Recent Posts

Can a Raleigh Kitchen Be Restored After a Cooking Fire?

7/13/2021 (Permalink)

charred and smoke damaged kitchen cabinets Kitchens are common sources of fire damage. Call SERVPRO to clean the smoke and soot damage.

SERVPRO Provides Fire Restoration in Raleigh Using Professional Equipment & Cleaning Products

Kitchen fires are often quickly contained and may not be as damaging as house fires but can still leave homeowners with a huge mess. Residue settles on the ceiling, on walls, and appliances. Foul odors quickly spread throughout the home. 

Is Professional Help Needed for a Cooking Fire?

Cooking fires in Raleigh are different from other fires. They often involve protein, such as skillet with streaks going up in flames, spreading a fine mist everywhere, leaving a coating not easily seen. Soot residue can damage porous surfaces, which is why professional fire restoration in Raleigh is needed when a cooking fire occurs. It is not something to attempt to clean on your own. Our IICRC experts employ several steps when dealing with kitchen fires. They include:

  • Inspection of the area to determine the extent of the smoke and soot damage
  • Identifying the residues present and the needed cleaning methods
  • Identifying the types of surfaces and the appropriate cleaning agents required
  • Capturing and cleaning residues
  • Final repair and restoration

DIY Cleaning Methods Are Not a Good Idea

It may sound easy to clean the walls and ceiling yourself, but you can end up with even worse damage if you use the wrong products. We know which cleaning agents to use to deal with the residue present. We tackle the situation with:

  • Air scrubbers to deal with airborne particulates
  • Immersion cleaning for non-porous items damaged by smoke
  • Thermal foggers for neutralizing odors

Fire restoration is what SERVPRO does, and we do it well. Contact SERVPRO of Southeast Raleigh / Garner at (919) 615-1179 smoke remediation and more.

What Items in a Raleigh Business Are Prone to Water Damage?

7/6/2021 (Permalink)

water damaged room; flood cuts along drywall; SERVPRO drying equipment being used to dry building Don't let water damage interrupt your business. Call SERVPRO techs are trained to remove the water.

SERVPRO Techs Understands How Different Materials React to Water Absorption and Provides the Appropriate Water Extraction in Raleigh

Understanding hygroscopic materials and how they absorb water is the basis for the water cleanup SERVPRO provides to commercial entities. 

Hygroscopic Materials 101

Materials that readily absorb water are hygroscopic. They not only absorb moisture but can hold onto water vapors that are in the air. Permeance is how water vapor flows through the material. Hygroscopic materials have a high permeance ability. The upside of this is, the easier an item absorbs water, the quicker it dries, making this fantastic news for companies needing water extraction in Raleigh. Hygroscopic materials include:

  • Particleboard
  • Upholstery
  • Carpet & padding
  • Gypsum wall insulation
  • Unfaced insulation
  • Fabric content

Rapid Water Mitigation is Necessary

Hygroscopic materials are prone to primary and secondary damage due to their absorption rate. Our technicians strive to limit direct damage and prevent secondary damage. For this to happen, immediate water damage remediation is a must. Things like delamination can happen if carpets aren’t dealt with right away. Your business’ content is in danger of damage from mold if moisture lingers for even 24 hours. 

Contact the Commercial Water Extraction Professionals

Our technicians are experienced at water removal from Raleigh businesses. We understand the importance of getting your company cleaned and restored fast. You can count on us for:

  • Emergency services for water damage
  • Ceiling repairs from water damages
  • Water removal services
  • Water cleanup
  • Mitigation for burst pipes and ceiling leaks

Contact SERVPRO of Southeast Raleigh / Garner at (919) 615-1179 for your commercial water extraction needs.

A Lower-Level Apartment Gets Swamped with Stormwater in Raleigh

6/22/2021 (Permalink)

heavy, dark storm clouds Storms often bring flooding. SERVPRO is equipped to restore your flood damaged home!

SERVPRO Provides Storm Damage Cleanup to Restore Raleigh Apartments to Pre-Loss Condition

North Carolina is known for its stormy season, bringing heavy rains and strong winds sweeping through the state. Flooding is a significant by-product of devastating storms. 

How Does SERVPRO Remove Floodwater from Apartments?

Storm damage cleanup in Raleigh is a SERVPRO specialty. Calling us immediately after you are safe, and have contacted your insurance company, is crucial. The longer you wait to begin the water damage cleanup process, the greater the risk of secondary damage. Unlike basement flooding in homes, a first-floor apartment is in danger of the entire home getting flooded. SERVPRO’s IICRC certified crews are storm damage pros. They understand the advancing cleaning and restoration that needs to take place with water intrusions from storms. Steps the techs take include:

  • Doing a scope on arrival
  • Implementing a plan for restoration
  • Mucking out and removing debris
  • Extracting standing water with powerful pumps
  • Drying out the apartment
  • Providing pack-out services for content cleaning
  • Clean the content of the home
  • Repairing or replacing structural damage
  • Deal with carpets and flooring
  • Deodorize, disinfect and sanitize

SERVPRO of Southeast Raleigh / Garner knows disaster can strike at any time. Because we live in the area, we know firsthand the damage seasonal storms can do. For expert flood restoration services, contact us at (919) 615-1179.

Should Raleigh Homeowners Test for Mold?

6/9/2021 (Permalink)

corner of walls with mold growing SERVPRO follows IICRC standards to remediate mold damage, as shown on these walls, in your Raleigh home. Get it done right.

SERVPRO Provides Mold Remediation in Raleigh Without Testing

Many homeowners wonder if they need to test for mold in their homes. Honestly, there is generally no need for mold testing. If you see mold, you have a problem. Black mold is not any different when it comes to removal, so there is no need to test for the kind of mold growing.

How Expensive is Mold Removal?

If you need mold remediation in your Raleigh home, the price varies depending on the size of the job. At SERVPRO, we never over inflate the cost or the work that needs to be done. Our crew is IICRC certified in mold remediation (AMRT) and provides an honest assessment of the cost needed to take care of your problem.

What Homeowners Should Look for in a Mold Removal Company

When looking for a professional company that provides mold remediation, you should expect the following:

  • Proper PPE – professionals do not slack on safety, we don personal protective equipment
  • Containment – the work area should be sealed off for larger jobs with poly sheeting
  • Professional Equipment – HEPA vacuums and air scrubbers, commercial drying equipment, etc.
  • Air Cleaned – HEPA air scrubbers should be used during and after the mold is physically removed.
  • Antimicrobials – used to clean and disinfect impacted areas

If you have attic mold, basement mold, or growth in any other area of your home, contact SERVPRO of Southeast Raleigh / Garner. We are mold specialists and can provide black mold damage repairs. Our number is (919) 615-1179.

Keep Your Commercial Kitchen Exhaust Clean to Prevent Fires in Raleigh

6/2/2021 (Permalink)

flames in a kitchen vent Grease fire in a commercial Raleigh kitchen that needs the cleanup and restoration of SERVPRO to once again start cooking.

SERVPRO Provides Fire Cleanup in Raleigh if Fire Does Strike

Food service locations have cooking areas with a hood and duct work to allow steam, fumes, and smoke to exit the area. Residue can build in the duct work from the exhaust gases. Any place with a commercial kitchen is required to keep the exhaust system clean, but things can still happen.

Restaurant Fires Can Happen Quickly

One-third of the kitchen fires that call for fire cleanup in Raleigh are the result of grease. Kitchen exhaust fires develop like this:

  • Flames flare up while cooking.
  • The fire reaches the filter above, and it catches on fire.
  • The exhaust fan is running, pulling air into the duct.
  • The flames are pulled into the duct via the fan.
  • If there is grease buildup, the flames move up through the exhaust conduit.

Professional Fire Restoration Services

SERVPRO can provide scheduled cleaning services that can remove grease residue from the duct work and grease filters. But when a fire does strike, we offer:

  • Fire damage restoration
  • Smoke remediation
  • Water and fire damage restorations
  • Content cleaning
  • Fixture restoration
  • Deodorization

Do not let your business stay closed for any longer than necessary if you experience a kitchen fire. Contact SERVPRO of Southeast Raleigh / Garner at (919) 615-1179 for commercial fire cleanup.

What Should Homeowners Do After Storm Damage in Raleigh?

5/24/2021 (Permalink)

clipboard with home owners insurance When a flood damages your Raleigh property, call your insurance carrier, and then call SERVPRO, We're Faster To Any Size Disaster.

SERVPRO Provides Flood Restoration in Raleigh That Can Guide Homeowners

When floods come raging through, they can bring all sorts of debris and damage with them. Homeowners may be at a loss as to what to do immediately after the flooding.

Tips on What to Do After a Storm

When SERVPRO arrives, we get busy cleaning, repairing, and restoring your flood damaged home. We provide flood restoration in Raleigh that is second to none. But many homeowners want to know what they can do when a flood hits. Here are some tips on what you can do if you experience flooding:

  • Stay Safe – Never enter a home if there is a risk of electricity being live or other safety issues. Never enter contaminated water.
  • Take Pictures – Your insurance claims will be easier to process when photos accompany them.
  • Contact Your Insurance – As soon as you  have the basic info, you need to contact them.
  • Turn Off Your Water – Your water source may become contaminated.
  • Turn off Utilities – Shut off the power at the source. Disconnect electrical devices that have been in contact with water if it is safe to do so.
  • Contact SERVPRO – Immediate water remediation is critical.

SERVPRO of Southeast Raleigh / Garner provides basement flooding cleaning, water removal services, and much more. For quality flood restoration services, give us a call at (919) 615-1179.

How Can Water Get Removed from Raleigh Basements?

5/12/2021 (Permalink)

SERVPRO restoration equipment being used in water damaged room; flood cuts along walls No matter where the water damage is in your home, SERVPRO tackles it with a vengeance and makes it "Like it never even happened."

Basement Flooding is a Common Threat to Raleigh Homes and Requires Water Removal Services to Resolve

The basement level of homes can often be the first affected by flood damage or a need for water removal. From the destruction of moving water to the weakening of structural supports, floor joists, and other exposed materials, mitigation of basement flooding should get started right away.

What Extraction Tools Help Raleigh Homes?

Water removal services in Raleigh homes can be vital to eliminating the immediate threats after water damage incidents occur. From burst pipes to ceiling leaks, standing water is a substantial concern. Pooling can often happen in the basement level of the house, making it vital to implement several of our recovery tools quickly to prevent the further spread and severity of moisture concerns. Some of the efficient extraction devices in our inventory include:

  • Wet vacuums
  • Submersible pumps
  • Light wands
  • Carpet wands
  • Weighted extractors

Water removal is vital to start as soon as possible in area homes after water damage incidents. Our SERVPRO of Southeast Raleigh / Garner team can help when you call (919) 615-1179.

How Does SERVPRO Remove Fire and Smoke Damage from Raleigh Homes?

5/5/2021 (Permalink)

SERVPRO tech cleaning smoke from ceiling SERVPRO continually trains so that we always have the best industry practices at our disposal when restoring fire damaged homes.

Through Air Filtration and Surface Cleaning, we can Remove Smoke Damage from Raleigh's Properties

Removing circulating soot and smoke particles from the house can be one of the initial ways fire and smoke restoration get started in area homes. Air filtration improves indoor air quality and makes the environment safer to begin fire restoration efforts as soon as possible.

How is Smoke Damage on Surfaces Removed? 

Fire and smoke restoration in Raleigh homes and businesses can also include the removal of soot from surfaces. Circulating smoke particles come to rest on building materials and contents, which can cause damage to these substrates after prolonged exposure. Loosening and removing these soils should be a top priority for our responding technicians, which involves multiple strategies designed with preserving the underlying material in mind. Some of these include:

  • Abrasive cleaning
  • Potent solvents
  • Soda blasting
  • Controlled demolition

As challenging as fire and smoke restoration can become, we have experienced technicians to help when you need it. You can rely on the fast response of our SERVPRO of Southeast Raleigh / Garner team by calling (919) 615-1179.

How Does Muck-Out Cleaning Benefit Raleigh Homes?

4/28/2021 (Permalink)

Large fallen tree damaging two homes Are you ready for hurricane season? We are! SERVPRO can handle all of your storm damage restoration needs.

Storm Damage Cleanup in Raleigh Properties can Keep Damaging Conditions from Worsening

We are a leading team for storm damage cleanup and recovery. We have a fast response and can manage the needs of your house to make these emergencies “Like it never even happened.”

How Can Storm Damage Cleanup Help? 

Muck-out cleaning and storm damage cleanup for Raleigh homes mirrors the importance of services like fire debris removal after a structure fire in area properties. The objective is to determine the full extent of damage to the property, the necessary restorative action, and prevent the situation from worsening. Removing mud and debris caked to surfaces and contents in your home after floodwater exposure and structural deterioration can be a way to protect these items from irreparable harm. We provide swift cleanup solutions that begin our mitigation process for storm damage cleanup and flood restoration.

With many areas of your home becoming impacted by severe weather conditions, such as the roof or the basement, varying cleanup needs exist. Damage to the attic of your home requires insulation removal and temporary roof tarping, while basement flooding might clean up broken masonry and infiltrating mud/silt.

Do Water Removal Services Happen Before Debris Removal?

There is an urgent need to remove standing water when it exists in any home after flooding or water damage. Because pooling water can quickly absorb and saturate exposed materials, moisture migration could become a significant obstacle to overcome without swift solutions like floodwater extraction. Before storm damage cleanup of debris and building material remnants can begin, standing water concerns must first get addressed. Several inches of water can often prevent responding technicians from thoroughly assessing the damage and the necessary restoration actions to help.

Removing floodwater after storm damage requires extractors capable of managing high volumes of standing water and potential solids and debris that might be present as well. Natural flooding introduces several types of organic matter into the household, along with possible contaminants, mud, and silt. Before much of this muck-out cleaning can begin in the home, any pooling water present must get removed. Several of the extraction devices used for this type of water removal services are:

  • Truck-mount extractors
  • Wet vacuums
  • Self-priming trash pumps

Is Structural Damage Addressed with Storm Damage Cleanup?

Among the most potentially problematic situations that could result from storm damage and subsequent flooding is the impact on building materials and structural elements. Prolonged exposure to these surfaces can lead to deterioration and degradation, making cleaning and repairs a costly and time-consuming venture. While many homeowners must pursue subcontractors to resolve the reconstruction needs of their house, our SERVPRO professionals provide a full-service experience with our general contractor license.

Post-flood and storm damage cleanup involves many steps and stages beginning as soon as our professionals arrive at the scene. We understand the urgency for your home and can mobilize quickly after disaster strikes. Give our SERVPRO of Southeast Raleigh / Garner team a call anytime at (919) 615-1179

Looking For Speedy Water Extraction from Your Raleigh Home?

4/12/2021 (Permalink)

a woman holding a pot to catch water falling from her ceiling Have excess water? Team SERVPRO has the equipment and trained technicians to handle the water damage extraction and remediation task.

SERVPRO Calculates the Equipment Needed To Expedite Water Clean Up In Raleigh Properties

Although it might not seem so, a water intrusion incident such as a burst pipe releases a finite amount of water into the property. After stopping the source, there is a need to extract any pooling water and dry wet materials to eliminate the entire water. Expediting water extraction means having enough resources to perform the removal and drying processes.

It is difficult to know what resources you need for water extraction in your Raleigh home unless you know how much water was released into the property. SERVPRO can make such estimations by making various calculations. Our technicians are highly trained, and we also have significant experience handling various situations, including:

  • Emergency services water damage 
  • Water damage remediation 
  • Burst pipes
  • Ceiling leaks 

Before starting water extraction, our SERVPRO technicians can determine the number or size of pumps needed to remove pooling water. We calculate the gallons of water by getting the cubic feet of the area covered in water and multiplying it with the depth of the standing water. Since the extraction equipment has a Gallon per Hour rating, we can choose those with a higher capacity. We make other calculations, including the air movers and dehumidifiers needed for drying.

SERVPRO of Southeast Raleigh / Garner has all the resources you need for water extraction. Call us at (919) 615-1179.