as help reduce your need for storm remediation services. Here are three ways that you can prepare for a storm that may involve flood water.

1. Create an Evacuation Plan

You may have to make a quick exit in the case of a severe storm, so make sure all of your family members understand what can be done to leave the flooded building as quickly as possible. Also, ensure they know where to seek shelter in such an emergency. Practice this plan on a frequent basis to confirm that everyone has the plan fully memorized.

2. Gather Essential Supplies

Some important necessities that you may want easy access to in a storm include prescription medications, critical pet supplies, medical information, and electronic supplies such as a cell phone charger. Gather these items in advance and keep them somewhere that is both accessible and easy to remember in a possible frantic flood water situation.

3. Clean House Gutters

There are ways to help secure your home against water damage. One of the best actions you can take may be cleaning your gutters. Another may be keeping your storm drains clear. Complete these activities on a regular basis to help keep your water drainage as efficient as possible.

During a storm, remember that you and your loved ones are always more important than belongings and property. Your items and buildings can typically be repaired or salvaged, which is why you should put yourself and your family members first. Remember the storm preparation tips above so you can be ready if you should ever find yourself facing a flood water disaster in Raleigh, NC.

Water Damage After a Fire: Why So Much and Where Does It Come From?

11/21/2018 (Permalink)

Sprinkler are a typical cause of water damage in Garner,NC

Water Damage After a Fire

If a fire isn’t devastating enough, then the likely water destruction may push you over the edge. Most business owners have an idea of what fire damage looks like, picturing charred walls and broken equipment, but few understand the extent of the water cleanup necessary after a commercial fire. Sure, it’s easy to consider the harm from the sprinkler system, but that isn’t the only contributing factor.

1. Hoses and Extinguishers

Depending on the severity of the fire, hoses and extinguishers will likely be the most significant cause of water damage to your facility. While hoses are a prominent contributor, many owners are surprised that extinguishers are also a culprit. Though many canisters are filled with a foam concoction to snuff the flames, some contain compressed water.

2. Sprinklers and Burst Lines

Sprinklers are a typical cause of excess water, but the extreme heat of fires can cause pipes to deform and even burst to create the need for excessive water cleanup. Additionally, while this damage is usually located near the affected areas, it is possible for a sprinkler system to malfunction in other parts of the property.

3. Weather

As fire can lead to collapsed or mutilated roofs, it is necessary to protect your property from inclement weather. A lot of water problems can be avoided by implementing appropriate mitigation measures and covering all visible holes with boards and tarps.

There are emergency restoration solutions available in the Garner, NC, area, specializing in both fire cleanup and smoke cleanup. Many of these services are available 24/7 and offer immediate mitigation assistance to protect your property from any potential liability issues.

While fires are devastating and can lead to significant structural damage, don’t underestimate the necessity of thorough water cleanup. Hoses, extinguishers, plumbing and even weather all contribute to the buildup of excess water in your property and the need for timely mitigation.

Flood Water Removal: What to Expect

10/17/2018 (Permalink)

Flooding damage in Zebulon, NC

If you’re dealing with flooding in Zebulon, NC, then you may be wondering how to remove the standing water from your business. With the right equipment this process can be fairly straight forward.

Putting Safety First

Whether you’ve hired a water removal professional or decided to attempt to remove the water yourself, safety is the first step before any cleanup can be done. Here are a few steps you should consider taking:

  • Make sure electricity is turned off in the flooded area before attempting to go in
  • Wear appropriate protective gear such as waders, waterproof boots and gloves
  • Use appropriate equipment for water removal such as a trash pump
  • Read the manuals for equipment use before hand
  • Thoroughly wash your hands before touching your face or eating

Removing the Water

Water removal should only be attempted with the appropriate equipment for the job. Many professionals have heavy duty pumps designed for this work, but buckets or a shop-vac may also be used. It’s best to remove as much of the standing water this way as possible, after which our building’s drainage should kick in.

Ensure Proper Drainage

In many cases after the storm waters have subsided a bit, the drainage system installed in your building should begin to work again. However you will also want to ensure that any drainage your business is equipped with has not been clogged with debris from the flood water. Check for sticks, leaves and muck that could get in the way. If a sump pump is installed the intake and outtake valves should also be looked over. Once the main part of the water is removed then you can begin drying out the building, and follow up with any needed sanitation steps.

With the right equipment, such as a trash pump, water removal doesn’t have to seem like a daunting task. Remember to take proper safety precautions during the cleanup process. If you think your business may have suffered water damage then a professional in Zebulon, NC, may be able to help.

3 Steps to Snake a Clogged Pipe

10/10/2018 (Permalink)

Water damaged bathroom due to a broken pipe in Garner,NC

A drain auger or snake is a coiled metal spiral about a quarter-inch thick with a handle that has a hand-crank or drill attachment. If plunging does not clear a clogged pipe, you may want to try this tool. A snake is not difficult to use, and may clear a stopped pipe without the need for a plumber. Here are three simple steps to snake out a drain.

1. Insert the Snake

Put the auger down the sink drain and continue to push more of the length in until you encounter resistance. The sharp curve of the sink trap may pose an early challenge. Apply pressure while cranking to make the snake bend and proceed down the pipe toward the blockage.

2. Push Until You Encounter Resistance

Continue feeding the snake down the sink drain until you encounter more resistance. This should be the cause of the clogged drain. Now it is time to crank or drill the snake.

3. Drive the Snake Through the Clog

Some augers require cranking by hand to rotate the tip. Other designs have an attachment for a power drill. Soft clogs tend to get broken up by the snake and go down the drain. Solid clogs may get caught in the auger head. If twisting does not gradually become easier, try pulling up the snake. The head may have captured a solid clog.

Run water down the affected drain for several minutes to make sure the clog is completely clear, and then clean off the snake. Homeowners may want to purchase an auger or snake, but you can also rent this equipment from home improvement retailers.

Contact a plumber if you cannot clear a clogged drain yourself or experience a pipe break. If a sewer backup causes damage in your home in Garner, NC, you should also hire a residential water damage restoration service.

How To Efficiently Clean Your Gas Grill

10/10/2018 (Permalink)

Frequent grill cleaning can reduce the risk of a destructive fire in your Auburn, NC home

Grilling may be a common summer activity for many households in Auburn, NC. Performing a grill maintenance inspection at the beginning of the season can help you ensure your unit is primed for optimal performance. To help minimize the risk of a grease fire, you should also complete a simple grill cleaning after every use.

Initial Inspection

Your grill may sit idle for many months. Because of this, it’s a good idea to complete a thorough inspection prior to using it for the first time every spring or summer. Performing routine checks throughout the summer is also beneficial and may help you diagnose leaks and other safety concerns early. An efficient grill maintenance review should include the following steps:

  • Check fuel lines for bends, holes or cracks and replace as needed
  • Examine fuel tank for defects and loose connections
  • Ensure pressure regulator is adequately secured to tank
  • Confirm that the ignition system is operating correctly

You should also test gas lines for leaks by wiping a soapy water mixture on them and then turning on the gas. If you see bubbles forming along a line, there is a leak. For safety reasons, you should promptly replace any leaking gas lines.

Cleaning After Use

Completing a quick grill cleaning after every use can also help you maintain your device. To initiate the process, burn off excess grease and food for approximately 15 minutes. Allow the grill to cool until the grates are only slightly warm to the touch.

As a safety precaution, disconnect the gas tank before proceeding. Then, brush the grill grates to remove remaining residue. To minimize the risk of a grease fire, you should also routinely clean the cook box and dispose of grease and debris. Finish the job by wiping the grill’s exterior with stainless steel cleaner or soapy water.

Avoiding a Grill Fire

Frequent grill cleaning can help reduce the risk of a potentially destructive fire that may require extensive cleanup and fire damage restoration. Performing a routine grill maintenance inspection is another key safety precaution that every budding grill master should complete annually.

Homeowners May Qualify for FEMA Assistance

7/21/2018 (Permalink)

Homeowners Should Know Disaster Assistance Options

When a community is hit by a tornado, hurricane, tsunami or other storm and suffers from devastating flooding, the U.S. president may officially declare Raleigh, NC, a disaster area. This declaration allows the Federal Emergency Management Agency (FEMA) to offer federal assistance to those affected by the disaster.

Federal assistance is available to you when certain eligibility requirements are met: the home is in an area the president has officially declared a disaster; someone in your home is a US citizen, non-citizen national or qualified alien; the damage is to your primary residence; you cannot access or live in your home in its present condition; and expenses incurred related to the disaster are not covered by insurance or other sources.

Qualified Households May Be Eligible To Receive Federal Assistance

When you meet the federal requirements, FEMA may be able to provide assistance in the following ways:

• The cost of a hotel/motel room may be covered when flood waters make it impossible for you to access your house or live in it for a short time, or rental assistance may be available for an extended period of time while repairs are made or other housing is established.

• If your home and belongings have water damage and need repair by a professional restoration service provider, financial support may be available.

• Other expenses as a result of the flood may be covered as well: medical/dental, funeral, childcare, vehicle repair/replacement, and moving expenses.

Casualty Survivors May Apply for Assistance

You may apply for federal assistance before you file an insurance claim, but don’t forget to contact your insurance provider as soon as possible. After you apply for federal assistance, a home inspection may be needed to assess your property damage; an inspector should schedule an appointment with you. Inspectors, wearing official photo identification, make an assessment of the property but do not decide if you will receive assistance.

Homeowners Should Know Disaster Assistance Options

When you survive a major storm, the resulting damage may cause devastating consequences, but being well informed of your options for assistance can lessen the turmoil. FEMA assistance may be one of the options that you can depend upon. For more information, visit http://www.SERVPROeastraleighzebulon.com/.

Reasons To Have Electronics Cleaned After a Fire

7/19/2018 (Permalink)

In order to ensure that electronic devices can be used safely, they must be thoroughly inspected and cleaned during the fire cleanup process.

Fire damages everything near it. If a fire breaks out in your home in Raleigh, NC, you don't just need to have the immediate charred area cleaned. Fire cleanup must occur throughout your home. Even items that look like they are fine may have taken on severe smoke damage. This is especially true of your electronic equipment. Even if there is no visible damage, there are many reasons your electronics need to be restored by certified experts.

Items Affected

The effects of smoke may not be apparent at first glance. Unless your electronics are inspected by a qualified technician, you have no way of knowing if they were damaged in the fire. All of your electronics must be inspected:

• Computers
• Televisions
• Game consoles
• E-readers or tablets
• DVD players
• Stereos

Thermal Damage

The heat caused by the fire damages electronics. It can melt delicate components, causing the system to short or simply not work at all. It also expands the porous openings of the device, allowing smoke to enter. It can also warp devices, causing them to overheat the next time they are used. Every fire cleanup process includes taking into account the amount of heat that was present at the time of the fire to assess the potential damage it caused.

Smoke Damage

Smoke and soot are highly corrosive. The acidity levels in soot cause anything it infiltrates to degrade. The oxidation involved in the corrosion process can cause etching or pitting in the metal components of your electronics. Smoke is also electrically charged, which can cause circuitry to short and the devices to overheat when in use.

In order to ensure that electronic devices can be used safely, they must be thoroughly inspected and cleaned during the fire cleanup process. While it's possible that the fire caused too much damage to restore the machine properly, an electronics expert is your best chance of getting it to work again. For more information, visit http://www.SERVPROeastraleighzebulon.com/.

Keep Sneaky HVAC Mold at Bay

7/14/2018 (Permalink)

Mold may be part of life, but it doesn’t have to be an overwhelming problem.

Whether a new, old, small or large business, the people running it have plenty of things on their mind. When it comes to the structure the business operates out of, it can be easy to overlook what can’t be seen. One area of maintenance easily forgotten is HVAC cleaning—a surprising key to mold prevention.

While mold can easily be spotted on walls, floors and areas prone to water, it can also hide in air ducts. Below are three steps to help spot and deal with sneaky mold issues.

1. Inspect the HVAC system. Unfortunately, mold is something that pops up quickly and never completely goes away. Fortunately, it’s easy to minimize its growth by regularly checking around the system for moisture—mold fuel. Any signs of moisture around ducts, vents and the system’s parts, such as blowers, could indicate it’s time for an HVAC cleaning. Also, check that the drain and condensation pans are draining and not retaining water.

2. Get the system cleaned. Mold doesn’t only need to moisture to make its rounds. It can also grow on dust inside the ducts and vents. Cleaning vents helps reduce the accumulation of mold and keeps airflow operating smoothly. Business owners in Raleigh, NC, with the potential for mold in their vents should call an expert to help resolve the issue quickly and professionally.

3. Preventive maintenance keeps the mold away. Once an HVAC system is cleaned, its time to set up a regular maintenance plan. Change filters regularly to stunt future growth, and ensure that the filters are positioned correctly. Continue to regularly inspect the system and its components for any moisture buildup or improperly functioning parts. Additionally, regular general dusting and vacuuming can help air ducts stay relatively clean, keeping mold from serious growth. Lastly, be sure to set up an annual cleaning appointment with an HVAC expert.

Mold may be part of life, but it doesn’t have to be an overwhelming problem. While HVAC cleaning may not be on the priority list, its benefits can help put business owners’ minds at ease. For more information, visit http://www.SERVPROeastraleighzebulon.com/.

Flushing 101: Water Heater Maintenance

6/22/2018 (Permalink)

Remember to perform routine flushes of your water heater to prevent the inside of the tank from corroding due to a buildup of mineral deposits.

Your home’s water heater is sometimes in an area that you normally do not frequent. Since you don’t see or operate it daily like other appliances, you may forget that it still needs to be flushed regularly for top performance. Here are five steps to perform a simple DIY water heater flush.

1. Turn It Off

If you have an electric heater, shut it off using your breaker box. For gas models, rotate the gas valve until the pilot light goes out.

2. Attach a Hose

Find the drain outlet valve, located at the bottom of the water heater, and connect a garden hose to it. Take the open end of the hose to a designated drainage site that won’t be affected by debris and hot water.

3. Drain It

Go back to the drain outlet valve and open it. After allowing the water to flow for a few minutes, go to the faucet closest to the heater and turn on the hot water. Doing this ensures the water will drain swiftly. Shut off the water supply after waiting a few more minutes. The water flow will slow down before completely stopping.

4. Restore the Water Supply

After the appliance has drained completely, turn the water supply back on and close all valves. Once the open faucet’s flow changes from sporadic to consistent and smooth, the tank is now running properly and is full.

5. Restore Power and Turn On the Heating Element

You can restore the unit’s power and turn the heating element back on after ensuring the tank is completely full. Then turn the running faucet off and give yourself a pat on the back for a job well done.

Remember to perform routine flushes of your water heater to prevent the inside of the tank from corroding due to a buildup of mineral deposits. If you wait until it’s too late, the unit may begin leaking. If this happens, be sure to call a water damage cleanup crew in Raleigh, NC. For more information, visit http://www.SERVPROeastraleighzebulon.com/.

5 Ways You Can Clean Up After a Building Flood

6/21/2018 (Permalink)

A flooded building in Raleigh, NC, can be a nightmare to deal with, but it can be fixed.

No one wants to experience a flooded company building, but it happens from time to time. In order to get back to business as soon as possible, you can do a few things before the professional cleanup crew arrives.

If you caught the flooding early, these steps can help start the cleanup process. If the water has been standing for several days, however, it is best to contact an expert to deal with possible mold or sewage contamination.

1. Power Down

If you can safely reach your breaker, shut off power to the building immediately. Please call an electrician if you have to walk through standing water to access the power switch.

2. Get Ready to Clean

Be sure to wear boots, gloves and a face mask while moving furniture and cleaning up a flooded company building. If your damage was caused by a broken pipe, you will want to be extra careful about exposure to chemicals or toxins.

3. Remove Water

Try to remove as much water as possible. Once the standing water is gone, run a dehumidifier and fan to begin the drying out process. The key here to prevent mold and mildew from growing in the moist environment.

4. Get Rid of Damaged Items

Paper products, carpeting and wall coverings usually do not hold up after being flooded. Discard or recycle anything that appears to have been damaged by water. Hard surfaces and clothing can be cleaned.

5. Wash Your Clothes

Be sure to wash any clothing that you or your employees wore during the cleanup process. They can potentially be contaminated with mold or sewage. This clothing should be washed separately from uncontaminated items.

A flooded building in Raleigh, NC, can be a nightmare to deal with, but it can be fixed. Taking the above steps and talking to a restoration expert can save you on costly downtime and damage.

Why Your Business Needs Flood Insurance

6/15/2018 (Permalink)

Even the most prepared business owners may be hit by a flood.

Floods are one of the most commonly declared natural disasters, but many Raleigh, NC, business owners are not prepared for the damage a flood can do to their establishment. Even just a few inches of water can damage walls, inventory and equipment. Most natural disasters are covered under commercial insurance policies, but flooding typically is not. Nobody wants to find themselves in water up to their knees and then come to find out they don’t have flood insurance.

What Is Considered a Flood

When water affects at least two properties or 2 acres of land, it is usually considered a flood. Flooding is water that inundates an area, whether it be from snow melt, heavy rain, dam breakage, overflowing rivers or other water-related issues.

How To Know If You Need Insurance

If your business is on a lower level, you are definitely at a higher risk for flooding. Knowing if you reside in or near a flood zone will also help you assess your risk of flooding.

What Is Not Covered

There are some losses a business can experience that insurance for floods will not cover:

? Income loss due to business not being fully operable
? Company vehicles
? Septic systems
? Landscaping

How Soon Coverage Starts

There is usually a 30-day waiting period from the time you purchase coverage until the coverage goes into effect.

How Much Coverage Is Available

Commercial flood insurance can protect your business whether it be large or small. Most commercial policies provide up to $500,000 for inside contents and $500,000 for the building. Here are the most common items covered:

? Merchandise
? Machinery
? Inventory
? Building

Your insurance company will work with flood remediation professionals to clean items, repair water damage and assess which belongings are a total loss.

What If More Coverage Is Needed

If your property is valued above the national limits, you can get additional coverage by purchasing an excess flood policy.

Even the most prepared business owners may be hit by a flood. Knowing that your business is covered with flood insurance can provide piece of mind should such a disaster happen. For more information, visit http://www.SERVPROeastraleighzebulon.com/.

What Goes Into a Fire Damage Estimate?

5/21/2018 (Permalink)

A qualified company will include deodorization in your fire damage estimate and will have the tools and chemicals necessary to remove smoke odor.

After a fire on your commercial property, one of the first steps is having an insurance adjustor out to evaluate the damage and determine what you can claim on your insurance. You may also have a commercial fire professional from Raleigh, NC, out to determine exactly what you can salvage, and how. But what exactly does a fire damage estimate entail?

Evaluating What Can Be Saved, and How

While an insurance estimator is determining how much you can be reimbursed for your losses, a fire damage estimator’s job is to:

• Provide immediate emergency response to prevent secondary damage through mitigation
• Fully assess the extent of the damage and give an accurate picture of remediation efforts
• Determine what can be cleaned and restored
• Determine what should be torn out/destroyed and rebuilt/replaced from scratch
• Provide a cost breakdown for cleaning and teardown services
• Deliver an approximate timeline for completion

Will My Insurance Cover the Cost of Fire Damage Restoration?

The amount of a fire damage estimate may not match with the amount of an insurance claim, but only the fire damage professional and insurance adjustor can provide accurate information on that depending on the extent of the damage to the property. The claim may fully or partially cover the cost of fire remediation. Unless you intend to pursue further claims with your insurance company, anything not paid by the claim would come out of pocket.

Does Cleanup Include Deodorization?

If you’re working with a qualified company, yes. Smoke odor can permeate items with a lasting stench, often associated by yellowed smoke stains. If the odor is strong enough, it can last years and create an unpleasant effect on anyone in the vicinity of the smoke-damaged, contaminated items. A reputable, qualified company will include deodorization in your fire damage estimate, and will have the tools and chemicals necessary to remove smoke odor from even the most porous items without damaging them. For more information, visit http://www.SERVPROeastraleighzebulon.com/.

How Can I Detect Mold in My Home?

5/16/2018 (Permalink)

white wall with black mold growing on it Specialists can educate you on what causes mold to flourish, and how to prevent another outbreak by pinpointing the source of your infestation.

Mold can be like cockroaches; if you see even one patch it can mean a larger infestation throughout your walls or through other areas of your home. Just getting rid of that one patch may not be enough, but how can you tell if you have even more mold throughout your Raleigh, NC, home?

Find an Indoor Environmental Specialist

If you’ve never heard of indoor environmental specialists, they’re certified professionals who can:

• Test for air quality
• Test for and identify mold infestations
• Identify the type of mold and its effects
• Pinpoint the location of hard-to-find mold outbreaks
• Recommend safety and remediation activities

When an indoor environmental specialist conducts a mold test, they’re often able to pick up sensitive information that wouldn’t otherwise be detectable by the naked eye or with over-the-counter mold tests.

Can an Indoor Environmental Specialist Get Rid of My Mold For Me?

Sometimes, though you can never truly be free of mold when the spores are constantly active in the air around you. You can only minimize and control its presence. Some indoor environmental specialists are certified for mold remediation, while others may refer you to additional professionals to devise and launch an effective remediation plan to rescue your home from mold. Either will be able to tell you the first steps to take to prepare your home for mold remediation.

Can an Indoor Environmental Specialist Help Me Prevent Mold?

Absolutely. Specialists can educate you on what causes mold to flourish, and how to prevent another outbreak by pinpointing the source of your infestation. Usually the cause is water leaks and water damage, providing the fuel mold needs to thrive on organic matter. A remediation and environmental specialist can talk to you about removing these sorts of problems from your home, and steps to take to prevent excess moisture in your environment from contaminating your home with fresh mold. For more information, visit http://www.SERVPROeastraleighzebulon.com/.

Kitchen Fires: Smart Cooking Is the Best Deterrent

5/7/2018 (Permalink)

Better safe than sorry is more than a cliché. When it comes to avoiding kitchen fires, it’s one of the best tips ever.

Whether you cook to survive or the kitchen is the heart of your home, it’s the most likely room for home fires to start. By following a few basic tips, you can easily prevent kitchen fires and avoid the heartbreak of fire damage to your beloved appliances and keepsakes.

Avoid a Disaster While in the Kitchen

Many people know the best way to extinguish a grease fire is by smothering it or using a fire extinguisher — never use water, which makes these fires spread and intensify. However, the best way to prevent any kitchen fires from starting in Raleigh, NC, is smart cooking:

1. Wearing flowing clothes like kaftans and robes with gull-wing sleeves while cooking may sound like fun. However, those styles increase the chance of the cook catching fire when the loose material hits a hot burner or oven element.
2. Grease buildup on stove surfaces, under burners and in the interior of the oven easily catches fire, so keep those areas clean.
3. Never walking away from a stove while broiling, grilling or frying is one of the best tips to avoid kitchen fires. The high temperatures required for all those cooking methods make them the most dangerous, and even a few seconds out of the room is enough time for food or grease to ignite.
4. Timers aren’t just for baking. It’s easy to get distracted, so set a timer for 15 or 20 minutes when you leave the room and come back for a minute to occasionally stir the sauce, taste the soup, or just make sure everything is on track.
5. Keep your stovetop and adjacent surfaces free of everything flammable, including curtains, food packaging, bags, potholders and wooden kitchen tools.
6. It’s easy to get caught up in serving, eating and cleaning up when you cook. Before leaving home or retiring for the night, take a minute to double-check that all small appliances, ovens and stovetops are switched off.

Better safe than sorry is more than a cliché. When it comes to avoiding kitchen fires, it’s one of the best tips ever. Contact your local fire department in Raleigh, NC, with questions or concerns about home fire prevention. For more information, visit http://www.SERVPROeastraleighzebulon.com/.

Why Is Black Mold Growing in My Building?

4/26/2018 (Permalink)

Black mold is one of a variety of mold or fungi that are caused by moisture that doesn’t dry out quickly. It can grow anywhere in a building where there is moisture, high humidity or standing water. Here is what you should know to find problem areas and prevent mold.

Finding Moisture Problems

In commercial buildings in Raleigh, NC, there are multiple areas where a moisture problem can lead to the growth of mold. Some of the most common moisture issues in commercial buildings include the following:

• Water from leaking pipes or roof leaks
• Excessive humidity in areas such as wash rooms, boiler rooms or cafeteria kitchens
• Areas with poor ventilation such as locker rooms
• Ground water that runs into a building’s foundation or basement
• Any spills or drips that aren’t quickly mopped up or dried
• Damp insulation from internal leaks in the walls
• Poor building maintenance

Preventing Mold Growth

Generally, the best way to deal with any moisture problem that could lead to the growth of black mold is to prevent it in the first place. If you suspect a problem, do a thorough inspection of your building, looking for all the problems listed above. Talk to your building maintenance crew about ways to minimize standing water, moisture and high humidity in all areas. These may include improved ventilation systems on air conditioning and heating units, more fans and ventilation in damp areas such as locker rooms and kitchen areas, moisture-resistant insulation, frequent checks of rugs, carpets and ceilings to make sure they aren’t wet from spills or leaks.

The design and layout of a commercial building can also help minimize any problems. Tile, linoleum or other hard floor surfaces are usually better choices than carpeting, which can soak up moisture. Mold can grow underneath a wet carpet quickly. Improved venting and windows that can be opened to allow air to circulate more freely can also help prevent growth of fungi or mold.

Mold is often hard to tackle alone. If you’ve taken all the necessary precautions but still have black mold in your Raleigh, NC, building, be sure to hire an expert in mold cleanup that is familiar with the problem and knows how to eliminate it. For more information, visit http://www.SERVPROeastraleighzebulon.com/.

3 Things To Do When Your Toilet Overflows

4/22/2018 (Permalink)

Nothing can ruin your day like a flooded toilet. Beyond the ick factor, you usually have to act fast to prevent serious water damage. If you’ve had a major flood in your house thanks to sewer damage in Raleigh, NC, you should call a water restoration specialist ASAP. In the meantime, here are some tips to mitigate the damage.

1. Stop the Water Flow

Any sewage company will likely tell you, in the event of a flooded toilet, step one is shutting off the water source. You can do this by turning off the valve behind the fixture. This may not solve your bathroom woes, but it can help stop the spread of water damage.

2. Clean Up Standing Water

It’s good planning to have gloves, mops, rags, paper towels and other cleaning materials on hand for an emergency. Standing water—the visible water that has flooded—should be absorbed as quickly as possible before it seeps into the flooring.

For a serious flood that affects two floors, you may have to remove the flooring and ceilings. Sewer damage that seeps into the floor can lead to the formation of mold. By removing the wet materials, you’re often able to disinfect and dry everything out to ensure that you don’t get any nasty surprises down the road.

3. Ventilate

Air out the rooms as best as you can. Open all the windows and bring in any fans you have around the house. Keeping the air moving can help dry out the area and reduce humidity before your water restoration specialist arrives.

Sewer damage from a flooded toilet is never fun, but if you act fast with these simple steps, you can have a better chance at reducing the extent of the damage to your home. Because of the bacteria inherent in toilet water, for any major amount of flooding, be sure to call a professional in Raleigh, NC, to assist in clean up. For more information, visit http://www.SERVPROeastraleighzebulon.com/.

A Flood Cut Is Your First Step to a Dry Home

4/17/2018 (Permalink)

Powerful stormy weather, such as the recent torrential rainstorms in Raleigh, NC, can wreak havoc on homes causing flooding and related damage. Homeowners can be left to face the tumultuous project of restoring their residences. There are often many factors to consider for a safe and effective clean-up, such as the degree of water penetration throughout the house. Water damage specialists can be a vital resource in combatting the effects of water inside your house. They are usually trained to analyze and determine how much damage your home has sustained and put you on specific path to normalcy.

What Is a Flood Cut?

Once it is determined water has compromised the walls, it may be necessary to perform a flood cut. A flood cut typically follows specific steps:

• Determine and mark the water level throughout the home. This water line may vary based upon the degree of flooding.
• Mark again at least 12 inches above the noted water line mark, which is the flood cut line.
• Slice and remove the dry wall at the flood cut.

For example, if the water level stopped 4 inches from the floor, a flood cut could be created 16 inches from the floor.

Why Is a Flood Cut Helpful?

Once the flood cut is performed, the specialists can tear out any affected materials behind the wall, such as insulation. This is often necessary to alleviate the possible development of mold and mildew. Water damage specialists can remediate mold contamination so residents can be free of concerns.

Flooding within your home may feel invasive. Personal property can be harmed as well as the structure itself. The emotional toil may be overwhelming, as well as the process of restoration. A flood cut can help create a barrier against continued water intrusion. If you experience a problem, work with a professional restoration company to put your home back in order. For more information, visit http://www.SERVPROeastraleighzebulon.com/

Lawn Slime: An Uninvited Visitor

3/27/2018 (Permalink)

When it comes to the topic of mold, most residents in Raleigh, NC likely think of greenish-black spots on shower walls or underneath old wallpaper. Just as mold thrives in a wide variety of places, it can also easily spread outdoors, as seen in the infamous lawn slime that plagues yards of all kinds. Keep reading the pointers below to find out what this type of mold is, what its common characteristics are, and how to identify it.

What Is Lawn Slime?

A homeowner unfamiliar with outdoor mold may be shocked to find a dark, sludgy substance across the yard. Like most types of fungi, slime mold grows in a variety of forms and can actually help other parts of the yard break down organic matter. Outdoor slime can take on many different colors, such as pink, blue, or orange, but it is usually dark.

How Long Does It Last?

A common characteristic of mold is that most types depend largely on temperature and moisture. If both of these elements are at the right levels, it may be years before lawn slime fades into the background of your domain. For instance, if your area sees a lot of rain, you can likely expect the slime cleared from patches in your yard, only to see it reappear days later.

Where Can One Spot It?

Aside from the most obvious location of your lawn, outdoor mold can pick favorite areas to spread. While it mainly sticks to lawns, this type of fungus can also affect paved areas, such as sidewalks and driveways. If you see a powdery or slimy substance outside your home, you are probably dealing with some degree of this mold.

When you've discovered a problem that is making your home less homey, small patches of lawn slime can seem magnified. Although it can become a spot for slip and falls when on paved areas, slime in your yard is typically no major cause for alarm. Visit http://www.SERVPROseraleighgarnerzebulon.com for more information on mold. 

How Can You Prepare for Flood Damage?

3/22/2018 (Permalink)

Mother Nature is unpredictable, but even when you can’t prevent or predict flooding, you can still be prepared. Flood damage and storm damage can cause costly and catastrophic losses that many commercial businesses struggle to recover from. With appropriate preparations, you can minimize loss of property, inventory, and livelihood.

1. The First and Best Preparation Is Prevention

If you’re selecting your first commercial location, one of the best things you can do is choose a site that’s both advantageous to your business needs and positioned strategically in a low-flood zone. Historical flood data in Raleigh, NC can tell you which areas are less likely to deal with flooding and runoff.

If you’re already established, though, you can still mitigate damage by ensuring your property is water-tight. Check weather stripping and sealing, and where applicable, use waterproof coatings and paint.

2. Stock Up on Sandbags

When you know bad weather is coming, it helps to have sandbags on hand. Sandbag your doors and windows to create a watertight seal and prevent windows from breaking inward. You can also sandbag your walls if you have enough, particularly if you’re worried about water damage or about walls breaking inward under heavy flooding.

3. Seek High Ground

If you have the ability to move inventory, furniture, and office equipment to a higher floor in the event of a flood, take advantage to keep your investment safe. Migrate anything that isn’t fixed in place. Organize and label everything neatly as needed; you may also need to create a labeled floor diagram to replace things after.

4. Check for Leaks

Although sandbagging will help prevent some water intrusion, check your entire property for leaks. This includes checking your ceiling. Sandbags can’t prevent roof leaks, which can cause major storm damage and make the work of restoration specialists even more difficult. One good way to test if areas are watertight is to check if they’re airtight. You may notice drafts already, but you can also use a can of air to check any seams or jointed areas. Visit http://www.SERVPROseraleighgarnerzebulon.com for more information on commercial storm damage. 

How Can I Prevent Mold From Growing?

2/19/2018 (Permalink)

Mold spores are present everywhere, and they can quickly begin to grow and spread if good mold prevention practices are not in place. You can prevent the development of mold in your commercial property by quickly taking steps to remediate any water damage that may have occurred. Sources of water damage can include the following:

• Spills
• Leaks
• Burst pipes
• Broken appliances
• Excessive rainfall

These are just a few of the ways that water can be introduced to a property. Once the water comes in contact with a surface, mold can begin to grow. Because mold growth can begin with surprising speed, property owners and managers in Raleigh, NC, should not delay remediation and restoration efforts.

Clean up Water as Soon as Possible

Begin clearing up the water as soon as it is detected. Soaking up water with towels and rags is a good first step; be sure to wash these quickly to avoid them becoming a hot spot of mold growth themselves. If a leak cannot be stopped, place a bucket or other container underneath the flow to catch the water. Contact a plumber as soon as possible to arrange for repair services.

Check Surfaces for Damage

Water can damage all kinds of surfaces, including stucco, drywall, and wood. These and other porous surfaces can absorb water quickly, which leads to mold growing in small and hidden spaces. Simply wiping up the water with rags and mops is usually not enough to hold back mold growth. Water damage can weaken materials such as drywall and plaster, and may require professional assistance to repair. Working with experienced water removal and remediation companies can be a good way of ensuring that damage due to mold is prevented. Your commercial building can be free from deeply established mold colonies that grow underneath floorboards, behind walls, and in ceilings.

Contact Professionals Promptly

Working with plumbers and mold remediation technicians promptly can be a good way of preventing mold from growing in your Raleigh, NC, business. Instead of taking chances, choose to work with experienced service providers.

Clearing Smoke Damage: A Job Better Left to Professionals

2/12/2018 (Permalink)

Returning to your building after a destructive commercial fire can be difficult to process, both mentally and emotionally. However, immediate action should be taken regarding fire cleanup to avoid further damage. When you need to clear out smoke damage in Raleigh, NC, it’s best to hire trained professionals to get the job done right. Though you may want to get involved and even clear some of the soot damage yourself, smoke cleaning requires more experienced labor from those who know how to accurately clear it.

Here’s why you should hire certified fire specialists to restore your building:

* If called soon enough, they can keep ash and soot from seeping into your belongings. It takes as little as a few hours for fire damage to settle into the walls and furnishings of your home. The longer you wait to take care of the situation, the harder it will likely be to restore your items. Hiring professionals early means having trained technicians clearing the area quickly and efficiently before more damage can occur.

* They can lower your restoration costs significantly. If smoke damage goes unchecked for a few days or even weeks, the effects on your property are sure to be far worse. Ash residue starts to discolor surfaces, metals become tarnished and any smoke odors may simply never fully dissipate. Calling on professionals within 24-48 hours better ensures your property won’t endure a greater loss, a situation that becomes that much more expensive.

* Experts have more efficient materials to use. While many DIYers simply go for the soap and water method, clearing away extensive soot, ash and smoke odors often calls for stronger solutions. Chemical solvents and special detergents are the best options for saving more of your belongings and eradicating fire damage as competently as possible.

If your commercial property in Raleigh, NC, needs some serious TLC after a devastating fire, hiring trained professionals to clear away smoke damage is a smart move. Any soot damage is disposed of correctly while the expert smoke cleaning process eliminates any pesky odors that can linger behind.

What To Know About Secondary Damage

1/10/2018 (Permalink)

There are a number of damages associated with flooding in Raleigh, NC. While many of them are caused by direct contact with the flood water, that isn’t always the case. In fact, secondary damage can still occur after the water has been extracted.

Knowing the Signs

Before you dive into what secondary water damage is, it can help to know what signs to look for. After a flood, these are a few of the most common signs that your residence is being damaged by indirect exposure:

• Bowed wood floors
• Rotten wood
• Black mold
• Fungal growth

Any of these signs could indicate that your property is being damaged indirectly rather than directly.

Understanding Indirect Exposure

The simplest way to explain secondary damage is by referring to it as indirect exposure. This is damage that is done after the initial flood and without contact with the original flood waters. The way that this happens is that moisture can evaporate and contamination from the original intrusion of water can remain in the residence. The high humidity that this causes can lead to a spread of black mold growth that can be damaging to your property.

Preventing Damage

The best way to prevent indirect exposure is to act quickly when there is a flood. If you take a prolonged amount of time to clean up the water, it may lead to more contaminants and more places for those contaminants to hide. When dealing with a flood, utilize the help of a professional remediation service, which will be able to help you prevent further problems.

Secondary damage, or indirect exposure to contaminants and water, can lead to problems such as black mold, warped floors and even rot. This is why it’s so important to take care of a flood as soon as it happens. The problems that come later can be expensive and inconvenient. Visit http://www.SERVPROseraleighgarnerzebulon.com for more information on water damage.

Top 4 FAQs About Mold

11/30/2017 (Permalink)

Top 4 FAQs About Mold

One of the most common and most misunderstood problems for homeowners in Raleigh, NC is mold growth. It’s normal to wonder if molds are dangerous in the home, and more importantly, what can be done to fix the problem. These growths often begin due to high humidity or instances of water damage, and they can go unseen until the problem requires professional attention. Here’s what you need to know about these frustrating fungi.

1. It’s a Hydration Situation

Too much moisture is the primary culprit when mold is found in the home. Microscopic spores travel through the air, and when they settle in damp, musty areas, they’re capable of growing into potentially harmful structures. Limiting humidity and resolving leaks are common fixes to these types of issues.

2. There are Multiple Types

Mold comes in a variety of colors, most commonly gray, green and black. Certain growths can produce mycotoxins, which are capable of causing notable adverse health effects when overexposure occurs. That’s why regardless of type, mold remediation is necessary when growth is observed indoors.

3. It Starts Quickly

Don’t take evidence of water damage sitting down—it can result in mold growth in as little as 24 hours. Common causes often include:

Leaky plumbing pipes
Damaged roofing components
Basement flooding after heavy rain

4. Restoration is Possible

In some form, molds are just about everywhere, inside and out. Therefore, while complete removal is technically impossible, remediation is a very attainable goal for any home in Raleigh, NC. It’s a job best left to the pros, as mold remediation professionals utilize equipment made to inhibit further fungal growth in addition to cleaning and removing compromised materials.

Prevention’s always the best route, so make sure to limit the potential for high humidity in your home. Keep a sharp eye out for any signs of water damage, including discolored spots on walls or ceilings, and be sure to tackle any signs of mold growth quickly before they can spread further. Visit http://www.SERVPROseraleighgarnerzebulon.com for more information on mold.

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