Recent Posts

What is the Best Way to Clean a Toilet Backup in My Business?

7/8/2020 (Permalink)

ceiling tiles damaged by water Having issues on reopening your business after water damaged closed you down. Call SERVPRO of Raleigh to mitigate your problems.

Water that has sewage in it creates a hazardous environment for your customers and employees, SERVPRO can restore and sanitize your Raleigh commercial property

A water loss in your Raleigh business carries dangers such as slip and fall accidents, which have the potential to injure both customers and employees. That is why it is a good idea to section off a loss area or, in some cases, close operations for a limited time during cleanup. That is never more important than when sewage is part of the issue. This type of water requires handling as a biohazard and can be dangerous to aspirate or come into contact with, that is why it is essential to outsource the restoration job to a professional mitigation company.

What are Common Losses Found During Commercial Water Cleanup?

When a Raleigh business requires commercial water cleanup, SERVPRO techs keep three things in the highest priority:  

  • Safety for all
  • Minimizing loss for the property owner (content and structure)
  • Prepping the business for reopening as rapidly as possible

The techs move stock and items such as furnishings or stock that have the potential to get affected by elevated humidity levels or sewage-tainted water to another area of the property or a secure place until the premises gets cleaned and sanitized. Any structural materials that absorb water tend to be a loss and get removed, such as:

  • Sheetrock that wicked contaminated water
  • Seepage under tile flooring or glue-down carpet causing it to lose adhesion
  • Cardboard boxes and files on the floor in the loss area

How Does the Cleanup Process Work?

Once SERVPRO techs arrive on-site, SERVPRO techs get to work immediately, extracting the water and defining the loss area that requires cleaning. Because handing water with sewage can be hazardous, the techs wear protective clothing for safety. After drying, the premises get cleaned using professional cleaning agents to neutralize any remaining bacteria or pathogenic elements as needed, leaving the property ready for servicing customers again.

SERVPRO of Southeast Raleigh / Garner at (919) 615-1179 has certified techs that bring the latest equipment and use advanced methods to perform commercial water cleanup safely and get your business reopened quickly. Certified SERVPRO Cleaned.

Can My Drapes Be Saved From Water Damage In Raleigh?

6/28/2020 (Permalink)

water damage in home You may think there is no restoring your drapes, but that isn't always the case.

SERVPRO Uses Professional Techniques to Clean and Restores Drapery in Raleigh Homes

If your Raleigh home has experienced water intrusion that has damaged your drapes, SERVPRO can help. We not only clean and restore your home's structure but the contents as well.

Does the fabric type matter?

Our staff of the Institute of Inspection Cleaning and Restoration Certification (IICRC) trained technicians are experts at what they do. If you have water damage to your drapes in your Raleigh residence, the first step is inspecting them. Different types of fabrics require different cleaning methods. Some things you need to keep in mind:

• Cleaning may harm old, fragile drapes
• Newer curtains, 1 – 2 years old, tend to clean well
• Sunlight and moisture from time may have caused damage

Keeping Your Drapes Hanging Around

If possible, SERVPRO will clean your drapes to their former state. Once the pretests and inspections take place, then the method of cleaning gets determined. All drapery goes through some necessary cleaning before more in-depth cleaning gets done. It includes:

• Dry brushing with a dry brush sponge
• Vacuuming – can remove up to 79% soil

There are two types of cleaning for drapery. Both usually take place while the drapes are hanging but may be removed from fixtures if needed.

• Machine Dry Cleaning
• Hot Water Extraction

The most common onsite method of cleaning drapes is the machine dry cleaning. If water damage has occurred and your drapery is wet, this method will not get used. Even if they are dry, it doesn't get used if they are heavily soiled. The hot water extraction process is similar to the dry-cleaning process but uses solvents and detergents mixed with hot water.

You may think there is no restoring your drapes, but that isn't always the case. Contact SERVPRO of Southeast Raleigh / Garner at (919) 615-1179 for quality water damage service that is Faster to Any Size Disaster.

Can My Hardwood Floors Be Saved After Water Damage in Raleigh?

6/28/2020 (Permalink)

water damaged and wet hardwood flooring Regardless of the type of flooring that was affected, team SERVPRO can help. Contact our technicians for service after water damage.

Prepare to Be Pleasantly Surprised -- SERVPRO Has Solid Strategies to Return Water Damaged Hardwood and Other Flooring to Pre-Loss Condition in Raleigh

Maybe because it is so beautiful, gleaming and golden, Raleigh homeowners experience much stress and worry when hardwood floors suffer water damage. The reality is most hardwood floors are relatively resilient when rainwater from an open window floods over it or a pipe in a nearby wall bursts. The key is responding quickly, and consulting with experts before assuming the worst has passed.

Why Do I Need a Professional Assessment if I Mopped Up the Water?

Hardwood floors are made up of hundreds to thousands of interrelated parts, the joints between planks or strips permitting the water damage in your Raleigh home to percolate between and into the subfloor. Throwing down towels or using a wet vacuum helps deal with the standing water, but you have no real grasp of how much moisture migrated. Avail yourself of professional water migration detection and moisture level metering to avoid secondary damage:

  • Swelling and weakening of subfloors
  • Warping of the hardwood layer as it wicks up moisture from wet subfloors -- cupping, crowning, or buckling can occur days later
  • Ceiling damage beneath the floor
  • Mold growth and damage 

How Can the Water that Drained Through Be Removed?

SERVPRO Water Damage Restoration Technicians (WRT) use sensitive detection and measuring tools to locate water and excess moisture, and then use state-of-the-art equipment to remove it. One efficient way is to apply floor mats flat on the affected areas, and then attach hoses to a powerful extractor. The operation of this negative air pressure system suctions the water from all floor layers. We monitor the process, later adding air movers and dehumidifiers in the room or below to return your floor to its normal moisture readings.

The skilled and dedicated crews from SERVPRO of Southeast Raleigh / Garner are well trained and equipped to restore your treasured but waterlogged hardwood floors. Call us at (919) 615-1179 as soon as you note the damage, and we will make it “Like it never even happened.”


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Is Hiring a Fire Damage Cleanup Company Always Needed for my Raleigh Home?

6/24/2020 (Permalink)

fire damaged foyer Smoke and soot travel beyond the fire. SERVPRO can remediate the damage and make it, "Like it never even happened."

Training and Experience Is Why SERVPRO Calls a Halt to Fire Damage that Continues to Deteriorate Raleigh Homes and Contents 

Raleigh homeowners who quickly douse a fire caused by a candle too near a curtain or mischievous children with matches often believe they have dodged a significant crisis. Your home is not in ashes, so no harm, correct? Unfortunately, the smoke and soot created by even a brief fire can infiltrate all spaces in your residence, perhaps not immediately noticeable, but making itself known later with persistent odors and discolored surfaces. 

Should I Get a Small Fire Checked Out? 

Something as innocuous as an operating HVAC system can spread smoke and soot far from the fire ignition site in Raleigh. The residues created during combustion are chemically different from the fuel, toxic and corrosive, capable of eroding porous materials like drywall, tarnishing metals, and sending odor-bearing particles to every corner and crevice. Soot, the incompletely combusted materials burned, is the carrier of malodors, but it is a mist of tiny bits nearly impossible for a non-professional to eradicate. 

Will Asking for an Assessment Result in Unnecessary Expense and Disruption? 

Find a fire damage recovery company that clearly communicates, acts with integrity, and works with your insurance company. Follow this advice, and you realize why SERVPRO is the answer. We live and work in this community and strive to deliver exemplary fire damage recovery results determined by the circumstances of each scenario. Expect us to assess accurately and to offer a practical plan for eradicating residues and odors. Many companies claim no job is beyond their capabilities nor too insignificant for their attention. We mean what we say. Our goal is to make it “Like it never even happened” for every customer. 

When you must place your trust with experts in the fire damage mitigation and remediation field, call SERVPRO of Southeast Raleigh / Garner. Contact us at (919) 615-1179 to set up a post-fire assessment to limit long term harm. 

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How Quickly Can SERVPRO Restore My Water-Damaged Raleigh Bar?

6/23/2020 (Permalink)

"24/7 Service" Don't let your Raleigh Bar be shut down due to water damage. Call the professionals at SERVPRO today for remediation assistance.

With how quickly water damages can spread throughout your damaged property, our professionals can restore your bar after standing water and saturation concerns. 

Water losses can be a threatening situation for your Raleigh bar, especially when this damage overtakes the establishment's high traffic areas. Because We're Faster To Any Size Disaster, our SERVPRO professionals can mobilize quickly when disasters strike so that there is little delay in getting vital mitigation started in the building.

Because water damage in Raleigh bars like yours can spread quickly and affect many surfaces and contents, our team works to provide adequate recovery options like efficient extraction. These actions that get taken as soon as our professionals reach the building so that fewer materials can become irreparably damaged my migrating loss effects.

Why Is Extraction So Important After a Loss? 

Many surfaces and materials can become damaged by standing water and saturation when water losses occur. Addressing standing water can noticeably reduce penetration and saturation of exposed materials. Because many of the elements throughout the barroom are wooden, it is vital to clear standing water from the surface before these porous compositions can absorb the migrating damages. Many of the potentially damaged items and areas of your bar include:

  • Stools
  • Booths
  • Tables
  • Wood Flooring
  • Dance Floors

Is It Possible to Stay Open Through Restoration? 

It is our business to get you back in business after a loss incident. When we can contain the migrating water effects to specific areas of the structure, it is sometimes possible to restore the damages without needing to shut your doors. With working during the day on your nighttime establishment, we can get your building dried and ready for its average volume of thirsty patrons.

With so many areas that could become damaged by standing or migrating water, our SERVPRO of Southeast Raleigh / Garner team can help with efficient drying and recovery solutions. Give us a call anytime at (919) 615-1179.

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Tips for Smokers for Preventing a Home Fire

5/26/2020 (Permalink)

hand holding a cigarette When your home is damaged by a fire, be sure to call our team of fire restoration experts.

Even though there are less cigarette smokers in recent times, there are still many home fires caused by a cigarette fire. These fires also among the most harmful, perhaps because many start after a person has fallen asleep. Like many fires, this type can be avoided with some common sense precautions. A person should never smoke in bed. Mixing heavy drinking and smoking in the home is a dangerous combination. Throwing partially extinguished cigarettes into the trash or yard can lead to a fire just a few hours later. Young adults who smoke in the home may not be as careful as older adults so they should be watched carefully and educated on what to watch out for.

The Dangers of an Ashtray Fire
Even the conscientious use of an ashtray does not rule out a cigarette fire. The following habits should be avoided at all times:

  • Throwing warm ashes in the trash
  • Leaving the home if hot ashes are still smoldering
  • Placing an ashtray near an open window
  • Taking an ashtray into a bedroom
  • Leaving a lit cigarette unattended

A worst-case scenario is when a fire starts after everyone is asleep. For this reason, all homes should be equipped with working fire alarms.
The Benefits of Professional Fire Cleanup
After a home fire in Raleigh, NC many challenges exist during the cleanup process. A qualified fire repair and recovery team has all the resources needed to return a home to its pre-fire condition. Highly-trained technicians know how to remove the damage caused by soot and smoke. They have the equipment to permanently remove odors so there is not a trace of that persistent smoke smell. Many common remedies for odor removal only hide the odor; eventually though, the smell will return. Hiring a company that follows the best practices of the cleaning and restoration industry makes sure the odor is identified and eliminated from the home over time.

The Importance of A Strong Roof

5/11/2020 (Permalink)

A weak roof puts your home in danger of being damaged by a storm.

The smallest chink in the armor can allow water to come through and enter the attic and the rest of your house. A strong roof system forms an impermeable barrier over your Raleigh home, and repels heavy rains, ice and snow. A new roof should be able to withstand high winds and the effects of a hail storm. An older roof should be maintained on a regular basis. A timely roof repair keeps the barrier over your home strong, whether it is replacing damaged shingles or redoing the metal flashing along edges.

Roof Upkeep
A regular roof inspection is one key to a strong roof. A good idea is to schedule one at least once a year. You can do this yourself, but a professional inspection has the following benefits:

  1. It keeps you off the roof
  2. It is conducted by a person knowledgeable about roof repair
  3. It identifies roof damage
  4. It finds small problems before they become big problems
  5. It can help extend the lifespan of your roof

If water does enter your home, it can soak insulation and damage walls, ceilings and flooring. Calling in a qualified storm remediation company can treat water damage and prevent additional harm to your home, such as mold growth.

Home Upkeep
A strong roof is the centerpiece of protecting your home from a big storm, but it is not the only area to watch out for. While a timely roof repair is critical, so too are other preparations. Windows should be sealed watertight to keep out blowing rain and to limit wind damage. Doors should have weather seals to prevent water seepage. Cracks and tears in siding and foundations should be fixed to repel water. A comprehensive approach to limit storm damage increases your safety and protects your property.

What To Know About Flooding and Your Home

5/4/2020 (Permalink)

tile flooring with standing water showing the harm that flood waters bring to your home Flood waters in your home may require a team of restoration experts to mitigate.

When your Raleigh, home experiences flooding you may notice that some of the materials that comprise your home end up damaged.

Whether you have swelling wood, soggy carpeting or damp drywall, a local restoration service may be able to help. Here’s what you may want to know about what happens when these three materials suffer flood damage.

1. Wet Drywall
When drywall gets wet due to a broken supply line or other water damage it may seem to be extremely difficult to restore. This material soaks in water and can become soggy. Fortunately, your restoration service may be able to perform a flood cut rather than ripping out whole panels. Your restoration crew will count out the drywall about 12 inches above where the flooding stopped and replace only this portion. They can then paint over the flood cut so that it looks as though the damage never occurred.

2. Wet Wood
After water damage your home you may experience swelling wood. If this problem is caught soon enough this wood can be dried before it begins to warp and cause structural problems. If possible the wood may be temporarily removed so it can be properly dried.

3. Wet Carpeting
Another item your restoration service can restore after a water pipe repair, is wet carpeting. The exact nature of the restoration may depend on the size and type of the leak. For example rugs can be laundered but for wall to wall carpet, cleaning machines may be required. In many cases it may be possible to use a machine to pull the water out of the carpet, and then perform a carpet washing with appropriate cleaners to ensure no lingering issues such as bacteria or mold. In extreme cases or in the event of black water damage, the carpet may need to be replaced.

Remember, if your home has damp drywall, swelling wood or soggy carpeting it’s important to contact a restoration service to help with repairs as quickly as possible. Quick repairs can help you avoid long term damage in your home, while professional restoration can have your home looking “Like it never even happened.”

How to Maintain Your Smoke Alarm

5/4/2020 (Permalink)

building that has suffered severe fire damage and is in need of massive restoration Fire alarms can help you get out safely!

A smoke alarm is an important device that should be present in every Raleigh, NC home.

If the fire is small, an alarm may be able to notify you in time to prevent the flames from spreading and causing severe damage. In cases of larger fires, it can allow you to leave the building safely and prevent harm to you and your family.

Types of Alarms
When it comes to your smoke alarm, there are a few different types that you could have. These include:

  • Traditional battery-powered alarms
  • Lithium battery-powered alarms
  • Hard-wired alarms

Hard-wired alarms are connected to your home’s electrical system which can make them a more reliable choice. They also use back-up batteries, so the alarm will still sound if the power is out. Along with different power sources, alarms also come in photoelectric and ionization varieties that detect smoke in different ways. You can also purchase a dual-sensor smoke detector that uses both of these technologies.

Alarm Maintenance
Because it is essential to have a working smoke alarm in the event of an emergency, you should always keep your alarm well-maintained. This includes keeping it free of dust and debris that can affect the accuracy of the detector. You should also test the batteries at least once each month. With a traditional battery-powered alarm, you will need to change the batteries once or twice a year. A lithium battery is designed to last throughout the life of the device and will not need to be replaced.

While an alarm can help you limit the amount of fire damage that occurs in your home, you may still need to have repairs done after a fire has happened. If this is the case, you can hire a fire remediation company to return your home to normal. They can clean and remove soot and smoke damage, repair and rebuild any affected areas and restore many of your damaged belongings.

4 Ways to Prepare Your Business Before a Storm

5/4/2020 (Permalink)

flooded area with sand bags up to prevent commercial damage to local businesses Is your business prepared for the next storm?

If you are expecting a storm in Raleigh, NC then you should take steps to prepare your business.

If flood water enters the building, it can cause a lot of damage that will take time and money to repair. The following are a few ways that you can limit the effect that severe weather has on your business.

1. Make Building Repairs
If your building is already in bad shape, then water damage is more likely to have an impact. You should have an inspection to look for anything that may need some work. The areas around doors and windows, in particular, can deteriorate more quickly than others, so these should be checked thoroughly. Leaky areas will need to be repaired as well.

2. Back Up Data
It is likely that you keep important information on your computers. During a storm, flood water can accumulate on lower floors and can damage electronics and equipment. To reduce the risk of losing data, you should use cloud storage or an external drive to create backups of your files.

3. Move Furniture and Electronics
Because the water rises from the ground, the lower floors in a flooded building will experience the highest levels of damage. While this is not necessarily comforting when your business is affected, there is a silver lining. Moving belongings to higher floors can help prevent them from coming into contact with the contaminated water. Move whatever you can to a higher level if you are expecting large amounts of rain.

4. Protect Doors and Windows
Flood water can come in through gaps in windows and doors as well as leaky areas. Using sandbags near any openings can help keep most of the water outside. You should also check that all doors and windows are sealing properly.

Being prepared can help reduce the amount of water damage that your building will have after a storm. However, it may not prevent it entirely. If your business is affected by severe weather, it is best to hire a cleanup and restoration company. They can perform repairs on the building and damaged items.